"Audio T Brighton has been my go to hi-fi retailer since 1982 when it was Jeffries Hi-Fi. When Audio T took over I was very concerned about the possible reduction in the quality of service I would receive. I'm very happy to say that my fears were un-founded and that the service today is as good as it was all those years ago. All the guys (Julian, Paul and John) are music enthusiasts that just happen to run a very good Hi-Fi store. No question is too stupid for them (I should know as I've asked a few over the years). The help and support for customers both looking to buy or with queries with existing equipment is second to none. Being able to audition equipment well above my aspirations is pure kid in a candy store stuff for me. It helps to spur on my interest in both music and its delivery system and thus my enjoyment of the hobby itself. I'm not adverse to popping in for a chat with the guys if I'm in that part of town to see what's new or to ask about a magazine review about a piece of equipment, and as always a warm welcome is received. It's also gratifying to have your opinion asked when a new bit of kit has been brought in for pre-production analysis and the invites to special listening sessions with other enthusiasts again is a real treat. Knowing that your input is helping manufacturers to improve their products is a nice feeling (you're not just a wallet to empty). I feel very lucky that I have such a good retailer so close to my home. Many don't have that luxury, having to travel many miles to get good service for their hobby. I have been frequenting Audio T Brighton for my years, recommending them to my friends when they need advice and I hope to do so for many more."
Mr Smith, Brighton
"Just a brief note to say that everything is set up and sounding absolutely brilliant. It seems to have so much more power and control of the music than my previous equipment. Thank you Julian, Paul, and John for your help in choosing it all and your patience with the demos. Great job!"
Mr Ghibaldan, Worthing
"Wonderful service once again and as you know too well I’ll be back before long! The Super Lumina demonstration was night and day - and it’s not often I say that. I thought my Hi-Lines were the bees knees! It all goes to show that these old ears rounding off at 12.5KHZ these days are still up to the job."
Mr Vince, East Grinstead
"Didn’t think music could ever sound so divine. The system is absolutely wonderful."
Mr Taylor, Billingshurst
"A long standing relationship with a local retailer whose staff are knowledgeable and passionate about what they do and what they sell. The fellows at Audio T offering as always, a personal service offered with a smile, enthusiasm and always good advice. What's not to like?"
Mr Simon, Brighton
Just wanted to say how delighted my husband is with his recent purchases, and thank you for the recommendation, and your help."
Mrs Starns, Brighton
"Top service and support by Julian, John and Paul, who between them, maintain the finest customer service and ensuring that they remain the only place in Sussex to purchase bespoke hi-fi."
Mr Hankey, Brighton
"I knew some of the Audio T Brighton crew from the Jeffries days in Eastbourne, and they have never set me on the wrong track. They listen when you tell them what you listen to, the sort of space you listen in, and how long per day you listen; they are not negative about other products (because, say, floorboard-jumping bass boom may suit some people, I suppose), but I have nothing but praise for their suggestions - and for their leaving it up to my ears to decide. I've already contacted them to tell them how grateful I am; and I've already written to Naim to thank them for designing the Uniti 2."
Mr Plested, Eastbourne
"Always pleasant and welcoming. I haven't purchased anything of significance, at least not yet - but that never seems to be an issue or underlying agenda. If anything, the team at Audio T Brighton give the impression they would go the extra mile without fuss. They stock a diverse range of equipment over a broad price range and, whilst they have the advantage of comparing a lot of product, will never channel you in one direction, their role is more to guide and assist. Which they seem to do well."
Mr Davies, Brighton
"Have to say those mods you carried out have sure made quite a surprising difference, and indeed well worth doing. Just a quick thanks to you guys for carrying out the work and respecting my Turntable."
Mr White, Hurstpierpoint
"My experience with Audio T Brighton is always exceptional. Investing in expensive HiFi is something of a troubled journey. Expectations are so high and it's easy after the dust has settled to question purchases. Julian has not only taken me on a journey but has made sure that every aspect of my experience has been great. When I had concerns he helped me get the system right and now I'm over the moon with the outcome. It's not been cheap but it has been great value. Thank you."
Mr Griffiths, Lewes
"Just a line to say thank you so much for supplying my new hi-fi components, Naim NAC202 and Stageline and Rega RP6. I always find it a pleasure to come into the store and I always receive friendly and helpful advice. I bought my first ‘quality' system from you back in the Jeffries days although my turntable, a Thorens TD150, dated from before then. My musical enjoyment has received a huge boost and I am already buying more music. Any advice you can give me on locating new high quality vinyl would be appreciated. At some stage I will be back to you to have a look at streaming music but for now thanks once again for an excellent service with very quick delivery of the equipment." Mr Butler, Burgess Hill
"I'm writing to thank you for making sure I got a better hifi. It has been an absolute joy to listen to the Rega amp/cd player and B&W speakers.They just keep sounding better every day. At some point I've got to get another amp etc for another room, when I can afford it I will pop down for a visit. The question I've asked myself is 'will the Naim Nait XS2 amp sound three times better?'. I'm not sure that is a correct question relating price to quality as a real world measure. Looking forward to finding out. For now I'm blown away by Rega." Mr James
"Another late night and a big smile as well. That says it all! And late into work this morning playing even more music :-). Some things just have to be done!!
Just to say a big thank you for the marvelous job the lad's did yesterday. An enjoyable time for me indeed and the attention to detail paid to the set-up has clearly paid dividends. I feel this is a credit not only to the lads themselves but your business ethos as well.
Rockin' and bopping along........Magic stuff..........."
A few quotes from Mr Goddard, Brighton
"The team at Brighton Audio-T are true professionals there's not much they don't know about audio and high fidelity. They have been helpful all the way through the process and have a passion for all things musical. I have referred many business associates and friends to them and I am very happy with my Rega system.Thanks again."
"Just a quick note to you all to say thank you so much for all the help over the past few months. Your customer service is outstanding. I am very pleased with the equipment. It sounds amazing."
Tony Clarke, Brighton
"At last I have achieved the sound that I can finally say I am delighted with.
The service from you, John and Paul is continually exemplary, second to none. I have not encountered this level of knowledge, approachability, thoughtfulness and patience, anywhere before. Great team."
Mr Ryan, Brighton
"I would just like to say what a pleasure it has been dealing with not only yourselves at the Brighton store, but also the online team. everyone at Audio T has been ever so helpful and made my transaction from start to finish a breeze. The service you provide is second to none and if I, or someone I know, need anything (audio visual) I sure know where I will be heading."
Mr Penfold, Brighton
"I wanted to express my thanks for delivering a great project... teasing out the concept with my wife and children in the spring... developing a package over the Summer... providing a site visit to support the builder... thanks for your honesty, speed of response and value. Keep up the great work. It is your differentiation from the high street chains that makes your value shine through."
Mr Heaney, Hailsham