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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    The service from Nick and the guys was fantastic as usual.

    Mr Davies, Portsmouth - 10th February 2020
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    Top class service.

    Mr Deluchi, Portsmouth - 07th February 2020
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    Thanks, service second to none, from start to finish, the expertise in which my system was put together by Brad has restored my faith in shopping in store and I can’t recommend enough. Would always go back in future.

    Mr Spencer, Fareham - 06th February 2020
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    Outstanding service from all of the staff at Cheltenham. Andy and the team were very professional and listened to our needs. Demo was outstanding spent loads but worth it. We have been an Audio T customer when in the south when Camberley had an Audio T in and again the best Hi-Fi shop in the country. You would not get this service anywhere else. Again outstanding, will visit again to test out turntables. Thanks. Mr & Mrs Kite.

    Mr & Mrs Kite, Dursley - 03rd February 2020
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    Very nice people and helpful.

    Mr Cowen, Emsworth - 30th January 2020
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    As always the boys at Audio T Swansea provided excellent service. Gave some great advice on positioning for my new Atmos height speakers and matched the best price I could find.

    Mr Stokes, Gorseinon - 30th January 2020
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    Friendly helpful staff.

    Mr Cowper, Emsworth - 28th January 2020
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    It's great to see customer service again with Audio T is 1st class in this age of online shopping and for me the loss of the personal touch. Audio T are a breath of fresh air.

    Mr Day, Swansea - 27th January 2020
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    Excellent service and sorted out my problem with ease and understanding. I am sure to go back for my next audio item.

    Mr Marsh, Eastleigh - 26th January 2020
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    The guys new their product and was helpful and was a quick simple hassle free purchase.

    Mr Sherwood, Southampton - 26th January 2020
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    First class service from Brad at Portsmouth Branch. Many thanks.

    Mr Henley, Cosham - 26th January 2020
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    Personal service, reasonable, mature experienced advice that you rarely get from the other well known hifi shop.

    Mr Bemister, Southampton - 26th January 2020
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    Staff blew me away with their knowledge, advice and enthusiasm that you cannot tap into online. Thanks.

    Mr Couch Neath - 25th January 2020
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    Very knowledgeable and helpful service was excellent would highly recommend them.

    Mr Butterfield, Haywards Heath - 23rd January 2020
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    Dros y blynyddoedd mae staff Caerdydd wedi cynnig gwasanaeth heb ei ail. Ac y tro hwn, yr un gwasanaeth gwych yr oedd , gyda'r sgwrs y ces i gyda Hefin yn fy arwain at fy newis o'r Rega P3. Roedd P3 gwreiddiol gyda fi ers yr 80au a fe wnaeth fodoli tan ddwy flynedd yn ol, pan aeth rhywbeth o'i le gyda'r modur. Felly, am fy mod yn hoffi swn Rega mae wedi bod yn penderfyniad hawdd. I'r dyfodol, mae Hefin wedi dangos yr hyn y gall y fraich newydd Rega wneud gyda 'cartridge ' safon uchel. A dyna lle byddaf yn mynd pan ddaw'r amser. Diolch o'r galon i griw Caerdydd. Over the years Cardiff staff have offered an unrivalled service. And this time, it was the same great service, and the conversation I had with Hefin led me to my choice of the Rega P3. I've had an original P3 since the 80's and it existed until two years ago, when something went wrong with the motor. So because I like Rega's sound it's been an easy decision. For the future, Hefin has shown what the new Rega arm can do with high quality cartridge. And that's where I'll go when the time comes. Many thanks to the Cardiff crew.

    Mr Leonard, Caerphilly - 23rd January 2020
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    I want to thank Joe and Nick at Portsmouth for helping me - very professional as I'd expect but their approach is what makes the difference. They sorted installation of a new cartridge very quickly which meant that I didn't have to make a return journey. Very grateful.

    Mr Farrell, Bognor Regis - 23rd January 2020
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    Brilliant service as always!

    Mr Kempster, Petersfield - 22nd January 2020
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    Very knowledgeable and helpful.

    Mrs Howard, Brighton - 22nd January 2020
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    The guys at Audio T Bristol could not have been more helpful. I arranged a demo of a couple of amps and a couple of sets of speakers, took in some of my own vinyl and spent a good couple of hours listening to different combinations before settling on a mega Aethos and a pair of ATC SCM11s, which together form a great set up. I appreciate the time and patience invested in helping me get to the right choice and I am very happy with it. Delivery timescales were quoted and met and everything made easy. Thanks again!

    Mr Fraser, Bristol - 21st January 2020
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    Great team at Swindon. Always friendly and helpful, always do a great job finding solutions for me. Excellent product knowledge. Excellent personalised customer service.

    Mr Wiggin, Swindon - 21st January 2020
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    Excellent service from the guys in the Manchester store.

    Mr Bennett, Duckinfield - 21st January 2020
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    Extremely helpful and friendly service. Setting up speakers with new amp for demo was appreciated. No pushy sales talk, which was not needed anyway. Would highly recommend.

    Mr Coleman, Swindon - 20th January 2020
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    Very friendly and helpful people, who talked me through the options and answered my questions in a straightforward way. I could not really have asked for a better experience, and I can wholeheartedly recommend them.

    Mr Turpin, Eastbourne - 20th January 2020
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    Friendly, helpful and extremely knowledgeable. I wouldn't use anybody else.

    Rev. Clarke, Spain - 19th January 2020
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    Very knowledgeable, easy to find what we were looking for. Very pleased with product.

    Mrs Radburn, Cheltenham - 18th January 2020
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    Having moved to a new city an audiophile friend of mine recommended Audio T to me. He has dealt with them for many years. It goes without saying that they are knowledgeable. They were friendly and helpful. They let me test two sets of speakers at home and also arranged a demo in the store for me at a pre-booked time. They got an ex demo pair of speakers from another branch for me to listen to. My overall feeling was that the process of choosing and buying my new speakers was a very humane and positive experience. Excellent service, good gear and good people.

    Ms Jones, Cardiff - 18th January 2020
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    Excellent service from the Manchester shop. Set up the turntable for me and then repacked it too for easy transit.

    Mr Webster, Lancaster - 18th January 2020
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    Approachable and knowledgeable staff, big up the Swansea crew.

    Mr Pack, Port Talbot - 17th January 2020
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    Excellent service when purchasing a new Rotel Tuner and Amp. When asked, excellent knowledge of alternatives were discussed for consideration and my final choice was supplied at a good price and extremely quick delivery. Not the first time I have used Audio T and certainly not the last!!! Would highly recommend.

    Mr Kemp, Southsea - 17th January 2020
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    The service provided by Nic Forbes and his Swansea team was absolutely excellent. From the original visit to the showroom and the appraisal of different systems to the actual installation, it was a most enjoyable and enlightening experience. Absolutely excellent. No other comment necessary.

    Mr Bradley, Cardiff - 17th January 2020
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    Extremely helpful staff, even for a small purchase. Would happily recommend to anybody.

    Mr Tomlan, Portsmouth - 16th January 2020
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    I can highly recommend Audio T. The staff are helpful, friendly and very knowledgeable. I will definitely use them this year for a Linn LP12 service. Thanks guys.

    Mr Bisgrove, Frome - 13th January 2020
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    Very happy with my new speakers, stands and audio streamer. I was given great advice and assistance throughout the transaction and will definitely be going back for future goodies.

    Mr Fuller, Ascot - 12th January 2020
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    Thank you, as ever, for your patience, calm considered advice, for allowing me to listen to the equipment without telling me what I am hearing, for understanding my needs and for sharing in my delight and enthusiasm.

    Ms Jackson, Brighton - 11th January 2020
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    Staff are great,really helpful. I got my hifi delivered for free no hassle. 10 out of 10 folks.

    Mr Byrne, Fareham - 09th January 2020
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    Friendly and knowledgeable staff. They took their time showing me the product and answered all my questions clearly and didn't push me to buy anything. Fast delivery and friendly installation. All good.

    Mr Webzel, Rottingdean - 09th January 2020
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    My Linn deck was serviced and a new Addikt cartridge fitted. Deck sounds great and customer service was excellent with lots of advice on future upgrades. Definitely use this shop in future.

    Mr Jones, Hastings - 06th January 2020
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    Service was absolutely second to none. I was given excellent advice and the installation was efficient and perfect. Thoroughly enjoyable and good experience all round.

    Mr Carlisle, Frome - 06th January 2020
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    Extremely helpful and informative, and it was so kind to allow me to borrow one to try out before buying (which I did). Thanks!

    Mr Smith, Oxford - 06th January 2020
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    Very helpful staff who listened to our views and requirements. Did not try to sell us something we neither didn’t want or didn’t like. Great advice and help on setting up to make sure the full kit was working.

    Mr Shobbrook, Romsey - 06th January 2020
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    Friendly and very professional service from the team in Brighton. I would not hesitate to recommend to friends.

    Mr Vallely, Edinburgh - 03rd January 2020
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    Audio T provided excellent advice and set up all my kit with the minimum of fuss plus took all redundant packing away. All staff encountered were very pleasant, didn't try and blind you with jargon and responded quickly to any issues

    Mr Green, Fareham - 03rd January 2020
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    Good range and excellent knowledge. Helpful and friendly.

    Mr Craig, Portsmouth - 03rd January 2020
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    Great service, item well packaged and delivered quickly. Would buy from again due to the excellent service.

    Mr Whitfield, Cardiff - 02nd January 2020
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    Ordered online. Superb customer service, great communication, kept informed of how and when the items would be delivered. No problem recommending Audio T.

    Mr Pearmain, Harlow - 01st January 2020
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    These guys really know their stuff and have given me excellent service both when purchasing items, and fixing my broken speakers. Good prices too!

    Mr Benson, Chipping Campden - 31st December 2019
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    Andrew and Andy in the Swindon store give excellent advice and are a credit to Audio T.

    Mr Pearce, Swindon - 30th December 2019
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    Efficient and friendly service from the staff at Audio T Swindon. After sales advice was very good and they sorted out my questions for the manufacturer quickly and completely. Only thing is that the status of dispatch and delivery could be better, but when I enquired, the full status was provided.

    Mr Grant, Sandhurst - 28th December 2019
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    I have bought a number of items from Audio T and have been delighted with the service and help provided on each occasion. Knowledgeable staff and a good range of equipment and accessories to choose from.

    Mr Ashley, Brighton - 27th December 2019
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    Really great, even offered a retrospective price match - £100 refunded!

    Mr & Mrs Mitchell, Cardiff - 27th December 2019

  • Tom EvansPrimareMeze AudioSolidSteelTechnicsISOL-8 Teknologies
  • Gold NoteAudiolabAudioquestAudio TechnicaAURALiCArcam
  • B&WChord CompanyChord ElectronicsCyrusDenonDynaudio
  • DynavectorFocalKEFLinnMarantzMonitor Audio
  • NaimNeat AcousticsNovaFidelityOphidian AudioPanasonicPioneer
  • PMCProjectQuadNaim UnitiRegaREL
  • RotelRuark AudioSonosSpendorYamaha

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS