Audio e-Club

Sign up now to receive exclusive offers, news, promotions and more in our audio e-Club email.

Find your nearest store

Want to shop in person? Then find which of our stores is nearest you. Find your store

Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

View all 1 2 3 4 5 6 7 8 9 10  ... 
  • Quotes

    Always personable and expert. Always willing to go the extra mile to advise and help. If they can't solve a problem they will find somebody from the manufacturers who can. Great chaps all round.

    Mr Paling, Brighton - 27th July 2017
  • Quotes

    Great service and patience from staff in Portsmouth, very friendly and helpful, thanks.

    Mr Mills, Folkestone - 27th July 2017
  • Quotes

    The service I received at the Cheltenham branch of Audio T was excellent. The differences between the turntables were described to me and then I was left to listen to my albums and make my own decision. In the end I bought the middle of the range, a Rega Planar 2 on the basis it gave me the biggest bang for my buck. I'm sure that in the future I will upgrade again, and when I do Audio T will be my first port of call.

    Mr Broadbent, Pershore - 26th July 2017
  • Quotes

    Very professional service from friendly and helpful staff.

    Mr Green, Barton-upon-Humber - 25th July 2017
  • Quotes

    Julian was very helpful and understanding. I could not have asked for better service. The Brighton shop has a relaxed and pleasant atmosphere. Ideal for making your Hi-Fi choice and purchase.

    Mr Webb, Eastbourne - 25th July 2017
  • Quotes

    Very helpful and professional staff. No hard sell. Would go back without hesitation. Not planning to for a while though, as the system they have sold me is prefect!

    Mr Revans, Oldham - 24th July 2017
  • Quotes

    Excellent service for a relatively small purchase.

    Mr Davies, Mountain Ash - 22nd July 2017
  • Quotes

    Always a relaxed welcome into the store, good advice and service. Get to know Chris, he is always on hand with solid recommendations.

    Mr Jones, Swansea - 21st July 2017
  • Quotes

    Using the Audiolab as a headphone amp and allowed to take one together with another make for a home demo. Chose to go with the Audiolab and after ordering one it arrived very quickly. Great service.

    Mr Lewis, Barry - 21st July 2017
  • Quotes

    Paul, Jason and Francis are always very helpful and polite when I visit the store in Brentwood. Great team.

    Mr Jones, West Thurrock - 20th July 2017
  • Quotes

    Excellent, good advice and good service. Highly recommended.

    Mr Cross, Oxford - 19th July 2017
  • Quotes

    Helpful and knowledgeable staff. Would recommend to anyone.

    Mr Bostock, Preston - 18th July 2017
  • Quotes

    Alan and John were more than helpful. i cannot praise them enough. The amplifier is also brilliant. Thank you.

    Mr Rodbourne, Winchester - 14th July 2017
  • Quotes

    I have dealt with Audio T in Preston for many years to the point I believe they must dread me coming through the door. For many years I have looked for suitable speakers to match my Cyrus system and finally found them when I attended a Cyrus demo at the Preston store. KEF Reference 1's were used and demonstrated over a wide range of different music genres. They performed fantastically and I was really sold on them. Audio T loaned me their demo pair of KEF Reference 1's over a weekend and when I decided to purchase the speakers they let me keep for the fortnight it took for them to be delivered. Ian, Gavin and Andy in Preston Audio T are well acquainted with the products they sell. They are extremely helpful and I cannot recommend them highly enough. It doesn't matter if you are a beginner with hi-fi and relatively knowledgeable about the subject they can suggest solutions to some of the most tricky problems.

    Mr Bates, Preston - 14th July 2017
  • Quotes

    Very helpful and knowledgeable. All of my questions as a newbie to home cinema, were answered in a straightforward understandable manner. I felt confidence in the advice I was given, and am very satisfied in the system I eventually purchased, it was also good knowing that if I ran into any problems the solution was only a phone call away.

    Mr Cornish, Swindon - 13th July 2017
  • Quotes

    The salesman was very knowledgeable of the products on sale, and also a nice man, which I think is very important.

    Mr Underhill, Swindon - 13th July 2017
  • Quotes

    Excellent service every time I use them.

    Mr Phelps, Salisbury - 08th July 2017
  • Quotes

    The guys in Cheltenham are great to deal with. Good solid advice, ready to respond quickly and on my last purchase a same day delivery to my home in the evening. I will always come back.

    Mr Rex, Tewkesbury - 08th July 2017
  • Quotes

    Absolutely top quality, professional and impartial advice. Hefin jones, the Cardiff branch manager in particular goes out of his way to help without ever applying a hard sell approach.

    Mr Baylis, Abu Dhabi - 08th July 2017
  • Quotes

    We went to Audio T in Swindon with our old subwoofer, which proved to be faulty. Andy and Stefan took us through all our options for a replacement, and we decided to renew not only the subwoofer, but also the 7 speakers as well. They gave us a demo of the exact products that they recommended that would go well together with our existing amp without being pushy, and allowing us to take our time to decide. The patience shown by both of them was excellent, even to the extent of explaining how to set up the subwoofer as it was a totally different set up than usual. All of the products arrived within 48 hours of ordering. We highly recommend Audio T Swindon.

    Mr White, Swindon - 07th July 2017
  • Quotes

    Very good service.

    Mr Carter, Swindon - 05th July 2017
  • Quotes

    Very good service, was provided with good advice about what options would be best for a starter vinyl listener.

    Mr Pringle, Cheltenham - 05th July 2017
  • Quotes

    The Preston staff did a rare thing, exceeded the level of service I expected by a large margin.

    Mr Holt, Lytham-St-Annes - 29th June 2017
  • Quotes

    Just wanted to say thanks for a smooth sale, and excellent customer service. A massive thanks must go to David who not only delivered my Focal's to me yesterday in person, but also helped me unbox the speakers and installed them in my living room. This was massively appreciated, many thanks David. Hope you got back to Manchester OK and managed to avoid the rush hour. Am absolutely blown away by the new speakers, having previously had Spendor D7s (which I thought were the dogs), and managed to get a good few hours of listening in last night after the kids had gone to bed. Even the wife admitted that "they sound pretty good actually". Praise indeed! This is why I return again and again to Audio T for most of my Hifi and AV purchases.

    Mr Cairns, Cardiff - 27th June 2017
  • Quotes

    I'm not knowledgeable technology-wise and the staff were were so helpful and made me feel totally at ease when I'd left another shop down the road feeling like a total idiot. Couldn't be happier with the service I received and now won't go anywhere else. Highly recommended.

    Miss Wilson, Brighton - 25th June 2017
  • Quotes

    Friendly and extremely knowledgeable staff who advised us on choice of CD player and power amp upgrade. Good demo facilities, would recommend to others and will look forward to our next purchase. Thank you all.

    Mr Gillam, France - 22nd June 2017
  • Quotes

    Thank you as ever for the incredible personal and professional attention you pay to your work at Audio T Oxford. Can't wait to connect up the LP12! With the new motor and power supply. It's that wonderful honest and open guidance and support you all give, never precious about Hifi , never pushy to get people to buy the newest gimmick.The Lehman Phono Stage is a huge eye opener and thanks for lending it out for a proper listen. If we can get the £1400 one somehow, would love a comparison test! Thanks again to you, Patrick and Dominic for your patience and continued support and commitment to doing the best for the client.

    Mr Palmer, Abingdon - 17th June 2017
  • Quotes

    Looked after very well and nothing was too much trouble.

    Mr Dera, Bristol - 17th June 2017
  • Quotes

    Great bunch of people. Very helpful. Thanks guys.

    Mr Philpot, Burnham-on-Sea - 17th June 2017
  • Quotes

    Good service friendly helpful staff for that personal touch will be shopping there when upgrading my amp and speakers CD player. Want to swap to all Rega.

    Mr Wright, Basildon - 17th June 2017
  • Quotes

    Stefan at the Swindon branch of Audio T was brilliant! He spent 2 hours demonstrating a variety of compact music streaming systems. His patience and advice was much appreciated in explaining the pros and cons of each system to a streaming "novice". There was no hard sell involved with his advice being to choose which sounded best for my preference. At the end I chose a Marantz MCR611 with Acoustic Energy 100 speakers which sound fantastic to my ears! I would highly recommend Audio T to anyone.

    Mr Brown, Inverurie - 15th June 2017
  • Quotes

    Excellent and extremely helpful and very knowledgeable service / now I need to save so I can go back.

    Mr Ellis, Caerphilly - 14th June 2017
  • Quotes

    Very supportive in providing good listening room and excellent equipment to enable loudspeakers under demonstration to perform at their best using my recordings brought on the day. Helpful in analysis of technical aspects and selection of loudspeakers but not pressing their opinion. Served good cups of tea as well.

    Mr Hebditch, Wotton-under-Edge - 14th June 2017
  • Quotes

    The advice I was given had no hard selling or feeling of falseness, just good valuable, honest, and experienced advice which is so rare these days and I was made to feel very welcome as well. It's a place I love going to and will be doing so quite soon.

    Mr Nadin, Oxford - 11th June 2017
  • Quotes

    The service was superb. My wife and I were given an hour to listen to the Focal 926 speakers undisturbed and we even had a cup of tea. They were ex-demo but packaged as if they were new before we left and Martin Hodson could not have been more helpful. I got a much better speaker than I was expecting at a very good price and it looks like new. Better than this it sounds amazing in my home.

    Mr Lerigo-Smith, Trowbridge - 11th June 2017
  • Quotes

    Very pleased with the advice given by James although I was fairly certain I would purchase the Rega Elex R as I had read many positive reviews of this amplifier and it certainly lived up to these. Good service and James made up the new speaker cables for me.

    Mr Bowles, Chichester - 09th June 2017
  • Quotes

    Thank you for your help and advice yesterday. The Rega Elex-R amp? Wow!

    Mr Reid, Cirencester - 08th June 2017
  • Quotes

    It's different. There's no slick marketing and I doubt the staff have ever been on a sales course but they sure know what they're talking about and can take the incoherent ramblings of an uncertain customer and make recommendations that fit both budget and need. So if you're after selling this isn't the place but for expertise it is.

    Mr Knibbs, Gloucester - 08th June 2017
  • Quotes

    Great service from Audio T in Preston they let me take the shops demo pair of Nac A5 cables to try in my system at at home, so I knew exactly what I was buying, I can't fault them.

    Mr Murdoch, Preston - 08th June 2017
  • Quotes

    The staff at the Oxford (Headington) shop are extremely helpful, friendly and very knowledgeable. Service is great and the price of my Rega turntable was the same as buying on the internet. With support like this why go anywhere else?

    Mr Clarke, Abingdon - 07th June 2017
  • Quotes

    Good service and friendly attitude. Audio T have tried to help with problems affecting the uniti core but am awaiting further help from Naim themselves.

    Mr Schan, Worthing - 07th June 2017
  • Quotes

    Really helpful and knowledgeable staff at the Preston store.

    Mr Little, Lossiemouth - 07th June 2017
  • Quotes

    Always a pleasure to do business with. Knowledgeable, helpful and friendly staff.

    Mr Kershaw, Bolton - 04th June 2017
  • Quotes

    Excellent customer service and Audio T are to be highly recommended.

    Mr Perry, Salisbury - 30th May 2017
  • Quotes

    Excellent service in the Swindon store, staff friendly and knew their stuff. Were happy to discuss future upgrades but didn't try and make 'hard sells' in the margins - will definitely use the store again.

    Mr Ashley, Chippenham - 28th May 2017
  • Quotes

    Audio T gave me really good service. I had clear idea of objectives - they gave good input - we agreed on a plan and they delivered. They were patient, generous with their time - including home visits - and always good humoured. I enjoyed the whole experience. Oh and the results are brilliant!

    Mr Portal, Basingstoke - 23rd May 2017
  • Quotes

    Great service by knowledgeable chaps. Very friendly and fairly priced. Thoroughly recommend them to get you listening to some great music on great kit.

    Mr George, Cirencester - 23rd May 2017
  • Quotes

    Good friendly guys helpful and very knowledgeable.

    Mr Leiba, Hove - 22nd May 2017
  • Quotes

    The guys at Audio T were brilliant. Lots of great advice and very helpful. They even changed my cartridge over for me free of charge

    Mr Logan, Eastleigh - 21st May 2017
  • Quotes

    Very helpful and honest staff.

    Mr Elsarrag, Cardiff - 20th May 2017

  • AnthemAudiolabAudioquestAudio TechnicaAURALiCArcam
  • B&WChord CompanyChord ElectronicsCyrusDenonDynaudio
  • DynavectorFocalKEFLinnMarantzMonitor Audio
  • NaimNeat AcousticsNovaFidelityOphidian AudioPanasonicPioneer
  • PMCProjectQuadNaim UnitiRegaREL
  • RotelRuark AudioSonosSpendorYamaha

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS