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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    I really, really enjoyed my experience at Audio T Preston. I appreciated the calm and unpressured atmosphere of the Preston branch. The staff were really knowledgeable, and were at pains to explain the technical and practical aspects of various pieces of kit when I asked. The opportunity to listen to various pieces in the demo room was invaluable, and the experience of the staff meant that I was able to make much more informed choices and get the system that worked best for me. I appreciated the fact that they were happy for me to take my time, and were patient with all my questions. I would be pleased to recommend them, particularly to other female purchasers, as they don't patronise you. In my experience, hi-fi shops can sometimes be a bit 'blokey' but this wasn't my experience with Audio T at all. I was really pleased with the service from start to finish and wouldn't want to go anywhere else now.

    Mrs Chatterjee, Lancaster - 30th April 2016
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    Kind and courteous staff who know their stuff, I wouldn't hesitate to shop there again. Highly recommended.

    Mr Otley, Bristol - 27th April 2016
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    Excellent service from the team at Portsmouth. As always.

    Mr McGuigan, Havant - 26th April 2016
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    Audio T in Portsmouth have helped me change from a Meridian AV system that I also used for 2-channel stereo music to a new configuration comprising Naim components for the stereo music and a Yamaha Amplifier for the AV system. I have also upgraded my PMC speakers. Audio T have been extremely helpful and patient whilst I tried many speaker combinations. They are very knowledgeable, friendly and were very accommodating with my numerous requests. I would thoroughly recommend them to anyone in the Portsmouth, Hampshire or West Sussex area. Thanks guys!

    Mr Corner, Southampton - 25th April 2016
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    The staff at Audio T Bristol have been fantastic. First, they (it was John) helped me with auditioning a range of amps and speakers to replace my ageing set as I was resurrecting my Linn turntable. Providing impartial advice and doing up with different combinations of equipment. Secondly, while the equipment chosen was fantastic in sound, I had a rethink due to lifestyle requirements and Martin came up with an alternative I would never have considered - the Dynaudio Xeo 2's which fit my requirement perfectly and sound excellent. Very happy and very impressed with customer service. Thanks Audio T Bristol.

    Mr Farebrother, Devizes - 25th April 2016
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    Very obliging staff in showing the various options to meet our requirements and very patient when managing our demonstration session. We were kept abreast of delivery dates for our chosen items and offered a range of dates for delivery/installation. Overall, an excellent service. A friendly company to deal with.

    Mr Bird, Cardiff - 22nd April 2016
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    Catastrophic accident to my Linn LP12 cartridge, then my trusty amp develops a fault (Well it is 14 years old). A disaster then! No not really, one phone call to Audio T and the amp was on its way back to Chord and a new cartridge on its way to Portsmouth. Amp duly repaired and sounding better than ever, LP12 serviced and as good as new (in fact both sound so good that I thought I had purchased a brand new set up). Very reassuring to know that friendly expert advice is just a phone call away. So thanks to you guys for making it not only completely stress free, but a very relaxing and enjoyable experience. P.S. They even ordered us a taxi (nice touch)/

    Mr New, Isle of Wight - 21st April 2016
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    I took along my speakers and tried out the two amps and CD players that I had in mind. Spent an hour and a half in a dedicated listening room switching between the two. John at the shop was very helpful and advised in a non pushy, non salesman type way. I would certainly buy from there again in the future.

    Mr Black, Winchester - 21st April 2016
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    Borrowed the Chord 2Qute for the weekend which was very helpful. Then purchased it. Excellent service and advice. Thanks.

    Mr Meates, Newport - 21st April 2016
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    It's great to know that shops employing people with expert knowledge, that are able to help with questions still exist. Audio T has been around for many years and it's the service that propels them above online stores. They even price matched Richer Sounds.

    Mr Ashley, Barnet - 20th April 2016
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    Good advice and service. Price matched and decent products.

    Mr George, Cheltenham - 19th April 2016
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    Very helpful and the option to try different speakers was invaluable in determining what we wanted. Thanks to James for the help then and now.

    Mr Horrod, Chichester - 18th April 2016
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    I always find the staff at Audio T Brentwood extremely helpful. I have been shopping there for around 15 years now and trust their advice and recommendations.

    Mr Ray, Stock - 18th April 2016
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    No gimmicks, no pitch. Just straight forward information. Anything I've purchased here has been top quality, along with the advice I've received.

    Mr Holme. Leyland - 18th April 2016
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    As a customer seeking a quality audio system at a reasonable price I visited Alan at the Audio T branch in Chandlers Ford. Knowledgeable, helpful staff provided expert advice on a range of products meeting my requirements. Alan guided me to the right product in a relaxed and comfortable environment. Delighted with my purchase and would strongly recommend Audio T for quality service and excellent products.

    Mr Lowe, Heanor - 16th April 2016
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    Friendly helpful and knowledgeable staff. Helped me audition and select just the right product. I will definitely use Audio T again. Thanks for the cup of tea!

    Mr Hunt, Tadley - 15th April 2016
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    Great people to deal with and when I got to the shop I was offered a further discount. Recommended.

    Mr Toole, Bury - 13th April 2016
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    As always from Nick and the team at Portsmouth a fantastic experience with great no pressure advice from like minded people. Thanks guys.

    Mr Kelly, Portsmouth - 12th April 2016
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    Looked online for the Rega RP1 turntable and came across Audio T. I always prefer to buy local and get some advice at the same time - these guys know their stuff and carried every colour in stock. Great shop, highly recommended and will be going back every time I'm looking to upgrade my audio system.

    Mr Graham, Havant - 09th April 2016
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    What can I say. The Rega RP6 was amazing. We listened to vinyl last night till 1am. The comparison was night and day. My wife is totally hooked on vinyl and has earmarked the RP10. We will be in contact soon with a view to the Pro-ject record cleaner. Once again, a huge thank you.

    Mr Driscoll, Hayling Island - 08th April 2016
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    A very helpful dealer. The only dealer that has offered me a home trial of equipment, which saved me from the inconvenience of dismantling my Hi-Fi for a shop based demo, or travelling long distance to other dealers. They will be my first port of call for any future upgrades I might decide to make.

    Mr Godding, Hockley - 08th April 2016
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    Excellent service from Gavin in Preston.

    Mr Reid, Liverpool - 07th April 2016
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    Always have good knowledgeable service from these guys and would recommend to anyone interested in purchasing Hi-Fi that needs advice without the hard sell.

    Mr Elcock, Waterlooville - 07th April 2016
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    Excellent service, as always, from Jon. I wouldn't think about shopping for Hi-Fi anywhere else.

    Mr Cox, Bicester - 07th April 2016
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    Although I only went to pick up my new speakers, Simon at Enfield Branch was excellent and very informative on what I was asking. Unfazed, helpful, and knowledgeable, I could not have asked for more from Audio T and Simon.

    Mr Roberts, London - 07th April 2016
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    My experience with Audio T has been excellent, very helpful and knowledgeable, I would highly recommend them.

    Mr Glanville, Waterlooville - 07th April 2016
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    To my shame I only visited Audio T after dealing with three other audio retailers in Manchester. I was immediately struck by the staff and their love and knowledge of audio and interest in what I needed, not just what they could sell me. Time to chat, comfy atmosphere and most of all they let me try the B&W headphones without any obligation to buy.

    Mr Guinn, Salford - 29th March 2016
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    Great service from Andy in Swindon. Sorted out my queries in buying a new record deck. Sourced the cables I needed and had it all available when I needed it. Recommend Audio T highly.

    Mr Hargrave, Newbury - 29th March 2016
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    Great support. Informative approach without being too intense. Appreciated the lack of "pressure sales techniques". A valued find and many good reasons to return.

    Mr Fuller, Chelmsford - 29th March 2016
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    Delighted with the help from the Swindon branch.

    Mr Gardiner, Carterton - 29th March 2016
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    All good!

    Mr Morris, Yeovil - 29th March 2016
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    Seriously the best audio and electrical shop. Nothing is ever too much trouble and the manager Simon gives me the best and same service whether I'm spending £10 or £££'s of pounds. Well done to a great chain and great staff.

    Mr Palmier, Enfield - 28th March 2016
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    Usual helpful, friendly service from Cheltenham store. Offered price match without prompting.

    Mr Oliver, Cheltenham - 25th March 2016
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    I very much like these guys, regardless of which store you use. Very friendly and helpful. None of them pushy at all.

    Mr May, London - 25th March 2016
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    Very friendly and helpful. I contacted Audio T in Bristol via email to check whether they had what I wanted in stock and got a quick and helpful response. Would be happy to buy from Audio T again.

    Mr Toogood, Bath - 24th March 2016
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    Great advice as usual.

    Mrs Williams, Wilmslow - 23rd March 2016
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    First rate service as usual. My first stop for all serious Hi-Fi and TV purchases.

    Mr Haines, Saffron Walden - 22nd March 2016
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    Excellent service. Very helpful staff.

    Mr Pruce, Bristol - 22nd March 2016
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    Always helpful and providing unbiased knowledgeable advice. Even hung on to their last Chord Mojo for me on the strength of a phone call and short journey, despite stiff competition from a customer prior to my arrival! Thank you.

    Mr Beach, Aylesbury - 19th March 2016
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    Excellent service as always. Would highly recommend.

    Mr Carter, Cardiff - 17th March 2016
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    Ordered the B&W PV1D a week before and it arrived in store a few days later. They rang me to tell me it had arrived. Store pick up was smooth. They even carried it to the car. It was very heavy! Have bought several Hi-FI tems from them. Great service and my first port of call.

    Mr Martin, Newport - 15th March 2016
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    I had been a previous customer at Audio T and had found the staff to be very knowledgeable, helpful and friendly, so I had no hesitation in revisiting my local store when I was looking for a new music system. Again I found the staff to be very helpful and were able to answer all my questions. I therefore came away with a system that I am completely satisfied with. I would give these people 10/10 and a 5 star rating anyday!

    Mr Philbrow, Portsmouth - 12th March 2016
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    My turntable was in need of repair, including the replacement of a discontinued stylus. Nick at the Cardiff branch not only offered sound advice and carried out the repair, but also set up the turntable in my home. It has never sounded better thanks to his fine service.

    Mr Gray, Cardiff - 12th March 2016
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    Ordered unit from the Reading store as I wanted to make sure that the gaps I had measured were correct to the system that I had also bought from them. Staff as always were friendly and helpful and double checked measurements and ordered the unit for me.

    Mr Herrington, Henley-on-Thames - 11th March 2016
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    A delight to do business with!

    Mr McNamara, Bristol - 11th March 2016
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    My second purchase from Audio T Southampton and top service from Alan and the team who are very patient and offer sensible advice no matter what the budget.

    Mr Buckley, Westbury - 10th March 2016
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    My experience with Enfield Audio T was excellent. They set up the system I wanted to hear with the same speakers I already have in a separate room and gave me ample time to test/listen to my own music. Very pleased with the service provided.

    Mr Gordon, Enfield - 08th March 2016
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    Excellent service. Demonstration not booked but set up within 10 minutes of entering the shop. Both Jon and Farid were very knowledgeable about products and very helpful.

    Mr Alston, Newton Abbott - 08th March 2016
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    Had a demonstration of the item I purchased with no pressure on time. Staff were knowledgeable and enthusiastic and kept me informed when delivery of the unit was delayed through no fault of the dealership.

    Mr French, Romford - 08th March 2016
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    Very helpful

    Mr Funnell, Hailsham - 07th March 2016

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