Audio e-Club

Sign up now to receive exclusive offers, news, promotions and more in our audio e-Club email.

Find your nearest store

Want to shop in person? Then find which of our stores is nearest you. Find your store

Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

View all 1 2 3 4 5 6 7 8 9 10  ... 
  • Quotes

    I would recommend Audio T in Portsmouth for all your audio needs. Their knowledge, expertise and help to select the right product for you is second to none. I have used them on numerous occasions to upgrade my Hi-Fi over the past few years and have never been disappointed. Thanks to Joe for his help and recommendations on purchase day and advice when i was setting the kit up. Keep up the the good work guys.

    Mr Stacey, Chichester - 11th December 2019
  • Quotes

    I found Audio T staff to be very helpful and welcoming, it was a pleasure visiting the shop and having a demo of the product I was interested in buying. I shall be visiting again in the next few weeks to possibly making another purchase.

    Mr Turasz, Swindon - 09th December 2019
  • Quotes

    I received exceptional support from Simon Walker and the team at Audio T Reading. Selecting the appropriate system for the specific room felt much closer to being mentored than being sold to. The Audio Note system is so detailed, seeking out what was recorded well. It is like discovering my vinyl collection all over again. Five stars are simply not enough!

    Mr Points, Reading - 09th December 2019
  • Quotes

    I don't know if I am allowed to say which branch I used, but it was Portsmouth. I am a returning customer and the staff their are always friendly, helpful and professional. If you want to demo an item, then nothing is too much trouble. Thank you for your help and advice on this occasion, I haven't been disappointed.

    Mr Robinson, Gosport - 05th December 2019
  • Quotes

    Audio T Manchester staff, helpful and very patient providing help and advice and very open and honest about components strengths and weaknesses. I would recommend them to anyone and it was worth a tedious train ride to get to them.

    Mr Towers, Preston - 29th November 2019
  • Quotes

    Hefin, store Manager at Cardiff is so knowledgeable and offers friendly, sound advice.

    Mr Hughes, Margam - 29th November 2019
  • Quotes

    Chaps at Audio T excellent as always. Hefin in Cardiff has amazing ears ! and great listening skills- this is a real talent. The engineer in residence Phil B, of Nytech Audio is a modest audio superhero - who makes amps that sound fantastic. You must check out the CPA402 power and matched pre combo especially good when run as an active system with modified Spendor speakers. Thanks to Audio T for this massive upgrade,

    Mr Clayton, Cardiff - 25th November 2019
  • Quotes

    Great staff and great help. Thanks again for everything Brad. Customers for life!!

    Mr White, Portsmouth - 23rd November 2019
  • Quotes

    Very happy with Audio T & the Manchester branch. The staff are pleasant and knowledgeable. The product range is strong & I’m happy to continue to give them my custom when possible.

    Mr Pegrum, Stretford - 22nd November 2019
  • Quotes

    Very helpful staff, good communication, very quick to complete my order. Knowledgeable and answered my questions immediately. It’s refreshing to find a retailer that’s happy to chat Hi-Fi even when they know you aren’t buying immediately.

    Mr Santacroce, Swindon - 22nd November 2019
  • Quotes

    I've always been impressed with the customer care exhibited by the staff in the Headington branch of Audio T. They have a relaxing and 'no pressure' attitude that inspires confidence. On this occasion, they went well beyond my expectations and to say I'm pleased with my rebuilt/upgraded Linn LP12is an understatement. Well done and thank you.

    Mr McCabe, Oxford - 15th November 2019
  • Quotes

    Excellent advice and guidance in buying a new Dolby Atmos enabled Denon sound system... kudos to the staff who had endless patience for my endless questions!

    Mr Keen, Swindon - 14th November 2019
  • Quotes

    All of the Audio T Brighton team are extremely knowledgeable, helpful with advice and courteous to a fault. You feel that you are with music enthusiasts and are never made to feel pressurised into making a purchase.

    Mr Moseley, Hove - 13th November 2019
  • Quotes

    Hugely knowledgeable, experienced and appropriately opinionated - just what you need when splashing the cash so as to not cock-up your hard earned spending decisions.

    Mr Young, Wokingham - 12th November 2019
  • Quotes

    The service at Audio T is exemplary - both their advice over the phone and assistance and manner in the shop itself. I have recommended Audio T to all my friends who are looking into audio purchases.

    Mr Page, Pernarth - 11th November 2019
  • Quotes

    Excellent service from John who understood my requirements and installed and set up my TV providing a very professional service.

    Mr Bowles, Easleigh - 11th November 2019
  • Quotes

    Really helpful and friendly staff. Installation of the new system was included and the result is a very pleasing and up to date system.

    Mr Elcock, Bristol - 10th November 2019
  • Quotes

    A great service from staff who will go the extra mile

    Mr Waters, Southampton - 06th November 2019
  • Quotes

    Good knowledgeable advice, not pushy. Andrew in the Swindon shop was very professional and i was pointed in the right direction and could not be happier with the service i received.

    Mr Stirling, Chippenham - 06th November 2019
  • Quotes

    Excellent level of customer service that I've come to expect from Julian, John and Paul at the Brighton branch. When a recent Naim NAPSC purchase arrived with a fault, they were extremely helpful and I had a replacement within 3 days. These guys are really professional - I wouldn't go anywhere else for my Hi-Fi.

    Mr Ghibaldan, Worthing - 06th November 2019
  • Quotes

    Good service with time for comparative demos of other products on my short list, helpful and friendly.

    Mr Slater, Craven Arms - 05th November 2019
  • Quotes

    Quick service on internet order, ex-display time arrived in good condition.

    Mr Abrahams, Winchester - 03rd November 2019
  • Quotes

    First rate service - answered all my queries promptly and then kindly fitted the non-standard stylus to the Rega P2 tone arm for me before despatch, and advised on stylus pressure gauge and appropriate setting

    Mr Gwinnell, London - 03rd November 2019
  • Quotes

    Very knowledgeable, helpful and patient. Good products and allowed us to listen to different systems and speakers.

    Ms Jolly, Hove - 02nd November 2019
  • Quotes

    The staff at Audio T were fantastically helpful and actually when I rang to enquire about the B&W Formation Flex didn't even have one on stock as it was so recently released, so they did everything they could to track one down for me. Even on the day I went in to purchase it the help continued as I was a little skeptical about a product that so new, I was not sure it would live up to the standards I expected (I was not disappointed with the product one bit). However the salesman who served me in the shop gave me the ability to listen to the one they had received in for display purposes and even suggested to me that I pay for and trial the display model for a week and if I liked it he would let me come back in and pick up the brand new. Confident I was going to be happy with my purchase I did not take this option and just bought the brand new one. However, even having the thought to make the comment to me just struck me as fantastic service from this person. Friendly, professional and helpful service from start to finish. I am sure we have all found times where we are buying something we want to ask questions about and do not want to be made to feel stupid or like it's a silly question. I felt like some of the questions I was asking may have been although I was never made to feel this way with anything I asked or any concerns I wanted addressing. Great team thank you for all the support received

    Mr Morris, Gosport - 27th October 2019
  • Quotes

    As always, above and beyond.

    Mr Williams, Merthyr Tydfil - 24th October 2019
  • Quotes

    Very helpful and easy to get assistance from when there is a query.

    Mr Upton, Romsey - 21st October 2019
  • Quotes

    John and the guys at the Headington store are forever helpful. I have been a customer for almost 9 years and have never had anything other than first class service. A great store and team. Thanks!

    Mr Callaghan, London - 20th October 2019
  • Quotes

    Very helpful and the loan of a DAC clarified the need to purchase.

    Mr Bowman, Penarth - 19th October 2019
  • Quotes

    Great help from Max and James in arranging for home auditioning of a Naim Supercap on a couple of occasions before I decided to go ahead with the purchase.

    Mr Collinson, Bristol - 19th October 2019
  • Quotes

    A second purchase this year and once again down to the individual serving me - knowledgeable and although presented with a slightly different solution required was able to offer thoughts and options which resulted in finding a perfectly acceptable solution. The individual is a credit to his organisation - thank you.

    Mr Barker, Swindon - 18th October 2019
  • Quotes

    I have used a number of good quality audiophile shops over many years, Audio T offer good advice and a good quality range of products which is why I drive 1.5 hours from Milton Keynes to Audio T.

    Mr Carey, Milton Keynes - 14th October 2019
  • Quotes

    Whilst I've been a reasonably good customer of Audio T Swansea, the level of service has been astounding, for which I am truly grateful. Thanks Chris!

    Mr Mott, Carmarthen - 14th October 2019
  • Quotes

    Very helpful staff.

    Mr Isaacs, Swindon - 14th October 2019
  • Quotes

    Helpful, attentive and hugely well informed staff. Second to none for all levels of Hi-Fi decision.

    Mr Simpson, Brighton - 13th October 2019
  • Quotes

    The Cardiff staff were excellent in all ways. Very helpful, well-informed and welcoming. I wouldn’t dream of going anywhere else.

    Mr Beynon, Ammanford - 13th October 2019
  • Quotes

    All the staff were extremely helpful and very knowledgeable about the products. Great advice, highly recommended.

    Mr Biggins, Salisbury - 12th October 2019
  • Quotes

    Friendly service. Gave me a good demo of the product and gave me advice about other products I'm looking to get in future. Will use again!

    Mr Hall, Waterlooville - 07th October 2019
  • Quotes

    Good old fashioned advice and service that can be relied upon and trusted. John, Julian and Paul can not do enough to help. They genuinely want you to be happy with what you purchase and will ensure you buy the right products that suit your requirements. Their after sales service is just as good too. It's a 10/10 from me!

    Mr Caplin, Brighton - 06th October 2019
  • Quotes

    Excellent service. I cannot praise Chris and Jon from the Headington shop enough - their service and help and advice has been first rate. Everything I could have hoped for.

    Ms Porter, Oxford - 06th October 2019
  • Quotes

    Great service over the years I have purchased 3 different units from London and Manchester Very nice staff.

    Mr Viner, Altrincham - 03rd October 2019
  • Quotes

    Staff were very helpful & knowledgeable.

    Mr Brudenell, Portsmouth - 03rd October 2019
  • Quotes

    Great service, knowledgeable and not pushy.

    Mr Evans, Brentwood - 30th September 2019
  • Quotes

    My second purchase from Audio T and doubtless, it won't be the last. Staff are always helpful , informative and friendly over the phone. Highly recommended by this customer!

    Ms Hitchins, Penzance - 29th September 2019
  • Quotes

    Great service. Sorted the various problems very quickly and efficiently.

    Mr Monnery, Southsea - 29th September 2019
  • Quotes

    Top Communication and service from the guys at Audio T Cardiff! Thanks for getting me up and running with my new Pro-ject Phono Box RS.. Love it!

    Mr Brown, Glenrothes - 27th September 2019
  • Quotes

    I'd like to say a big thank you to Nick and Joe and James who has now unfortunately left recently all at your Portsmouth branch I have received nothing but brilliant service over the many years I have been shopping with them and the service I have received as been nothing but second to none.

    Mr Hearn, Havant - 27th September 2019
  • Quotes

    Fantastic service - customer focused - never hid behind techie talk.

    Mr Whant, Marlborough - 26th September 2019
  • Quotes

    Great support and advice - outstanding.

    Mr Byren, Oxford - 23rd September 2019
  • Quotes

    Great service as always. Wiring diagram provided to me was perfect.

    Mr Connochie, Fareham - 23rd September 2019

  • Tom EvansPrimareMeze AudioSolidSteelTechnicsISOL-8 Teknologies
  • Gold NoteAudiolabAudioquestAudio TechnicaAURALiCArcam
  • B&WChord CompanyChord ElectronicsCyrusDenonDynaudio
  • DynavectorFocalKEFLinnMarantzMonitor Audio
  • NaimNeat AcousticsNovaFidelityOphidian AudioPanasonicPioneer
  • PMCProjectQuadNaim UnitiRegaREL
  • RotelRuark AudioSonosSpendorYamaha

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS