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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Always a pleasure to visit Audio T in Swindon or call to obtain some helpful and useful information about products and services. All received advice is realistic and tailor made to fit the needs of the individual. This includes some recent advice to use an English Electric multiple ethernet switch. It is the level of technical knowledge and detail that makes Audio T in Swindon stand out from the rest. Questions asked will be answered in sufficient detail so that the individual can consider if they wish to upgrade, for example, their current system. There is no sales push and this makes people feel at ease. It also creates trust and confidence in the customer that they are valued as such.

    Mr Fisher, Swindon - 08th August 2020
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    Over a period of some months I had several demonstrations and several fairly lengthy conversations with John and Alan at Audio T Chandlers Ford. They were knowledgeable, informative, friendly and extremely helpful. They gave me a lot of very good advice and I am delighted with the set up I now have. I cannot recommend them highly enough.

    Mr Storm, Southampton - 08th August 2020
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    Both products were in stock at my local shop and they held them for me to collect. This was perfect for our situation. Thanks

    Mr Lance, Fareham - 08th August 2020
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    Nick in AudioT Portsmouth gave great advice on purchase of Rega Brio amp. In addition he checked over my vintage Thorens deck which was much appreciated.

    Mr Clark, Southsea - 08th August 2020
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    No Problem with Audio T in Portsmouth, just keep the ball rolling

    Mr Fryett, Bognor Regis - 08th August 2020
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    Great service. Made my daughter one very happy young lady when we plumbed her new P3 into her system. Many thanks.

    Mr Kucharski, Morecambe - 08th August 2020
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    Great product range and helpful as ever (Bristol Audio T).

    Mr Hull, Bradford on Avon - 08th August 2020
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    Professional and friendly staff, willing to go that extra mile to satisfy the customer. I am very happy with the service received, and how they managed to promptly rectify a wrong turntable model sent by Rega, without a significant delay of the order. Warmly recommend Audio T!

    Mr Craciun, Allbrook - 08th August 2020
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    Having experienced difficulty in locating a reputable local dealer who could enable a demonstration [of Dali Oberon On the Wall speakers] my thanks to Jason (Enfield branch) for sourcing these and providing me with the opportunity to listen in a Covid safe environment before purchase. My initial enquiry & request started a few weeks before the imposition of lockdown and Jason was efficient in resuming the case as soon as practical after the restrictions were eased.

    Mr Dane, Ware - 06th August 2020
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    There is nothing quite like the experience of buying new hi-if from a more reputable purveyor of quality audio gear. Audio-T is no exception to the rule. A genuine friendly atmosphere is to be had here and this is very necessary when parting with ones hard-earned folding, especially from this particular wallet!! I soon struck up quite a common ground with my sales man; it was great to come across someone who seemed to share my eclectic taste for music. Nice! The early 2020 Lockdown had put quite a kibosh on their usual approach to a sale but I was booked in for an appointment & they did their utmost to accommodate me, with everyone’s safety in mind. I had already made up my mind before entering the shop what I wanted (it wasn’t a major amount of money) and I believe they knew that too, but that did not distract from the service at all. The real deal. Thanks guys, much appreciated. I shall return...

    Mr Parker, Reading - 04th August 2020
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    Exemplary service in all respects. Cannot recommend too highly.

    Mr Alexander, Oxford - 04th August 2020
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    Excellent service from Andrew - not at all pushy, I told him what I was looking for & he gave me some suggestions to think about - I was able to have a demo using my own speakers and made my choice - the sound quality was fantastic. I’ve had the system for 3 weeks and just love it!

    Mr Langsmead, Swindon - 04th August 2020
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    First rate service, by phone & Instore. Had to bring the item back a few days later to be tweaked & the turnaround was very fast. Would buy from with total confidence in future.

    Mr Perry, Salford - 04th August 2020
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    Superb. Very efficient indeed and good-humouredly responsive. I was grateful for their help in all aspects of the transaction.

    Mrs Sammut, Great Kingshill - 03rd August 2020
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    Terrific service and advice as always from Audio T.

    Mr Sprague, Chippenham - 03rd August 2020
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    Very helpful, knowledgeable and experienced staff at the Swindon store who had plenty of time to answer queries and set up a demo. I’d certainly visit the Swindon store again.

    Mr Booker, Edenbridge - 03rd August 2020
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    V friendly and knowledgable staff

    Mr Carr, Swansea - 03rd August 2020
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    Very helpful in chandlers ford, helped me find the right product

    Mr Spedding, Ampfield - 03rd August 2020
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    Jason and Francis at Enfield have offered invaluable, patient advice, without pressure or any obligation. We couldn’t be more thrilled with our purchases and hope to return to Audio T in the future.

    Mr Holder, London - 02nd August 2020
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    Excellent service from Audio T when purchasing a Rega Planar 2 turntable. Gareth at the Reading store could not be more helpful, a great demo and no pushy sales talk. Would definitely use again.

    Mr Handover, Reading - 27th July 2020
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    First class service from John and Paul in the Brighton store.

    Mr Gorrod, Hove - 27th July 2020
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    I have been visiting and on the odd occasion making various purchases from Audio-T in Reading for a few years now. Usually it has been the thoroughly knowledgeable Simon who guides me along. What a salesman who knows more of what I am after than myself in replacing my long owned turntable, speakers, amplifiers and cartridges. My most recent purchase was a new Ortofon 2M Blue cartridge and replacement cables for the Tone Arm Head for my old JA Michell turntables tone arm. I cannot review the cartridge as I gave my old system to my son and have not heard it so far. However he does rate it very much. On this occasion Gareth assisted me in making the choice for the Ortofon alongside Rob who guided me to the MM cartridge instead of a MC cartridge it replaces. Also Gareth was able to locate the cables I needed for the tone arm from the Brighton store which took a lot of time and effort on his part I am sure. A great team in Reading and I will be back soon - although this time I might consult my better half. Cheers guys - Mike

    Mr Evans, Reading - 26th July 2020
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    The team at Cheltenham were, once again, amazing despite the COVID restrictions. I wouldn’t consider going anywhere else for HiFi.

    Mr Clint, Brimpsfield - 25th July 2020
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    As always, very pleased with service. Tony talked me through the options and by phone during the Covid situation and everything was arranged smoothly and professionally. Would definitely recommend Audio T.

    Mr Capper, Bristol - 25th July 2020
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    The chaps at the Swansea branch are super helpful, advising me on every step of my cinema build. A good team

    Mr Davies, Llandeilo - 23rd July 2020
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    I can only comment on the Brighton branch of Audio T, where I recently had some major upgrades fitted to my Linn LP12 turntable. All the upgrades were fitted by JOHN the LP12 expert at the Brighton brunch, even when things didn't go as expected JOHN made sure each upgrade was professionally installed, and only after it had been tested and he was happy that the LP12 was working at its very best was I allowed to take it home. I am very happy with my upgraded Linn LP12 and would highly recommend Audio T Brighton. Thanks to John and the team from Colin.

    Mr Oakley, Lewes - 23rd July 2020
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    Purchased Audioquest Niagara 1200, 2 Audioquest Z3 cables and an Audioquest Monsoon cable together with IsoAcoustic Gaia III feet. The service fron Audio-T has been superb; they are highly knowledgeable and readily kept me informed through the process. i cant recommend the online team at Portsmouth enough. Buy with absolute confidence in superlative customer care

    Mr Cartmell, Preston - 22nd July 2020
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    Very happy with the service from Audio T in Enfield, particularly as they had just re-opened after lockdown. There was no sales pressure and we were allowed plenty of time to listen to the selected three sets of speakers.

    Mr Ayton, Waltham Abbey - 19th July 2020
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    Can't recommend the company highly enough. Really good service combined with good prices

    Mr Smale, Reading - 18th July 2020
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    Hi Nick Just a thank you to you guys once again for your excellent service. Having been in retail for 42 years I know how easy it is to whinge and compliments are rare So thank you again

    Russ, Chichester - 06th July 2020
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    Very helpful over the lockdown and gave very good service.

    Mr Gorton, Poole - 11th June 2020
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    The service was excellent, Dave from the Manchester store went above and beyond to sort my LP12 out with its new power supply. Very happy indeed.

    Mr Hirst, Wigan - 11th June 2020
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    Great service, we'll be back !!! Thanks Jon.

    Mr Cotton, Witney - 10th June 2020
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    Good quick service even during lockdown. No issues.

    Miss Mulcaire, London - 06th June 2020
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    Excellent service considering the current situation with Covid 19. Would recommend without hesitation.

    Mr Heyes, Bolton - 05th June 2020
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    Great phone service and money refunded immediately. Thank you!

    Ms Thirkettle, Malmesbury - 04th June 2020
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    Friendly, knowledgeable staff prepared to spend the time to demonstrate equipment thoroughly and answer all questions in detail. I left my Linn LP12 with them for service and upgrade two weeks before we were plunged into lockdown and didn't expect to see it again for several months. However, they did the work and once the cartridge was received into stock they fitted and delivered everything to my doorstep. They have even loaned me a phono preamp to use until things improve. I could buy one online, but such is the service provided by Audio T in Cardiff I will wait until I can buy from them.

    Mr Charlton, Cardiff - 03rd June 2020
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    The service from Audio T was first class. They went above and beyond to source the product and to ensure swift delivery. I wouldn't have expected more.

    Mr Whittle, Bristol - 03rd June 2020
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    At what must be a very tricky time for everybody in retail, your service was outstanding. Personal, prompt and very impressive. I'll be coming back. Thank you.

    Mr Mullins, East Sheen - 03rd June 2020
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    My dealings with Audio T went very well and they were very helpful in the purchase of this item. l was kept informed at each stage of the sale.

    Mr Cahill, Billericay - 02nd June 2020
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    As is usual with the guys at my Portsmouth branch - I have always them a pleasure to deal with. Very honest, very informative and always make me feel valued as a customer.

    Mr Tate, Portsmouth - 30th May 2020
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    Service even within lockdown was excellent. Ordering was easy and I knew want I wanted from the B&W speakers (which they really delivered btw), but the detailed website and availability of intelligent reviews helped nail the decision. I felt I could have asked questions of Audio T but didn’t need to. Cost wise Audio T were competitive, the delivery process was well communicated and accurate. Packaging wasn’t excessive but incredibly robust for safe handling during transit. Delivery itself was quick delighting this recipient. Highly recommended supplier and fully intend to revisit as a first port of call when purchasing further equipment. Very happy customer.

    Mr Edmunds, Bristol - 29th May 2020
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    Top attention to detail. Shipping carton was damaged between the factory and the dealer. The dealer took note and ordered a new carton before sending out the subwoofers. I appreciate that level of care. Top class.

    Mr Donen, Paris - 29th May 2020
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    Great service as always.

    Mr Tasker, Bromsgrove - 29th May 2020
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    Online purchase and advice was quick and easy - product arrived very quickly despite the lock down.

    Mr Watson, Southampton - 27th May 2020
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    Attentive and good service rendered.

    Mr Leung, Swindon - 24th May 2020
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    I recently purchased a Rega Brio amplifier from the Cardiff store. I emailed in January to see what options they could recommend with the sound profile I wanted and they responded quickly with a few options and seemed knowledgeable about the products in question. I then made a follow up call before I went ahead, and again the information was consistent and again pointed at the Rega as my best option. The amp turned up really quickly, was competitively priced and sounds incredible. Overall it was a really positive experience, and I would have no hesitation in using Audio T again. Thank you so much guys, really appreciated.

    Mr Hunt, Cardiff - 23rd May 2020
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    They facilitated a 14 day demo of a Cyrus One integrated amp. Given the circumstances we find ourselves in they did a stirling job to arrange delivery and to accept the return of the device. Can't wait to be able to arrange a demo in Bristol/Cardiff to hear some amps I can afford.

    Mr Austin, Newport - 22nd May 2020
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    Fast delivery, best price I could find, first class.

    Mr Milward, Stafford - 22nd May 2020
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    Great range of quality products and reliable, efficient service.

    Mr Malaperiman - 21st May 2020

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  • Naim UnitiRegaRELRotelRuark AudioSonos
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Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS