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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Excellent speakers, advice and in home assistance. Stefan’s enthusiasm is infectious.

    Mr Madley, Swindon - 13th October 2018
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    Very helpful staff member both on the phone and in store. Great service.

    Ms Knight, Shipston-on-Stour - 12th October 2018
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    Good, friendly service with good help and advice. Many thanks.

    Mr Hense, Portsmouth - 08th October 2018
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    Visited Audio T in Swindon and was assisted by Stefan. Top class service from an enthusiastic and very knowledgeable advisor. The Naim Uniti is a significant outlay and I was able to have unrushed demonstrations with my own speakers which allowed me to make a considered judgement. Most impressive.

    Mr Lamport, Chippenham - 08th October 2018
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    Audio T repaired and serviced my 30 year old Linn Sondek recently and fitted a new cartridge. Outstanding service and the deck is playing as good as when it was brand new. Really recommend these guys.

    Mr Thompson, Brighton - 06th October 2018
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    Outstanding service, no pressure, friendly and honest staff. I would not shop elsewhere for my Hi-Fi needs.

    Mr Withrington, Portsmouth - 05th October 2018
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    Excellent service at Audio T. Thought I knew what I wanted when I went for a sound test, but they gently took the time and trouble to suggest (without pushing in the slightest) that there were perhaps better combinations of parts than what I thought I wanted. Ended up with a perfect combo of speakers and amp that I am absolutely thrilled with. The combined sound suggests a far higher price than I eventually paid. By all means do your research, read reviews and get an idea of what might fit your budget, but don't let it handcuff you.

    Mr Williams, Cardiff - 04th October 2018
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    James was fantastic ...not pushy at all, very knowledgeable and really helpful

    Mr Patterson, Portsmouth - 02nd October 2018
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    Good service - good after sales support.

    Mr Booley, Bristol - 02nd October 2018
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    They kindly delivered the pair of Audiolab 8300MB to me. Although the wrong colour was supplied (by Audiolab) I was not bothered. However when I connected and switched on the equipment there was a terrible howling from one of my speakers that I was afraid would damage them. Disconnecting cables the problem appeared to identify one of 8300MB. I returned this to Audio T and a replacement was ordered for me. I happy to say everything is working properly now.

    Mr Blake, Cardiff - 01st October 2018
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    Moving house meant that I needed longer Naim NAC A5 speaker cables. Audio T got everything done in a day or two and gave me a discount for my old cables. Thanks again. Dave.

    Mr Lewney, Shoreham - 01st October 2018
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    Great service, friendly helpful advice for a novice audiophile - def recommended.

    Miss Bradstock, Hove - 01st October 2018
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    Very helpful and knowledgable.

    Mr Bradstock, Hove - 30th September 2018
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    Always helpful and keen to offer an audition of equipment.

    Mr Sharma, Lydney - 30th September 2018
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    Service was superb from Swansea shop. Even though they were not in stock, the speakers arrived only 4 days after I placed the order

    Mr Shirley, Portsmouth - 29th September 2018
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    Each time I’ve bought from Audio T I’ve been happy with the quality of service and the products they recommended.

    Miss Jones, Wigan - 24th September 2018
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    Nice friendly welcome and a few free tips, cracking.

    Mr Robinson, Huddersfield - 23rd September 2018
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    Excellent service delivered promptly, kept in touch throughout. First Class prompt installation nothing too much trouble even updating my existing Naim software. Integrated Uniti Star with my existing equipment and left me with a superb sound.This is my second product from Audio T and I wouldn’t consider going anywhere else. Rarely does service exceed expectations the way this did.

    Mr Delacour, Lymington - 23rd September 2018
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    I was given excellent advice based on listening to my interests and needs of speakers, which resulted in the unexpected outcome of finding just what I was looking for! Many thanks.

    Mr Stubbins, Lancaster - 22nd September 2018
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    Helpful, patient and professional, I would have to thank Keith for his time and advice and his valued recommendations. I will be going back in the not too distant future as I'm sure that there is something that I might want.

    Mr Clinch, Hoddesdon - 20th September 2018
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    The staff in the Portsmouth branch were extremely friendly and helpful.

    Mr O'Neill, Romford - 17th September 2018
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    Very helpful service, great technical advice and information plus a great taste in music.

    Mr Towner, Farnham - 16th September 2018
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    During may recent purchases I have received the very best in service from Gavin, Andy and Ian. Thank you I will be back!

    Mr Worden, Preston - 15th September 2018
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    Great service.

    Mr Adkin, Swindon - 14th September 2018
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    The service from Audio T in Chandlers Ford is second to none. The staff there are so very helpful, knowledgeable and professional. Led by Alan they are an excellent team and I highly recommend them.

    Mr Tilt, Romsey - 14th September 2018
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    Alan could not have been more patient and helpful in enabling me to reach a decision on whether to replace my Cyrus CD player with the CDT and p/e my Cyrus Stream XA for a Cyrus DAC. As a result of demos comparing and contrasting my gear, including old speakers, with new equipment, decided to just to replace the CD player. It was suggested the greatest improvement I could make would be to invest in Chord speaker cables. Wow, was he right. Transformational. Thank you Alan.

    Mr Browne, Salisbury - 12th September 2018
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    Excellent service, friendly and helpful.

    Mrs Hall, Merthyr Tydfil - 11th September 2018
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    Excellent advice and service as usual. Always friendly and helpful. I have been a customer for many years.

    Mr Fairweather, Romsey - 10th September 2018
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    I dealt with Jon and Farid. Both were very helpful and provided sound advice (pun intended) supported by the home trial facility. This enabled me to get the right equipment considering the new component in the context of my system and future aspirations. Highly recommended.

    Mr Finch, Clevedon - 09th September 2018
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    Great, nothing too much trouble.

    Mr New, Evesham - 09th September 2018
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    Excellent service.

    Mr Reubens, Salford - 06th September 2018
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    My relationship and opinion of Audio T Portsmouth is that I know I will be treated with respect and consideration, with the main aim to find the correct equipment for my requirements. The guys are very professional in their approach and passionate about the products they can offer. They are simply the best!

    Mr Marshall, Southampton - 06th September 2018
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    This was great service, order over phone to pick up on a monday morning . I was there at opening time my new deck was sat boxed ready to go. The staff dealing with me spent time explaining there service would recommend Audio T to all Hi-Fi fans.

    Mr Blezard, Blackpool - 06th September 2018
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    What I know about high end audio would fit on a pin head, the staff at Audio T are always helpful, friendly, and give a balanced view of the options. That's why I've been going back there for a decade or more. Thanks guys.

    Dr Thomson, Cardiff - 02nd September 2018
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    Excellent recommendation by Chris Henry who’s knowledge in this field has always been appreciated since I’ve known him with Absolute Sound in 1982.

    Mr Chandler, St Albans - 02nd September 2018
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    Absolutely amazing. I purchased a Rega phono mini and new stylus from here. Advice was amazing said if I bring my turntable down they would fit stylus free of charge and digitally balance my tone arm all for free. Amazing.

    Mr Glennie, Oldham - 02nd September 2018
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    When I popped in to Audio T to look for some headphones, I found the staff to be very helpful and informative without being 'pushy'. This made for an altogether enjoyable shopping experience.

    Mr Stilwell, Oxford - 02nd September 2018
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    Chaps at Audio T excellent as always. Flexible and accommodating. Advice bang on correct. Trade in prices were disappointing however, and this is the only criticism. My system now improved massively, however, thanks Hefin and Nick. Saving up now for next upgrade!!

    Mr Clayton, Cardiff - 01st September 2018
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    Very good service.

    Mr McCall, Wadhurst - 30th August 2018
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    Excellent customer service, I would highly recommended dealing with this company.

    Mr Chapman, Arundel - 30th August 2018
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    Can’t fault the service or the products recently purchased from Audio T. Staff were fantastic, very helpful and informative which was just what I needed not having bought a turntable for more years than I care to remember! Overall an excellent customer experience and wouldn’t hesitate to recommend this store and its staff.

    Mr Lacey, Cardiff - 27th August 2018
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    Excellent, a good mix of advice, chat and being left to get on with listening to different things on different combinations of gear. And a good sales process too.

    Mr Rowe, Milton Keynes - 24th August 2018
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    First Class! I Initially phoned Audio T with technical enquiries and looking for recommendations regarding a new Hi-Fi. I was greeted pleasantly, and enthusiastically with clearly a very knowledgeable person. I subsequently phoned again to arrange a visit and a demo of the equipment in which I was interested. When we arrived it was all set up and ready to listen to. Various speaker and cable options were offered and demonstrated. A good deal offered and we could not have wished for better service in a Hi-Fi store. Keen knowledgeable and enthusiastic staff, good prices and customer service backup after purchase. Highly recommended. Why look further when Audio T seem to have it all covered.

    Mr Chase, Shanklin - 24th August 2018
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    Fantastic service from Jason. New equipment: projector, screen, in ceiling speakers, subwoofer all fitted superbly. Existing equipment: TV, wall bracket, amp, sky box, all re-sited perfectly. All explained clearly. Minor problem resolved efficiently & with no fuss. Finished result looks even more unobtrusive than I'd hoped & the resulting cinema sound & picture are awesome. Top job Jason.

    Mrs Bailey, Brentwood - 23rd August 2018
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    Very informative assistant. I enjoyed the service.

    Mr Mann, Isle Of Wight - 22nd August 2018
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    Went in to change cartridge on a P1 but came out with a P3 and a great big grin!!! Staff friendly and helpful and above all know their stuff!! Highly recommended and will be going back for the power supply

    Mr Rance, Steyning - 20th August 2018
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    Audio T is probably the best retailer that I have ever had dealings with. The true measure of any organisation is how they respond when problems arise. I have bought a number of items from the Cardiff branch and on the occasions when there have been faults with the product that I have bought, their after sales service has been first rate. Audio T is now, without doubt, my only source of hi-fi equipment.

    Mr Perry, Shrewsbury - 20th August 2018
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    I have been dealing with Audio T for nearly 40 years - I would not go anywhere else.

    Mr Powell, Taunton - 19th August 2018
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    Very friendly staff and great assistance in helping me purchase my unit online. Prompt turn around on me placing the order, to Audio T packing, despatching and me receiving the item.

    Mr Hills, Bath - 18th August 2018
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    I've had my eye on Kudos X3's for some time as they were used to demo some other equipment several years ago and we couldn't believe their clarity. Then coincidentally a couple of months ago when demo'ing a new CD / DAC combination in AudioT Portsmouth we were again presented with X3's in the configuration. Again the clarity blew us away. The sound was so tight and every aspect of the music was so well defined. Obviously these boys were haunting us and when it became speaker upgrade time, well they had to be considered. Then by coincidence the very pair of X3's that had been used in our demo at Audio T came up at a reduced price. We needed a home demo. The folks at Audio T were only to happy for us to try them out at home. The home demo proved that the shop demo's were not only due to the environment of a dedicated room. These boys sounded awesome in our own lounge. They had to be purchased. All in all great service from the shop, particularly Nick, who actually phones or emails you back when he says he's going to.

    Mr Mascall, Portsmouth - 17th August 2018

  • PrimareMeze AudioSolidSteelAudiolabAudioquestAudio Technica
  • AURALiCArcamB&WChord CompanyChord ElectronicsCyrus
  • DenonDynaudioDynavectorFocalKEFLinn
  • MarantzMonitor AudioNaimNeat AcousticsNovaFidelityOphidian Audio
  • PanasonicPioneerPMCProjectQuadNaim Uniti
  • RegaRELRotelRuark AudioSonosSpendor
  • Yamaha

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS