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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Superlative service - really helpful, patient and understanding - much appreciated!

    Mr Palmer, Bicester - 24th May 2018
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    Great demo very friendly guys delivered on time.

    Mr Ashley, Chorley - 21st May 2018
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    Excellent salesman.

    Mrs Scott, Abingdon - 21st May 2018
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    Auditioned four different manufacturer's loudspeakers with our chosen amplifier in a comfortable listening room. Nick enabled us to relax and listen to a number of my own pieces of music on each. Left us to make our own judgement but was there as a sounding board when needed. We are very happy with our choice.

    Mr Thorne, Fareham - 18th May 2018
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    Good product knowledge and advice offered before purchase.

    Mr Shapley, Swansea - 17th May 2018
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    As always very helpful and knowledgeable advice from your excellent team. That's why I keep coming back! Many thanks.

    Mr Turner, Cosham - 15th May 2018
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    Very helpful and knowledgeable staff.

    Mr Brown, Waterlooville - 13th May 2018
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    Excellent advice and service from Audio T in Chandlers Ford, if they stocked the Rega Brio amp I may have walked out with that too!

    Mr Baker, Gosport - 13th May 2018
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    Absolutely no hesitation in recommending Audio T in Enfield after the first class service I experienced in auditioning and choosing my new speakers. I dealt with Keith, but everyone is friendly and professional, with none of the hard sell I've had elsewhere, left me to make up my own mind, then topped it off with competitive pricing and excellent trade-in deal. Good communication regarding speaker delivery, as they were a special order. Would definitely use again.

    Mr Kelly, Kings Lynn - 12th May 2018
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    Excellent customer service, all three are fantastic and nothing is too much trouble for them - pleasure just calling in for a chat too.

    Mr Gabell, Swansea - 12th May 2018
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    I’m pleased that I went into the Audio T shop in Preston because I was sure that I would be given the best advice for purchasing a good record player and amplifier rather than going to the likes of PC World to buy one and I wasn’t wrong because I was shown a few different systems. Anyone wanting the top service you won’t be let down at Audio T.

    Mr Nalty, Preston - 10th May 2018
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    The amp was not working (no display) when it arrived, no fault of Audio T it was damaged in transit. They could not have been more helpful and sorted out a replacement straight away. Excellent customer service.

    Mr Mulcahy, Cardiff - 10th May 2018
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    Fantastic customer service at the Cheltenham branch. I have dealt with Cheltenham for quite a few years now and they have always been very helpful and offered sound advice (excuse the pun). I recently had a service issue with my equipment and was advised by Farid to contact the manufacturer directly to see what could be offered due to the service history on my product. This I did and the manufacturer offered me a free repair which has saved me a fixed price repair charge of over £300.00. So a big thank you to Jon and Farid at the Cheltenham shop, Cheers!

    Paul S, Cheltenham - 10th May 2018
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    Excellent service as always.

    Mr Ashby, Thame - 09th May 2018
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    This was a repeat purchase through Audio T and as usual the personnel in Cheltenham were exceptionally helpful and knowledgeable. I cannot fault the service.

    Mr Meyer, Abergavenny - 08th May 2018
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    Excellent service. Very competent.

    Mr Davies, Maesteg - 07th May 2018
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    I cannot thank Audio T enough for the efforts they went to in helping me to find my dream speakers. The Southampton shop went out of their way to bring in some Rega RX3s from another shop and then let me audition them at home for a week. I then went to the Portsmouth branch to audition some Spendors. The guys there were every bit as helpful and I very much the knowledge and support of everyone I dealt with in the group.

    Mr Robinson, Dorchester - 07th May 2018
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    Audio T Portsmouth, what can I say that I haven’t already said in previous reviews? Well, here goes again, courteous, patient, helpful and friendly and that’s why I have bought or reviewed most of my audio purchases over the last twenty odd years. I always return and I’m never disappointed. Keep it up guys

    Mr Wood, Waterlooville - 06th May 2018
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    I have a had a few dealings with Audio T at Chandlers Ford, Southampton, when choosing and buying a Rega Planar 3, needing some warranty work on the deck, then more recently auditioning a P6 and RP10. Alan and John were always helpful and did not put any pressure on me to buy when I spent a couple of weeks making a decision. I took away a Rega RP10/Apheta 2 and was given a very fair price when bought with the Aria phono stage. I am big on service, especially when things go wrong, so I was really pleased with the help I got when the arm on my P3 needed replacing and it was sorted within a few days. The premises is not fancy or grand but is stacked with kit and functional, with easy parking.

    Mr Beard, Wimborne - 04th May 2018
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    Stefan in Swindon provided excellent in-store service. Fantastic product knowledge and very helpful with testing to help me make the right choice

    Mr Border, Marlborough - 04th May 2018
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    Great service from Julian at Audio T Brighton who demonstrated to me the differences between the Planars 1, 2 & 3 and then promptly sorted out an issue with my deck. The Audio T Brighton team are knowledgeable and deliver great service. Thanks guys!

    Mr Mead, Horsham - 03rd May 2018
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    Excellent service 10/10

    Mr Hartshorne, Wolverhampton - 02nd May 2018
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    The guys could not be more helpful, and it was a pleasure to meet everyone at the shop and talk tech :-)

    Mr Routley, Kettering - 30th April 2018
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    Great guys, truly know their stuff, and never any pressure to buy.

    Mr Freire, Havant - 30th April 2018
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    Audio T staff really helpful in recommending Dynavector cartridge and offering to fit. Really helpful in arranging a time to suit me and fitting while I waited (I live in Cornwall so could only do specific dates when passing by).

    Mr Williams, Torpoint - 29th April 2018
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    Brilliant help advice and service from Jon.

    Mr Jones, Faringdon - 29th April 2018
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    I am glad that companies such as Audio T are still on the high street to be around to offer us demonstrations and personal service.

    Mr Attwood, Brighton - 29th April 2018
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    I went to Audio T in Cheltenham to discuss concerns that I had with a specific product (bought elsewhere). They took time and trouble to understand my problem and recommended an excellent replacement product. They also allowed me to test the product at home before buying. Top marks.

    Mr Carroll, Cheltenham - 26th April 2018
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    Thank you so much for your prompt reply and help after ringing you yesterday informing you of the problem with the power supply to my Rega Planar 1. A new one arrived today direct from Rega. Fantastic service thank you so much I can now start enjoying my record deck again. I will definitely be buying from you again on my next upgrade.

    Ms Webster, Cwmbran - 25th April 2018
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    Really knowledgeable and helpful staff helped me choose the product that was right for me. Many thanks.

    Mr Walker, Manchester - 24th April 2018
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    Excellent service. I spent a long time in the listening room auditioning. That meant I felt confident that the purchase was right for me. Very attentive staff on hand when needed.

    Mr Hirst, Manchester - 24th April 2018
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    The team at Audio T, Brighton, Julian, Paul and John are first class in all audio aspects having specialised in high end, quality products and have worked together for I guess a couple of decades now. Always a pleasure to talk with even when not looking to buy anything. Well done all of you.

    Mr Winder. Lewes - 23rd April 2018
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    The team at Audio T, Brighton, Julian, Paul and John are first class in all audio aspects having specialised in high end, quality products and have worked together for I guess a couple of decades now. Always a pleasure to talk with even when not looking to buy anything. Well done all of you.

    Mr Winder. Lewes - 23rd April 2018
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    Just about the friendliness Hi-Fi shop that l've visited with lots of help and guidance.

    Mr Hoyle, Bury - 22nd April 2018
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    Excellent friendly staff. Nothing is too much trouble. Been using for years and will continue to do so.

    Mr Salisbury, Brentwood - 22nd April 2018
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    A really professional job well done. Great advice on selection, plenty of sound room time with own media to get the final decision right. Cannot fault installation and setup one bit, great work.

    Mr Schols, Brentwood - 22nd April 2018
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    An excellent company to do business with. They go that extra mile to please, and then some. Thanks, Audio T

    Mr Debenham, Thornton-Cleveleys - 19th April 2018
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    Very helpful, friendly and informative. Good price as well. Would recommend without hesitation.

    Mr Seager, Southsea - 19th April 2018
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    Ian at Audio T Preston was extremely helpful in identifying and meeting our requirements. We have since returned and ordered a TV Rack from Hi-Fi Racks.

    Mr & Mrs Holland, Preston - 18th April 2018
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    As per usual the chaps at Audio T in Brighton looked after us admirably with Julian performing the installation to his usual exacting standards. Thanks for getting us to this level of system and we look forward to seeing you all again.

    Mr Slipper, Lewes - 18th April 2018
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    Stefan was very helpful and guided me with equipment choice without ever being pushy. Also he clearly likes what he does and that makes a difference (I believe). Wouldn't hesitate to visit Audio T again in the future.

    Mr Allen, Swindon - 18th April 2018
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    I was about to leave a really lengthy review covering all the help that Stefan and Andy from Swindon’s Audio T gave. However, I will cut this short, they are fantastic guys to deal with, really helpful. I suggest you go and find out for yourself how good they are!

    Mr Bloor, Cricklade - 18th April 2018
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    Having a Hi-Fi show to view (and listen) then buy at a discount and collect from your local store. As well as real professional advice, what more could you want.

    Mr Denton, Cardiff - 16th April 2018
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    As always brilliant service, help and advice.

    Mr Orsborn, France - 16th April 2018
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    Following a detailed conversation at Bristol Hi-Fi Show this year, James at Audio T Portsmouth went the extra mile to get hold of a pair of HD800 headphones direct from Sennheiser Germany for me. I had listened to those and the newer more easily available HD800s model, and preferred the older model. Thank you James, you might just have gained a customer for life!

    Mr Bubb, Hampshire - 15th April 2018
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    Always helpful and friendly, both Andy and Stefan.

    Mr Maine, Swindon - 14th April 2018
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    I am someone who works in music, I have a reasonably good ear but not a massive budget and speaking to James at the Portsmouth branch was such a great experience, I wanted tone and a sound that I probably couldn't afford, but James was patient and very knowledgeable and let me try many different models of AV receiver and use up lots of his time until i found exactly what I was looking for. Do not buy anything like this online, go to a store, speak to a guy who really knows his stuff (like James) and get the right product to meet your requirements. They were happy to match any online prices and buying the new amp was a lot of fun!! I just need to think of something else to buy now so I can go do it all again!!

    Mr Taylor-Stoakes, Portsmouth - 13th April 2018
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    Really helpful advice and knowledge, without a pushy sales pitch. I was left in comfort to listen at my leisure.

    Mr Harrison, Cirencester - 12th April 2018
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    Excellent service. Made to feel welcome. Nothing appears too much trouble.

    Mr Jones, Swansea - 09th April 2018
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    Once again faultless service from all involved. Really enjoyed the experience of spending lots of money. Great advice and concern that I was happy with the products I was upgrading to.

    Mr Summers, Newport - 08th April 2018

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