Audio e-Club

Sign up now to receive exclusive offers, news, promotions and more in our audio e-Club email.

Find your nearest store

Want to shop in person? Then find which of our stores is nearest you. Find your store

Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

View all 1 2 3 4 5 6 7 8 9 10  ... 
  • Quotes

    Sometimes you can feel pressured to buy a particular make or model of turntable or CD player etc. With Audio T, while they will make a suggestion, there's no pressure. The staff at Audio T allow the customer to make their own decisions. While there may not be the range of equipment that there are in larger chains, you get the feeling that they have selected the manufacturers on the basis of the quality of their products.

    Mr Pilkington, Reading - 24th September 2017
  • Quotes

    5 stars because Cheltenham Audio T ordered in my Sennheiser HD650 headphones and price matched the lowest price on the internet. Hence I ordered my Rotel A10 through Audio T also.

    Mr Mitchell, Cheltenham - 23rd September 2017
  • Quotes

    I have purchased all of my gear from Hampshire Audio, or Audio T as it is now, going back to 1979. A good dealer with helpful advice, hence the above statement!

    Mr Owen, Andover - 20th September 2017
  • Quotes

    I had a great loudspeaker demonstration by Marc and I can't fault the friendly and efficient service from Audio T Reading. I am very pleased with my purchase and would definately shop there again.

    Mr Savage, Uxbridge - 20th September 2017
  • Quotes

    Audio T provided a great service without being pushy. Gave us good sensible advice in an environment that was very comfortable.

    Mr Gresswell, Hook - 20th September 2017
  • Quotes

    Excellent service.

    Mr Dowd, Northallerton - 20th September 2017
  • Quotes

    Efficient installation and very pleased with the product.

    Mr Pell, Swindon - 20th September 2017
  • Quotes

    After having problems with the Goldring 1042 I purchased, Nick, at the Cardiff branch was superb. He actually came to my house and spent two hours re-aligning the cartridge, which I found sibilant and splashy. Despite this, I couldn't get on with the cartridge, there was much to like though I found it too aggressive, bright and lacking in warmth. Nick was infinitely patient with me and exchanged it for a Rega Exact, which has the detail and warmth I wanted, he also refunded the difference. The staff are knowledgeable Hi-Fi lovers who genuinely want you to be happy; something very rare these days. I've bought three turntables for myself and son/nephew, as well as a psu and cartridge upgrades, and have always found the staff helpful, courteous and patient. I shall always go back there. They give you their time and understanding. It's easy to run out of superlatives to describe the staff and the highly professional way in which they conduct themselves.

    Mr Howells, Tredegar - 18th September 2017
  • Quotes

    Extremely helpful team. Happy to answer all my questions and very supportive with ideas and views. The demo was very helpful and given all the time I needed. Ordering of equipment was efficient. I was kept informed at all times. A very good experiance.

    Mr Carroll, Bristol - 16th September 2017
  • Quotes

    Highly knowledgeable staff who are perceptive and critical listeners. Product range is limited which suggests focus and confidence about what they are selling. Excellent customer service.

    Mr Bradshaw, London - 15th September 2017
  • Quotes

    Excellent service and my item was received in record time. Can't ask for more.

    Mr Hunter, Whitby - 13th September 2017
  • Quotes

    Excellent, product arrived as described in the date specified. I have used Audio T before and would do again.

    Mr Blackburn, Reading - 13th September 2017
  • Quotes

    The service I've received from the first demonstration through to help and advice with the set up of my hi-fi equipment has been very good.

    Mr Saxton, Altrincham - 10th September 2017
  • Quotes

    Really helpful, informative and will return soon for my amp upgrade!

    Mr Webber, London - 09th September 2017
  • Quotes

    Excellent helpful advice - great customer care would totally recommend to friends and family.

    Mr Warren, Cardiff - 08th September 2017
  • Quotes

    I bought my first Hi-Fi from AT Labs. Coming back after 40 years I was impressed with the amount of stock and the number of makes. Trading in my Rega RP6 for the Concept was so helpful. Even though I no longer live locally, you are the people for me. Many thanks, Charles.

    Mr Charles, London - 07th September 2017
  • Quotes

    I first used Audio T in 2013 and they could not have been more helpful. Simon and Mark were patient, helpful and very, as it turns out, accurate in their advice. No pressure whatsoever, just advice and it seems, endless knowledge.

    Mr Collins, Henley-on-Thames - 07th September 2017
  • Quotes

    The best audio buying experience I've had. Audio T couldn't have been more helpful or patient. A demo at the dealership in Bristol was followed by them bringing the Contour 60's to my home for a further week's demo', advising on the sound dynamics of my room and then setting up the speakers very precisely until we were all happy with the result. The best part of a day's work. These guys are very knowledgeable and didn't ever try to sell me anything I didn't need. Like my speakers, my end dealer. Thanks Kevin, Tony and Max for everything.

    Mr Lishman, Somerset - 07th September 2017
  • Quotes

    Always good service from knowledgeable staff.

    Mr Cooper, Hayling Island - 07th September 2017
  • Quotes

    Have been using the Brighton store since a kid in the mid 80s. Always provide fantastic and friendly service.

    Mr Bareham, Brighton - 03rd September 2017
  • Quotes

    John Nelson was extremely knowledgeable and helpful. He (and his installer) put themselves out to install the TV on a Saturday. I'm very satisfied.

    Mr Otway, Lymington - 27th August 2017
  • Quotes

    Happy.

    Miss Rahman, Manchester - 26th August 2017
  • Quotes

    Fantastic service all round. Great shop and experience. Thanks guys.

    Mr Stephenson, Brackley - 26th August 2017
  • Quotes

    Nothing was too much trouble to demo this unit. Staff in Manchester were brilliant, patient and so helpful. Thanks guys.

    Mr Brown, Wigan - 26th August 2017
  • Quotes

    Excellent help from the staff - they even drew a diagram to help me set up the system! It was easy in the end because of this. I had a couple of minor installation queries which received immediate and comprehensive responses

    Mr Hempstead, Hengoed - 25th August 2017
  • Quotes

    Great service combined with expertise and facilities - what's not to like?

    Mr Brotherton, Cheltenham - 23rd August 2017
  • Quotes

    Purchased NAC202 and Stageline along with major update for my LP12 - Excellent service once again thank you all.

    Mr Gillam, France - 22nd August 2017
  • Quotes

    1st class service - really friendly and helpful.

    Mr Barlow, Oxford - 21st August 2017
  • Quotes

    Recently bought Ruark MR1 Mk11 active speakers in soft grey. These have been so popular that they were difficult to source. Audio T provided good advice, excellent auditioning and good, updated information on delivery dates. They even loaned me a demo pair whilst awaiting delivery when this overran slightly.

    Mr Bowen, Birghton - 20th August 2017
  • Quotes

    I dealt with the Bristol store, very helpful - they arranged a trade-in of my old separates system which was very competitive and straightforward. When I had a problem with the first Mu-so unit they arranged a replacement very quickly. Very helpful and a pleasure to deal with.

    Mr Blake, Newport - 19th August 2017
  • Quotes

    The team at the Portsmouth store were fabulously charming and helpful. When I couldn't get replacement parts for my very old Cyrus CD player and there was a long delay in getting a new one they found me an ex-demo product within hours. And it has so far proved to be excellent.

    Mr Mavity, Chichester - 18th August 2017
  • Quotes

    Good range of products, great prices and superb staff.

    Mr Inkley, Preston - 18th August 2017
  • Quotes

    Excellent service. Thanks.

    Mr Binney, Keighley - 16th August 2017
  • Quotes

    Excellent service at Audio T in Cheltenham. Nobody pushed me to make a purchase but offered constructive advice so I could make the right choice. Very professional service and I would highly recommend them.

    Mr Mitchell, Cheltenham - 16th August 2017
  • Quotes

    Good advice and help when choosing a replacement.

    Mr Hewett, Hove - 15th August 2017
  • Quotes

    They were brilliant. Got just what we wanted, great advice.

    Mr Andrews, Barry - 10th August 2017
  • Quotes

    This is my second projector in 11 years and having bought much Hi-Fi from Jon at Cheltenham over the years happy to return and receive an excellent demonstration based on his advice and got help with installation.

    Mr Morgan, Stroud - 10th August 2017
  • Quotes

    Excellent service from Paul, Francis and Jason at Audio T Brentwood.

    Mr Williams, Billericay - 09th August 2017
  • Quotes

    I have a hearing condition called tinnitus. Both Stefan and Andy were very helpful in selecting the right speaker for me that would minimise the effect on my condition.

    Mr Sheffield, Marlborough - 07th August 2017
  • Quotes

    Superb service from Julian and the team at Audio T in Brighton. Helpful advice and excellent demonstration facilities to help you buy with confidence.

    Mr Appleyard, Brighton - 07th August 2017
  • Quotes

    What can I say Audio T have always given excellent advice with a relaxed non pressurised service, they have a huge knowledge and experience of a wide selection of products 5/5....A+++++++ recommended!

    Mr Davidson, Leominster - 06th August 2017
  • Quotes

    Knowledgeable, unpressured thorough advice. Efficient service. Competitive prices.

    Mr Cooper, Chippenham - 04th August 2017
  • Quotes

    Very good and courteous service. Knowledgeable staff, advice you can trust and not a single pushy salesman in sight. Will definitely be back.

    Mr Denker, Hove - 04th August 2017
  • Quotes

    Once again, I have nothing but positive praise for the whole team at Audio T in Swindon (both Andy's and Stefan). It is always a pleasure to visit the store. The huge level of knowledge and relevant practical and theoretical experience is awesome. I learn something new every time I visit the team! Everyone strives to search for practical solutions to customers' problems and all staff see this more as a challenge to find a way to fix a problem. No effort is too great to delight customers.The team are true professionals. Talks are not focused on simply selling products to customers but getting to understand what the customers' listening/viewing preferences are and then suggesting viable options to fulfill these needs/requirements. If anyone wants truly professional advice and services, go and visit the Audio T team in Swindon.

    Mr Fisher, Swindon - 04th August 2017
  • Quotes

    Excellent service. Could not have been more helpful with information and demonstrations, and especially helpful in making me up a connection cable.

    Mr Abraham, Cheltenham - 03rd August 2017
  • Quotes

    I ordered a Rega Apollo-R on a Wednesday night and it arrived on Friday morning with the standard free delivery. Well packaged. Well pleased!!

    Mr Garfield, Worcester - 30th July 2017
  • Quotes

    Always personable and expert. Always willing to go the extra mile to advise and help. If they can't solve a problem they will find somebody from the manufacturers who can. Great chaps all round.

    Mr Paling, Brighton - 27th July 2017
  • Quotes

    Great service and patience from staff in Portsmouth, very friendly and helpful, thanks.

    Mr Mills, Folkestone - 27th July 2017
  • Quotes

    The service I received at the Cheltenham branch of Audio T was excellent. The differences between the turntables were described to me and then I was left to listen to my albums and make my own decision. In the end I bought the middle of the range, a Rega Planar 2 on the basis it gave me the biggest bang for my buck. I'm sure that in the future I will upgrade again, and when I do Audio T will be my first port of call.

    Mr Broadbent, Pershore - 26th July 2017
  • Quotes

    Very professional service from friendly and helpful staff.

    Mr Green, Barton-upon-Humber - 25th July 2017

  • AnthemAudiolabAudioquestAudio TechnicaAURALiCArcam
  • B&WChord CompanyChord ElectronicsCyrusDenonDynaudio
  • DynavectorFocalKEFLinnMarantzMonitor Audio
  • NaimNeat AcousticsNovaFidelityOphidian AudioPanasonicPioneer
  • PMCProjectQuadNaim UnitiRegaREL
  • RotelRuark AudioSonosSpendorYamaha

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS