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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    As always the team in Brighton, Julian, John & Paul showed the greatest patience and determination to ensure that I was fully satisfied with my purchase, even to the extent of liaising with Rega, Southend (Rob Hall) to get the tonearm cables extended. I can't fault them, many thanks.

    Mr Davey, Littlehampton - 13th August 2019
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    My go to Hi-Fi store - helpful and knowledgeable staff Big thanks to the team.

    Mr Cohen, Sale - 12th August 2019
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    Great service at the Manchester store.

    Mr Smith, Cheadle Hulme - 11th August 2019
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    Easy online purchase and delivered as promised.

    Mr Robinson, Lancaster - 09th August 2019
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    Audio T have never failed to deliver great customer service. I have purchased equipment from a couple of their stores and always found them to be really helpful and most importantly patient.

    Mr Owen, Reading - 05th August 2019
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    Found them to be very personable and felt their advice to be very sound. Came away with everything I needed.

    Mr Smith, Milton Keynes - 04th August 2019
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    Excellent service, very accommodating and the install went easily. Thanks Mike

    Mr Viercant, Llandudno - 03rd August 2019
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    Great service, if you want to deal with knowledgeable people when you buy a product use Audio T.

    Mr Wilmott, Brentwood - 03rd August 2019
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    First class service, delivery within a couple of days and delivered to my home by a member of staff who lived near me.

    Mr Gates, Eccles - 03rd August 2019
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    Brilliant service from Andy and Andrew at Audio T Swindon. We were leant an NDX2 to demo at home for a few days. Andrew came and installed it for the demo and then delivered and set up the new one. Great people to do business with.

    Mr Heywood, Marlborough - 03rd August 2019
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    Very knowledgeable and helpful staff. Excellent demo facilities.

    Mr Willicombe, Emsworth - 02nd August 2019
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    My pilgrimage to Audio T Oxford was rewarded by a very helpful team, who took the time to demonstrate the product and let me indulge in my own favourite tracks. Chris Henry answered all my questions and I look forward to further visits to the branch.

    Mr Martin, Banbury - 31st July 2019
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    I have been buying Hi-Fi equipment from Audio T Brentwood since 2004, during which time I have made several upgrades to my system. The staff are very knowledgeable, friendly and always provide sound advice (no pun intended). There is no pressure selling, allowing the customer to decide what sounds best to them.

    Mr Farrow, Manningtree - 28th July 2019
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    Auditioning two pairs of speakers was a great way to spend a morning. Andy is very knowledgeable and patient as I got caught up with the benefits of both pairs. I shall return for an amp and streamer soon.

    Mr Hopkins, Swindon - 27th July 2019
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    Had a problem with the CD player. Was replaced very quickly and efficiently. Thanks.

    Mr Jowett, Clevedon - 27th July 2019
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    Staff are very friendly and make you feel comfortable. They really know what they are talking about and show a love of the product they are selling.

    Mr Sheppard, Buckingham - 25th July 2019
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    Polite and friendly staff. I was particularly happy with the trade in price that I was offered on my old equipment. Another company based in Rayleigh offered me less than half. They were also happy to give me a banana plugs and heat shrink gratis. I shall be back for more. Thanks guys.

    Mr Boniface, Southend-on-Sea - 25th July 2019
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    Great service, even before I was committed to buying anything. Then expertly fitted with plenty of education on how to best utilize the equipment.

    Mr Garrod, Eastleigh - 23rd July 2019
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    Excellent service and knowledgeable staff. Very friendly and welcoming.

    Mr Savage, Oxford - 23rd July 2019
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    Was very happy with the service provided by John. I was able to try the speakers at home to see if they looked and sounded good in my home environment - which they did! Would definitely recommend Audio T to anyone serious about Hi-Fi.

    Mr Thompson, Romsey - 22nd July 2019
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    Excellent service from the team in Manchester. Thanks.

    Mr Irvin, Oswestry - 20th July 2019
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    Excellent service from the Preston store. Faultless!

    Mr Davis, Blackburn - 20th July 2019
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    Great service from the Bristol branch. Comfortable and private listening room - including a cup of tea. No rush.

    Mr Madely, Malmesbury - 15th July 2019
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    Chris Henry was very helpful and knowledgeable as always.

    Mr Greenfield, Wallingford - 13th July 2019
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    Joe and James at Audio T Portsmouth were professional and genuine gentlemen. These guys really know their Hi-Fi and how to make you feel welcome, it was like visiting old friends offering you good advice without any pressure. What should have been a 10 minute visit to pick up my turntable became over an hour of musical fun and of course they did a great job fitting my new cartridge and looking after my turntable. I cannot praise them enough and i look forward to seeing them again. It was a real pleasure to visit Audio T Portsmouth. Thank you.

    Mr Fair, Fareham - 12th July 2019
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    Perfect, fast well priced, easy transaction.

    Mr Crisp, Aylesbury - 12th July 2019
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    Very helpful staff, friendly and quick to resolve issues. Overall a pleasure to trade with.

    Mr Foster, Doncaster - 10th July 2019
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    Great service.

    Mr Read, Hengoed - 09th July 2019
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    Well informed and obliging no nonsense service.

    Mr Jepson, Manchester - 09th July 2019
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    The staff at Audio T in Portsmouth are excellent, and allowed me to listen to the Q350 speakers at leisure and with my own CDs. They were not at all pushy, but if asked technical matters or their opinion they were happy to offer their expert advice.

    Mr Froggatt, Southsea - 07th July 2019
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    Very helpful, knowledgeable and sympathetic staff.

    Mr Ingham, Littlehampton - 07th July 2019
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    I have used Audio T for over 20 years and the standard of service has always been exceptional. The depth of knowledge was once again outstanding and the advice detailed and informed. I was able to sit down and discuss my requirements in detail with no time constraint and I had every confidence in the advice I received.

    Mr Keston-Hole, Oxford - 06th July 2019
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    Good practical advice. Staff very knowledgeable and helpful.

    Mr Butler, Tewkesbury - 05th July 2019
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    Excellent service from Jason.

    Mr Pomphrett, Chelmsford - 29th June 2019
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    Very helpful, not been to a hi-fi shop in a long time! So needed some help deciding on what speakers to get! Had a demo with a few speakers. Recommend Audio T to anyone wishing to try out speakers etc excellent service.

    Mr Stewart, Urmston - 29th June 2019
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    Initially I wasn’t sure and after my first visit to the shop I wasn’t massively impressed. I had been recommended by a good friend, so was happy to carry on and consider what was on offer. Met the guys at the Bristol Hi-Fi Show in particular Kevin Starkie, he sat me down took the time to understand my requirements and set about building a system. He visited my home and did a demo with a couple of options, he took the time to try different speakers along with quality connects, the final decision was made on spec and after a couple more visits it was all in and tuned to my room. This guy was a genius I am very very happy and I wouldn’t recommend anyone else. My faith was completely restored in these guys.

    Mr Shearn, Bristol - 24th June 2019
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    Bought a Linn TT from Audio T and can only say good things about their professional service. They also follow the install up with a call to make sure you are happy and that all is well. Great retailer.

    Mr Harrison, Exeter - 24th June 2019
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    Have bought my last few hi-fi items from Audio T and although there are other hi-fi outlets closer to home I will always travel the distance to Audio T. Their staff are very knowledgeable and helpful.

    Mr Whitnell, Maidstone - 23rd June 2019
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    Brilliant sales support. The manager visited my house to set up a trial of two competing brands in situ (the only real test). Careful set up and no pressure to select one or the other. Then another visit to install and test the chosen equipment. You don't get this service when buying on the internet! There was no need to visit the shop itself.

    Mr Albright, Marlborough - 22nd June 2019
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    If the individual who helped me with this purchase is truly representative of the company's values then I have no hesitation but to recommend Audio T. I received 2 site visits, one to assess viability of the solution I was seeking, two to install and receive basic "how to use" instructions. I received no pressure to purchase but a clear path to achieving the outcome I was looking for. The gentleman referred to here was utterly professional, knowledgeable, patient and considered in giving me feedback on options and any site preparation (connectivity was a big challenge) I needed to conduct. An outstanding credit to his profession.

    Mr Barker, Swindon - 20th June 2019
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    Friendly and exceptionally helpful with great service. Couldn't be more accommodating.

    Mr Harley, Bristol - 18th June 2019
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    Top team excellent in all aspects of service and helpfulness.

    Mr Laity, Portsmouth - 18th June 2019
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    Great friendly staff, unbiased advice, nothing was too much trouble and excellent service as always.

    Mr Walker, Swansea - 17th June 2019
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    Always helpful, never pushy. Recently bought from them again, excellent as always.

    Mr Hall, Southampton - 17th June 2019
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    Excellent advice and support with my purchase of the Rega Planar P8. Very helpful staff transferring my Ortofon Blue cartridge from my old Rega P25, setup was spot on perfect. Highly recommended.

    Mr Wood, Cardiff - 17th June 2019
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    Brilliant service. Took my requirements and set up a system that did everything I wanted and more! Can’t rate them highly enough.

    Mr Steinberg, Brentwood - 17th June 2019
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    Very helpful staff and so handy to have a car park at the back of the shop in Swindon. I would certainly shop here again.

    Mr Backway, Chippenham - 16th June 2019
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    No nonsense solid advice. Salesman knew his stuff. Followed his recommendation and very happy with outcome.

    Mr Mitchell, Leigh-on-Sea - 14th June 2019
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    The guys at Audio T Manchester were great when I recently bought a turntable. They advised me on how to get the best out of my budget (the Rega 3 with fono mm), set up a listening and gave good advice on care and maintenance. Recommended.

    Mr Wharton, Didsbury - 14th June 2019
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    Great service allowed me to try a Rega Fono MM at home to see the difference with my system on a try-or-return basis which was very helpful. Also provided useful positioning advice re amp feedback to the cartridge.

    Mr Lamb, Crowborough - 14th June 2019

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