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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    The service in the Cardiff store is always excellent. I am always made to feel welcome, they always listen to what I have to say and they are always willing to make useful suggestions and help me make informed decisions.

    Mr James, Abergavenny - 23rd April 2019
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    Very happy with speakers they are excellent, Staff very helpful would buy there again,

    Mr Cadet, Fareham - 23rd April 2019
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    Very helpful staff, looked into what I wanted and directed me to a good choice to suit my requirements.

    Mr Skinner, Swindon - 22nd April 2019
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    Excellent service and advice.

    Mr Bell, Portsmouth - 21st April 2019
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    Bought an amp at Audio T in Preston - arranged beforehand as I was travelling a long way. The audition room was set up and ready and the staff were friendly and accommodating - even made me a coffee! I pretty much knew what I wanted, so advice wasn't sought, but I was left alone to demo to my hearts content until I was sure of my decision. I'm very happy with the whole experience and would buy from again in a heartbeat!

    Mr Murdoch, Blyth - 18th April 2019
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    Sales and product knowledge excellent.

    Mr Edge, Dorset - 17th April 2019
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    Great service from Mike at the Manchester branch from start to finish. Very knowledgeable & helpful during selection and demo. Went way above what I expected in getting my system up and running. I'd happily recommend them to anyone (and already have).

    Mr Allen, Chorlton - 16th April 2019
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    Brilliant, great service with great product knowledge. Highly recommend.

    Mr Grossert, Romsey - 15th April 2019
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    Relevant technical advice clearly explained. Products demonstrated appropriately with competent and professional installation service provided.

    Mr Wilson, Stroud - 13th April 2019
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    Great service, expert advice, friendly staff from the team at Bristol.

    Mr Langenaken, Belgium - 10th April 2019
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    Outstanding service at competitive product price. Audio T are the go to for me - the staff are excellent.

    Mr Hardy, Chippenham - 08th April 2019
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    James came out to install new streaming amp and add a new speaker wire. Audio T and their staff are dedicated to their customers love of sound and the experience is 5 stars.

    Mr Gorban, Emsworth - 08th April 2019
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    Easy style shopping. Good advice, no pressure, nothing too much trouble. We bought from the Swindon branch.

    Mr Swaynesbury, Cirencester - 07th April 2019
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    Nice guys in Swansea. Very helpful and gave appropriate advice.

    Mr Roberts, Bridgend - 07th April 2019
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    Quick efficient and very friendly in the Bristol branch.

    Mr Buckley, Gloucester - 05th April 2019
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    Excellent very knowledgeable staff, very very helpful and obliging, nothing was never too much trouble, went to this store 3/4 times listening to stuff before I decided on my purchase and James was brilliant, never pushy just very helpful and also in offering advice...

    Mr Spence, Havant - 05th April 2019
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    The service from both Gavin and Ian was very very good. Pleasant, helpful - left you alone to make your own decision i.e. were not pushy. Always willing to answer questions, both during the visit to the shop and in telephone calls later when I raised more questions. Highly recommended.

    Mr Holmes, Colne - 03rd April 2019
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    The staff at Audio T in Cheltenham were extremely helpful, knowledgeable and professional. I would recommend their services without question. A big thanks to Jon and Farid for all of their assistance in sorting things out for me.

    Mr Evans, Droitwich - 02nd April 2019
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    Always a delight to visit Audio T, knowledgeable staff, great products, good listening facilities and some great deals to be had.

    Mr Subacchi, Cardiff - 02nd April 2019
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    The team at Audio T make it so easy with good advice and collection was effortless from the guys in Enfield.

    Mr Pedrick, Pinner - 02nd April 2019
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    Audio T made the buying process at The Bristol Hi-Fi Show very easy and quite painless. The Audio T representative certainly new his stuff and was friendly and very polite. My purchase arrived ahead of the given delivery date and was very well packaged. Would certainly buy from them again.

    Mr Malseed, Antrim - 02nd April 2019
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    Great service.

    Mr Graff, Eastbourne - 02nd April 2019
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    A lot of time and patience spent to get things just right. Many thanks to Nick and Kerrin.

    Mr Collins, Cardiff - 02nd April 2019
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    Top class service from people who know what they are talking about but also passionate about Hi-Fi as well. No hesitation in using them for all future purchases.

    Mr Binsted, Swindon - 02nd April 2019
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    Amazing shop and staff. I have used this shop for years and the staff are always very helpful and very knowledgeable. I wouldn't go anywhere else.

    Mr Livesey, Preston - 02nd April 2019
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    Expert and friendly advice with no pressure to buy and endless willingness to demonstrate. Great people.

    Mr Ashley, Arundel - 29th March 2019
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    I have been purchasing various items from Audio T Chandlers Ford for several years and have always found them very helpful and would not hesitate in recommending them or using them again.

    Mr Collings, Southampton - 28th March 2019
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    Helpful and friendly - guys from Rega suggested that I talked to them while I was at The Bristol Hi-Fi Show. I ordered my Rega turntable from them and came back to buy a phono stage from them too.

    Mr Brown, Bristol - 25th March 2019
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    I have been buying Hi-Fi from Audio T, and under their previous name of Audio Excellence, for many years. The guys in the shop have always been very friendly, helpful and knowledgeable of the products available. Hopefully, I’ll be buying equipment from them for many more years to come.

    Mr Field, Cardiff - 24th March 2019
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    Great service in fitting NAPSC, another home visit to squeeze it into our rack and sort out the connections (not easy in our set up).

    Mr Parker, Cardiff - 20th March 2019
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    Came hear to buy a new turntable. The guys in store were really friendly helpful and knowledgeable. They were happy to suggest and demonstrate products without being pushy. I highly recommend giving them a visit.

    Mr Wright, Orpington - 19th March 2019
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    Very helpful and knowledgeable. I was in a hurry to leave. Wished I could have spent a bit more time in the shop to look at the inventory and chat.

    Mr Weerasekara, Atrincham - 19th March 2019
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    Great service.

    Mr Lukowiec, Brentford - 18th March 2019
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    Great service. They were prepared to rig up exactly the combo I was looking for and allowed a long audition. Knowledgeable and helpful staff all round and I would not hesitate to recommend Audio T.

    Mr Graney, Salisbury - 17th March 2019
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    First rate, knowledgeable and helpful thank you Stefan.

    Mr Edison, Cirencester - 17th March 2019
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    If you plan to spend some serious money on Hi-Fi components, it pays to seek out a retailer with a wide range of quality products that they are happy to demonstrate, in ideal surroundings, backed up by expert knowledge and advice that is in your best interests as a customer. Audio T in Reading fully meet this requirement, with friendly, knowledgeable and patient assistance from Simon and Gareth. You won't be pressured into buying something that you can't afford or that isn't quite what you had in mind, but you might well be surprised to find that your budget will stretch to something more capable or more exciting than you had imagined possible. Highly recommended!

    Mr Nunn, Reading - 17th March 2019
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    Service is excellent. Best advice; excellent for demos; fantastic after sales service. Audio T in Brighton always deliver the best all-round service.

    Mr Beechey, Brighton - 14th March 2019
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    Jon, Andy and Farid’s experience really helped by identifying suitable equipment options so we could make an informed choice in their separate demonstration room away from the main shop distractions. For over 10 years Audio T Cheltenham has become “our place to go to” for our current needs. This is because we appreciate their commitment to giving helpful friendly advice; offering simple explanations of technical jargon and willingness to give demonstrations in a relaxed environment. We always feel that we are a valued customer who they wish to please so that we will return, rather than being seen as an opportunity for making a quick sale on the day.

    Mrs Barnfield, Dursley - 13th March 2019
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    Friendly knowledgeable staff. Happy to set-up product demonstration, explain the equipment in use and then leave customer to listen by him/herself. No sales pressure. Delivery time from manufacturer to store acceptable. Help when collecting product from store was first-class. Will recommend Audio-T Cheltenham to friends. Subsequent to above purchased further products from the store. Excellent, helpful service again received together with useful set-up advice. Staffed by enthusiasts who are dedicated to customer satisfaction.

    Mr Riossi, Cinderford - 12th March 2019
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    What can I say, the service I received was superb. I had complete faith that the advice given to me was correct. Audio T replaced the bearings and cartridge in my ageing Rega Planer 2 turntable and gave it a little service. It has totally transformed the sound i now get from my turntable and has re-kindled my love for my ageing record collection. Highly recommended and a personal thank you to Nick at Audio T in Portsmouth.

    Mr Debonnaire, Gosport - 11th March 2019
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    Fantastic service. Kind and helpful staff.

    Mr Parmar, Cheltenham - 11th March 2019
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    Paul provided first class, professional attention and service to my Hi-Fi upgrading, travelling miles to set up the improvements. Thank you, Paul, for your much appreciated efforts.

    Mr Radford, Lincoln - 11th March 2019
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    Top notch bought more products due to service received. Knowledge of products a huge help compared to bigger stores

    Mr Roberts, Gorseinon - 11th March 2019
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    Excellent five star service from the team in Portsmouth. Helpful, friendly and knowledgeable, I could not wish for more.

    Mr Wakeford, Littlehampton - 10th March 2019
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    Dave is ace.

    Mr Kennaugh, Manchester - 10th March 2019
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    Excellent; friendly and went above and beyond in delivering my sound system when I had no time, a bike only, and it was raining!

    Ms Onyett, Headington - 10th March 2019
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    Great service, good advice, knowledgeable. Paul at Brentwood branch was very helpful.

    Mr Varga, St Albans - 10th March 2019
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    The service I get at Audio T should be the standard with which other retailers aspire to achieve.

    Mr Jones, Llanelli - 09th March 2019
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    Always helpful and knowledgeable about their products and your requirements.

    Mr Skeen, Tewkesbury - 08th March 2019
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    Went in with an idea of what I wanted but they offered some good advice and I came away with a much better product. Very good service.

    Mr Tucker, Cheadle - 08th March 2019

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