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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Very helpful service. Delivery and set up executed very well. Staff are knowledgable and do not pressure any sale. Will continue to visit the showroom.

    Mrs Fenton, Brighton - 15th November 2017
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    Superb service, very friendly, good advice, reassuring support. In all very pleased

    Mr Jenkins, Havant - 10th November 2017
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    Have paid a number of visits to AudioT Manchester this year, testing turntables, amps and CD players and ended up purchasing all 3 products from them. All the staff are extremely friendly and always have everything set up ready to go when you arrive. You never feel as though you are being rushed. When my new Rega CD player did not work they sourced a priority replacement from Rega within 2 days. Definitely the place to go in Manchester if you are looking for quality HiFi with excellent service and sound advice.

    Mr Malone, Oldham - 10th November 2017
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    Expert, unbiased knowledge always given. Pleasure to visit shop for advice before purchase. Have visited several times for advice on upgrades since original posting and the whole team at Portsmouth all sing from the same hymn sheet no matter who you talk to, EXCELLENT.

    Mr Carter, Gosport - 09th November 2017
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    Always had excellent service in the 20yrs I've been visiting their shop.

    Mr McKenzie, Horndean - 09th November 2017
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    I have shopped with Audio T, on and off, for 30 years and the service has always been consistently good.

    Mr Rouse, Hornchurch - 09th November 2017
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    Always good and very professional advice and help from the Oxford team. Go the extra mile to help the customer.

    Mr Davies, Lincoln - 07th November 2017
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    The real acid test for any company is how they react when there's a problem! All I can say is buy with confidence, any problems will be dealt with! Recently I had a problem with a Naim amplifier and found myself repeatedly calling in the shop for advice and borrowing din cables etc. Despite my constant calling, the staff were always attentive and worked hard to help solve the problem. I have shopped at Audio T Manchester for 25 yrs and will continue to do so.

    Mr Todd, Oldham - 05th November 2017
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    First time I have shopped at Audio T and definitely won't be the last. The staff are very friendly and have great product knowledge. They even set my Rega turntable up, so when I got home all I had to do was plug it in.

    Mr Robishaw, Manchester - 04th November 2017
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    Great service. The products were delivered to my local store on the mainland, then rather than risk trusting a courier with my CD, amp and speakers Alan came across to the Isle of Wight to deliver them. Excellent service from a great company I have used before. Wide range of products and from previous experience knowledgeable staff.

    Mr Phillips, Ryde - 03rd November 2017
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    Cheltenham have helped me loads on my journey.

    Mr Hudson, Stonehouse - 03rd November 2017
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    Great demo and helpful after sales service from Max.

    Mr Norval, Bristol - 03rd November 2017
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    I reside in Hong Kong. The gents at Audio T in Brighton (John, Julian and Paul) were excellent in promptly responding to my emails and providing recommendations based on their vast experience in Hi-Fi when it came to my recent purchase of a Rega Planar 3 and some upgraded speaker cables. The customer service provided by John when I auditioned the turntable and his recommendations for where I could purchase vinyls in the local area were both outstanding. I have been a fan of British hi-fi products well before leaving Australia several years ago and have found my 'go to place' for high quality audiophile products in the future. Highly Recommended.

    Mr O'Connell, Hong Kong - 02nd November 2017
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    Really pleased that I bought my Naim equipment from Audio T. Excellent service and even 5 years later after the purchase (after the warranty had expired) they were more than willing to solve technical problems that had occurred. Anyone looking to make a substantial purchase for high end Hi-Fi equipment in the Manchester area should definitely go and visit them. Ask for Munir and the rest of the team.

    Mr Greenwood, Rochdale - 31st October 2017
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    Lovely patient people. Great service. Great advice.

    Mr Harding-Williams, Cheltenham - 29th October 2017
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    Very knowledgeable and helpful.

    Mr Holmes, Chorley - 29th October 2017
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    Easy to understand and friendly.

    Mr Ashmore, Hyde - 29th October 2017
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    An excellent buying experience and support when needed.

    Mr Kirby, Lee-on-the-Solent - 29th October 2017
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    Made up some Chord speaker cable for me and then had a very helpful discussion over potential streaming solutions and a great turntable demo. Highly recommended!

    Mr Jackson, Pulborough - 27th October 2017
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    Audio T are the best!

    Mr Smith. Lewes - 26th October 2017
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    Exceptionally patient and helpful. Thank you.

    Mr Jolley, Brighton - 25th October 2017
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    Very helpful and knowledgeable.

    Mr Anslow, Brentwood - 25th October 2017
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    When I first got the REL, I found the high level input was faulty and when connected it produced a mains hum. I had to take it back and when demoed in the shop they were convinced it needed a replacement circuit board. I had to wait a week while parts were ordered and then applied. The REL S2 now works well and am happy with it. Service people were friendly and helpful and knew how to remedy the situation.

    Mr Dixon, Swindon - 23rd October 2017
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    I have hearing problems which were got around by replacing my Marantz./ Mission Hi-Fi (sold to a neighbour) by the Naim QB. I had to have a long listening session in store and compared it to other offerings too. No contest. Audio T in Swindon were very helpful. very suggestive, and extremely patient. I am very happy with my purchase. I also got decent cables from them once I worked out how it was going to be used.

    Mr Maloney, Swindon - 17th October 2017
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    Good price and delivery on time - thank you.

    Mr Le Huray, Guernsey - 17th October 2017
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    Munir has been brilliant. All his recommendations have been spot on. Our system upgrade is amazing. Thank you.

    Mrs Dick-Cleland, Manchester - 17th October 2017
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    Nothing but good things to say about the team at Audio T Bristol. Originally looked at the Rega P3 and the 6 a few months ago, then went back to try them out in the listening room for a couple of hours. Having made the decision to buy the P6, I was informed that there would be a poss 3-5 week wait. Not unexpected, due to its rave reviews. The guys managed to get me one in 10 days. Not at all disappointed with a lovely deck. Any odd faint hums which were there with the previous deck have completely gone. The sound and mechanism of the P6 are all I'd hoped for. That's me done for many years now..

    Mr Murdoch, Bristol - 17th October 2017
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    Just a word of continued thanks for your kindness and patience and expertise. Popped in today to pick up an old pair of speakers for school and you so kindly lent me the IsoTeK EVO3 Polaris. Always slightly wary when people talk cables and isolation blocks in Hi-Fi, but as ever you are spot on! Set it up, selected the new Cohen on the LP12 and sat back. Stunning!! Clean, controlled, refined and beautifully warm. You always manage to guide one towards excellence; as you did with the brilliant Lehman Phono Stage; possibly the finest single piece of Hi-Fi after the LP12 I've ever bought. Audio T is always up to date, always wants the very best for the customers and above all never pushy. Thanks guys.

    Mr Palmer, Abingdon - 14th October 2017
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    I have been a customer of Audio T in Preston, for more years than I will admit to. Their service has always been top-notch, friendly but efficient. The Audioquest Nightowl headphones that I recently bought were ex-dem but in pristine condition. As a long-standing customer I was allowed to use them and burn them in before buying them. For a piece of equipment like the controversial Nightowl, there is simply no substitute for a knowledgeable, dedicated Hi-Fi dealer like Audio T of Preston if you want to make the right choice. And I a got a good discount!

    Mr Humble, Blackpool - 14th October 2017
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    I have recently purchased more products from Audio T in Swindon (Hi-Fi racks and more cabling). The team in Swindon (Andy, Stefan and the other Andy) are truly professional and it always a pleasure to visit the store for help and advice. I highly recommend you speak to the team before making any purchase so you can get what is right for you. The team take great pride in everything they do and customer care, satisfaction and attention to detail are their top priority. Well done.

    Mr Fisher, Swindon - 12th October 2017
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    Cant fault the service at my local branch they're always very helpful.

    Mr Haibatan, Swindon - 11th October 2017
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    Excellent service as always, very helpful staff.

    Mr Irving, Portsmouth - 10th October 2017
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    Top Class as always.

    Mr Tett, Portsmouth - 10th October 2017
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    Very helpful, very efficient and pleasant staff. I was very pleased with the service, thanks especially to Max at Bristol.

    Mr Mills, Coleford - 09th October 2017
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    Very helpful friendly service.

    Mr Lawrence, Eastbourne - 07th October 2017
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    Absolutely superb service over 2 Saturdays allowing a full audition of both Rega amps and comparisons.

    Mr Baker, Fareham - 07th October 2017
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    Really helpful. Let me borrow a unit for a week so could really trial the product effectively. Very helpful. Wait time was two months for the product so they gave me the one they had ordered to replace their demo model. Great service and a good price.

    Mr Hamer, Bolton - 07th October 2017
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    Provided a knowledgeable and helpful service.

    Mr Cooper, Qatar - 06th October 2017
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    Excellent company, with top class customer service. Pulled out all the stops when my shipment didn't arrive on time. Couldn't ask for more.

    Mr O'Regan, Bristol - 05th October 2017
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    I would like to thank Nick and Joe at your Portsmouth branch for the brilliant service I have received which has been second to none. A special thank you to James who has been more like a friend than a salesman, nothing was too much trouble for him. I wish all salesman where like him. absolutely great service from Audio T. I cannot praise the Portsmouth store and the staff enough for the great service I have received.

    Mr Hearn, Havant - 27th September 2017
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    Although there are a myriad of internet companies that you can buy these products from, the service that the Chandlers Ford branch gave me, was absolutely priceless.

    Mr Quartley, Chandlers Ford - 26th September 2017
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    Sometimes you can feel pressured to buy a particular make or model of turntable or CD player etc. With Audio T, while they will make a suggestion, there's no pressure. The staff at Audio T allow the customer to make their own decisions. While there may not be the range of equipment that there are in larger chains, you get the feeling that they have selected the manufacturers on the basis of the quality of their products.

    Mr Pilkington, Reading - 24th September 2017
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    5 stars because Cheltenham Audio T ordered in my Sennheiser HD650 headphones and price matched the lowest price on the internet. Hence I ordered my Rotel A10 through Audio T also.

    Mr Mitchell, Cheltenham - 23rd September 2017
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    I have known Nick at Portsmouth Audio T for a number of years and he and his staff have always been cheerful, knowledgeable and helpful. Well worth a visit

    Mr Bacon, Petersfield - 22nd September 2017
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    I always go to Audio T in Brentwood. It's quite a journey but the service and the advice given makes it worthwhile. Would not go any else!

    Mr Lansbury, Bradwell-on-Sea - 21st September 2017
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    I have purchased all of my gear from Hampshire Audio, or Audio T as it is now, going back to 1979. A good dealer with helpful advice, hence the above statement!

    Mr Owen, Andover - 20th September 2017
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    I had a great loudspeaker demonstration by Marc and I can't fault the friendly and efficient service from Audio T Reading. I am very pleased with my purchase and would definately shop there again.

    Mr Savage, Uxbridge - 20th September 2017
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    Audio T provided a great service without being pushy. Gave us good sensible advice in an environment that was very comfortable.

    Mr Gresswell, Hook - 20th September 2017
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    Excellent service.

    Mr Dowd, Northallerton - 20th September 2017
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    Efficient installation and very pleased with the product.

    Mr Pell, Swindon - 20th September 2017

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Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS