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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    As usual service excellent. Advice, Delivery and installation is second to none. All the staff were outstanding and I would never go anywhere else. Nick was again very helpful. All work very neat with great expertise. I would recommend this store to anyone looking to buy any audio equipment, Hefin and staff are brilliant.

    Mr Reardon, Aberdare - 27th May 2016
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    The staff at Audio T couldn't have been more helpful. I was allowed to listen to a selection of records on the player before purchasing, and when I bought it they not only demonstrated how to set it up, but also how to change the belt on the player for 33 and 45rpm. Great service.

    Mr Hewett, Salford - 27th May 2016
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    Audio T's service was fantastic from start to finish. Jon in the Oxford branch was great. Never too pushy. Very knowledgeable and gave me all the time I needed to make my decision. I wouldn't hesitate to recommend Audio T to any of my friends.

    Mr Phillips, Oxford - 27th May 2016
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    The guys serviced and sorted my Linn Sondek and it now sounds great. Great service and feedback.

    Mr Feehan, Hove - 27th May 2016
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    Great service from my first contact with Nick at Audio T in Cardiff. No pressure to buy and offered me a demo without an appointment. Ordered quickly in the shop within a day.

    Mr Rees, Merthyr Tydfil - 26th May 2016
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    Went into store not sure what we really wanted, after a chat with a very patient member of the team (John) we left with a clearer direction. A few days later ringing the store and again speaking with John, we placed the order. Which is now in use and very very good. Great advice.

    Mr Brewer, Brislington - 25th May 2016
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    Brilliant service and all very nice guys in the shop. Thanks for a great service. Would recommend.

    Mr Peters, Chorley - 25th May 2016
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    They gave me very useful advice and didn't come across as just wanting to move stock! Would (will) definitely recommend Audio T to others.

    Mr Hammick, Brighton - 25th May 2016
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    The service and time taken by the staff was really refreshing. I actually enjoyed the buying experience more than any other I can think of.

    Mr Taggerty, Fareham - 24th May 2016
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    Friendly, knowledgeable staff who kept me informed regarding the status of my order. Will be back.

    Mr MacSorley, Bristol - 20th May 2016
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    Jon at Audio T Oxford was very helpful and knowledgeable. The transaction was smooth and was helped by an attractive trade in offer for my existing cable. I couldn't have asked for more.

    Mr Byatt, Chesham - 20th May 2016
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    Excellent customer service. I have known Audio T and this shop in particular for many years. Wouldn't go anywhere else!!

    Mr Coulthard, Tewkesbury - 19th May 2016
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    Nice local showroom! I was offered a listening facility and good advice from the pleasant knowledgeable and non pushy salesman. Good discount was a bonus. Hassle free delivery and easy installation and set up. Highly recommended.

    Mr Bakewell, Billericay - 19th May 2016
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    Just wanted to drop you a line to say what a brilliant experience it was to deal and purchase from you on Saturday. James was very helpful. I'm over the moon with my Rega turntable and glad of the advice and demo of the two side by side. I'll be using you for any future upgrades and new purchases and recommending you to anyone who asks. Thanks again.

    Mr Mays, Fareham - 18th May 2016
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    Friendly staff willing to demo the units I wanted to hear and flexible on the price too!

    Mr Johnson, Benfleet - 18th May 2016
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    Great service! Friendly with great advice.

    Mr Moores, Chorley - 18th May 2016
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    Staff at the Brentwood store were as ever superb. Paul listened to my thoughts and re informed where necessary or suggested alternatives if appropriate to my requirements. Top quality service and I come away knowing that I have selected the right equipment for my needs and at very competitive prices.

    Mr Smith, Brentwood - 17th May 2016
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    Audio T great service very helpful staff, would buy from them again.

    Mr Stanford, Eastbourne - 17th May 2016
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    Rare to find an audio business so knowledgeable about ancient equipment (Boothroyd-Stuart Meridian circa 1979) as well as advising on compatible modern equipment. Friendly, efficient atmosphere in the showroom and top rate advice.

    Dr Zentar, Manchester - 16th May 2016
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    John, just to say thank you for all of your time on Saturday morning helping me with the set up the Bowers & Wilkins Z2. I'll be recommending you to anyone that asks.

    Miss Stubbs, Bristol - 13th May 2016
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    Professional, knowledgeable and friendly staff. Would highly recommend, I've used them before and will definitely use them again.

    Mr Woodfine, Cheltenham - 12th May 2016
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    John and Alan at Audio T Southampton are an absolute pleasure to deal with, they have given me excellent unbiased advice over the years and I now have a turntable based systems which is amazing, looking forward to my next purchase.

    Mr Hill, Southampton - 12th May 2016
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    Great service as usual from the boys in Brighton, they even dropped it at my door on the way home. Five star service.

    Mr Norman, Polgate - 12th May 2016
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    Great service. Will use again.

    Mr Pritchard, Cardiff - 09th May 2016
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    Helpful, clear advice.

    Mr Walford, Brighton - 09th May 2016
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    Brilliant service especially Joe, who has helped pick a system that sounds superb to me, even through hearing aids. Very helpful. Looking forward to visiting again - though they may think otherwise.

    Mr Davenport, Lee-On-The-Solent - 08th May 2016
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    It's the best service I've received in my 35 years of buying Hi-Fi. Cheers Nick for being patient and helping me make the right decision, I can't recommend you all highly enough.

    Mr Hoptroff, Liss - 08th May 2016
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    Had a few problems with the items bought but the way this has been dealt with and handled was just what I would want. Good service from the Enfield branch with a particular thanks to Simon. Will certainly be going back in the future.

    Mr Davis, Enfield - 08th May 2016
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    I cannot rate the service from the team at Brentwood highly enough. Excellent recommendations on equipment and peripherals and always willing to visit and help with the installation. Thank you for your help.

    Mr Monk, Writtle - 08th May 2016
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    Nothing too much trouble, great hosts.

    Mr Lloyd, Neath - 07th May 2016
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    Friendly, open minded and professional Staff. Giving good advice during and after demo tests. They have also time for any additional explanation by phone.

    Mr Segiecinski, Southampton - 07th May 2016
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    Nice folks in this shop... not pushy... good suggestions... no fuss "get on with it" approach. They'll be seeing me again!

    Mr Herrera, Bristol - 07th May 2016
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    Excellent service from Stefan at Swindon. I wanted to listen to a couple of turntables and he set up a system for me in the demo room to sound similar to my set-up at home. A pleasant, relaxed atmosphere. No pushy sales tactics. He left my wife and I to listen and make our own minds up. Nice coffee too. Plumped for the Rega RP3, which I am very pleased with. Overall a nice buying experience

    Mr Eades, Weston-Super-Mare - 06th May 2016
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    Helpful staff, product ordered and ready for pick up when promised.

    Mr Hopkins, Pencoed - 06th May 2016
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    I really, really enjoyed my experience at Audio T. I appreciated the calm and unpressured atmosphere of the Preston branch. The staff were really knowledgeable, and were at pains to explain the technical and practical aspects of various pieces of kit when I asked. The opportunity to listen to various pieces in the demo room was invaluable, and the experience of the staff meant that I was able to make much more informed choices and get the system that worked best for me. I appreciated the fact that they were happy for me to take my time, and were patient with all my questions. I would be pleased to recommend them, particularly to other female purchasers, as they don't patronise you. In my experience, Hi-Fi shops can sometimes be a bit 'blokey' but this wasn't my experience with Audio T at all. I was really pleased with the service from start to finish and wouldn't want to go anywhere else now.

    Mrs Chatterjee, Lancaster - 30th April 2016
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    Kind and courteous staff who know their stuff, I wouldn't hesitate to shop there again. Highly recommended.

    Mr Otley, Bristol - 27th April 2016
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    Excellent service from the team at Portsmouth. As always.

    Mr McGuigan, Havant - 26th April 2016
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    Audio T in Portsmouth have helped me change from a Meridian AV system that I also used for 2-channel stereo music to a new configuration comprising Naim components for the stereo music and a Yamaha Amplifier for the AV system. I have also upgraded my PMC speakers. Audio T have been extremely helpful and patient whilst I tried many speaker combinations. They are very knowledgeable, friendly and were very accommodating with my numerous requests. I would thoroughly recommend them to anyone in the Portsmouth, Hampshire or West Sussex area. Thanks guys!

    Mr Corner, Southampton - 25th April 2016
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    The staff at Audio T Bristol have been fantastic. First, they (it was John) helped me with auditioning a range of amps and speakers to replace my ageing set as I was resurrecting my Linn turntable. Providing impartial advice and doing up with different combinations of equipment. Secondly, while the equipment chosen was fantastic in sound, I had a rethink due to lifestyle requirements and Martin came up with an alternative I would never have considered - the Dynaudio Xeo 2's which fit my requirement perfectly and sound excellent. Very happy and very impressed with customer service. Thanks Audio T Bristol.

    Mr Farebrother, Devizes - 25th April 2016
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    Very obliging staff in showing the various options to meet our requirements and very patient when managing our demonstration session. We were kept abreast of delivery dates for our chosen items and offered a range of dates for delivery/installation. Overall, an excellent service. A friendly company to deal with.

    Mr Bird, Cardiff - 22nd April 2016
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    Catastrophic accident to my Linn LP12 cartridge, then my trusty amp develops a fault (Well it is 14 years old). A disaster then! No not really, one phone call to Audio T and the amp was on its way back to Chord and a new cartridge on its way to Portsmouth. Amp duly repaired and sounding better than ever, LP12 serviced and as good as new (in fact both sound so good that I thought I had purchased a brand new set up). Very reassuring to know that friendly expert advice is just a phone call away. So thanks to you guys for making it not only completely stress free, but a very relaxing and enjoyable experience. P.S. They even ordered us a taxi (nice touch)/

    Mr New, Isle of Wight - 21st April 2016
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    I took along my speakers and tried out the two amps and CD players that I had in mind. Spent an hour and a half in a dedicated listening room switching between the two. John at the shop was very helpful and advised in a non pushy, non salesman type way. I would certainly buy from there again in the future.

    Mr Black, Winchester - 21st April 2016
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    Borrowed the Chord 2Qute for the weekend which was very helpful. Then purchased it. Excellent service and advice. Thanks.

    Mr Meates, Newport - 21st April 2016
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    It's great to know that shops employing people with expert knowledge, that are able to help with questions still exist. Audio T has been around for many years and it's the service that propels them above online stores. They even price matched Richer Sounds.

    Mr Ashley, Barnet - 20th April 2016
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    Good advice and service. Price matched and decent products.

    Mr George, Cheltenham - 19th April 2016
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    Very helpful and the option to try different speakers was invaluable in determining what we wanted. Thanks to James for the help then and now.

    Mr Horrod, Chichester - 18th April 2016
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    I always find the staff at Audio T Brentwood extremely helpful. I have been shopping there for around 15 years now and trust their advice and recommendations.

    Mr Ray, Stock - 18th April 2016
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    No gimmicks, no pitch. Just straight forward information. Anything I've purchased here has been top quality, along with the advice I've received.

    Mr Holme. Leyland - 18th April 2016
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    As a customer seeking a quality audio system at a reasonable price I visited Alan at the Audio T branch in Chandlers Ford. Knowledgeable, helpful staff provided expert advice on a range of products meeting my requirements. Alan guided me to the right product in a relaxed and comfortable environment. Delighted with my purchase and would strongly recommend Audio T for quality service and excellent products.

    Mr Lowe, Heanor - 16th April 2016
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    Friendly helpful and knowledgeable staff. Helped me audition and select just the right product. I will definitely use Audio T again. Thanks for the cup of tea!

    Mr Hunt, Tadley - 15th April 2016

  • DenonArcamAudiolabB&WChord CompanyChord Electronics
  • CyrusDynaudioDynavectorFocalKEFLinn
  • MarantzMonitor AudioNaimPanasonicPioneerPMC
  • ProjectQuadRegaRELSonosSpendor
  • Ruark AudioYamahaAnthemAudioquestNeat AcousticsNovaFidelity

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS