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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Very helpful and friendly staff in Preston. If they say they'll phone you back, they do. Unfortunately not too common nowadays.

    Mr Pemberton, Wigan - 02nd July 2016
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    Exceptional service, absolutely no pressure and just very good advice.

    Mr Raper, Chorley - 01st July 2016
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    The team in Swansea have been great, supporting my project. I am building a full home cinema and have asked endless questions. Nic has shown really good customer care and it has always felt I was a fellow nerd and not just some punter to squeeze a sale out of. The demo room has seen considerable action and a final line up of toys agreed. A combination of B&W, Yamaha and Epson is the final design. Something I would not have gone for without the ability to test side by side. The tech know how has been spot on, occasionally proving other 'experts' to be off the mark by some margin. My piggy bank may be taking a caning but the end result will be better than I anticipated at the start of the project. See you soon chaps, stage 2 awaits....

    Mr Davies, Dyfed - 01st July 2016
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    Very helpful staff.

    Mr Smits, Portsmouth - 29th June 2016
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    The two gentlemen who dealt with me at the Cardiff store were extremely helpful and answered all of the questions I asked so that I felt confident that I was making the correct purchase.

    Mr Aubrey, Newport - 29th June 2016
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    Excellent service. Ordered online. Phone call to say my order had been received. Called as soon as the album arrived to let me know it was ready to be picked up.

    Mr Hodnett, Burgess Hill - 25th June 2016
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    Very helpful, knowledgeable and efficient.

    Dr Lennon, Ross-shire - 25th June 2016
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    An excellent personalised service from Paul and Julian in Brighton. This included an overview of the options for my new room and a site visit to install the right cabling in the right place at the time of the build. It is great to have such a knowledgeable team that are prepared to go beyond the sale of the boxed goods.

    Mr Heaney, Hailsham - 23rd June 2016
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    In the last year I've purchased a pair of PMC speakers and a REL bass speaker. Excellent demo of the PMCs. They even brought an amplifier from home, so as to match the one I would be using. When I ordered the REL, it arrived in under two days. Very satisfied.

    Mr Thorne, Bristol - 21st June 2016
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    Whole team very helpful and informative. Great products, advice and help. Would highly recommend!

    Mr Fitzgerald, Emsworth - 20th June 2016
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    Joe is a very patient man. Despite the myriads of permutations he demonstrated for me his advice was always polite and courteous, informative and relevant. I only bought upgraded cabling in the end, despite his best efforts and would have been understandable if he was a little frustrated having spent 3 hours listening to my indecisions! But he wasn't. Top drawer.

    Mr Clarke, Isle of Wight - 20th June 2016
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    Very good customer service and patient thorough advice given. The manager brought the CD player to our house and installed it.

    Mr White, St Albans - 18th June 2016
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    Audio T in Southampton is likely to be the only place I will shop for my audio visual stuff. While all the staff are excellent, I have predominantly dealt with Alan, who is knowledgeable and very helpful. Items not in stock are ordered in and are normally available within a couple of days and I always feel that I am a valued customer. Thanks very much to all the guys in Southampton branch.

    Mr Boothroyd, Winchester - 16th June 2016
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    Very helpful staff and not pushy.

    Mr Richardson, Brentwood - 16th June 2016
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    Excellent service, professionalism and responsiveness. I have been an Audio T customer for a number of years and have auditioned and purchased 3 different systems. Consistently delighted with the service and overall experience.

    Mr Kouropalatis, Cardiff - 15th June 2016
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    Audio T were helpful from start to finish. Excellent product knowledge, patient but most importantly to me, friendly. I'll be going back whenever I need something else without hesitation.

    Mr Mays, Fareham - 13th June 2016
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    Brilliant. Great Service from Audio T. Much appreciated. Will use again. Thanks.

    Mr Chapman, Bristol - 10th June 2016
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    Absolutely superb. We tried everything within our range without any quibble - needless to say we purchased the most expensive item. I am not a real enthusiast but when there is something to buy it is always Audio T Brentwood.

    Mr Moss, Kelvedon - 09th June 2016
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    Great service from Audio T. I would recommend them to friends and colleagues.

    Mr Hunter, Clifton - 06th June 2016
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    Excellent service. Product as described. Dispatched promptly and £30 cheaper than the second best price for a Yamaha YAS105 soundbar.

    Mr Sloane-Bulger, Stoke-on-Trent - 06th June 2016
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    Very good service and price.

    Mr Eyre, Haslemere - 05th June 2016
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    Excellent, helpful and friendly service. You can tell they value their customers and want them to get the best out of their system whatever that is.

    Ms Jeffers, Wigan - 04th June 2016
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    Really friendly and helpful staff who gave honest and open advice. Price was reasonable, plus they price matched a competitor.

    Mr Keenan, Bristol - 04th June 2016
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    Great service and products. Alan and team are really helpful especially to a vinyl novice like me.

    Mr Rehman, Southampton - 03rd June 2016
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    Andy was very helpful in guiding me through the options when deciding on a first Naim streamer. A Unitiqute2 was demonstrated over a morning long audition, plus a tutorial and introduction to the Naim iPad App. Once the dem was well under way, Andy showed how the more than capable little Qute’s strengths could be improved upon with the addition of a Naim power amp, this was clearly demonstrated! Very comfortable demo facilities, I never felt rushed or pressured and the coffee was a nice touch! Great help and advice in terms of the Naim app and its quirks, how to get the best out of the unit and also help for future additions and upgrades.

    Mr Hauff, Lytham St Annes - 03rd June 2016
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    As always, first class help and service from the Swindon team. Highly recommended.

    Mr Bateson, Marlborough - 30th May 2016
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    I have used Audio T over many years and have never been disappointed with quality of service, advice or price. After moving from London to Newbury this was the first time using the Reading branch and I'm pleased standards experienced in the Hampstead branch are also at Reading.

    Mr Gale, Newbury - 30th May 2016
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    Well I am just so happy with my purchase. Thank you.

    Miss Higham, West Didsbury - 29th May 2016
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    As always the staff at Audio T Swansea are friendly and knowledgeable. They offer an extremely efficient service. Thank you.

    Mr Baker, Carmarthen - 29th May 2016
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    As usual service excellent. Advice, Delivery and installation is second to none. All the staff were outstanding and I would never go anywhere else. Nick was again very helpful. All work very neat with great expertise. I would recommend this store to anyone looking to buy any audio equipment, Hefin and staff are brilliant.

    Mr Reardon, Aberdare - 27th May 2016
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    The staff at Audio T couldn't have been more helpful. I was allowed to listen to a selection of records on the player before purchasing, and when I bought it they not only demonstrated how to set it up, but also how to change the belt on the player for 33 and 45rpm. Great service.

    Mr Hewett, Salford - 27th May 2016
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    Audio T's service was fantastic from start to finish. Jon in the Oxford branch was great. Never too pushy. Very knowledgeable and gave me all the time I needed to make my decision. I wouldn't hesitate to recommend Audio T to any of my friends.

    Mr Phillips, Oxford - 27th May 2016
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    The guys serviced and sorted my Linn Sondek and it now sounds great. Great service and feedback.

    Mr Feehan, Hove - 27th May 2016
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    Great service from my first contact with Nick at Audio T in Cardiff. No pressure to buy and offered me a demo without an appointment. Ordered quickly in the shop within a day.

    Mr Rees, Merthyr Tydfil - 26th May 2016
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    Went into store not sure what we really wanted, after a chat with a very patient member of the team (John) we left with a clearer direction. A few days later ringing the store and again speaking with John, we placed the order. Which is now in use and very very good. Great advice.

    Mr Brewer, Brislington - 25th May 2016
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    Brilliant service and all very nice guys in the shop. Thanks for a great service. Would recommend.

    Mr Peters, Chorley - 25th May 2016
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    They gave me very useful advice and didn't come across as just wanting to move stock! Would (will) definitely recommend Audio T to others.

    Mr Hammick, Brighton - 25th May 2016
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    The service and time taken by the staff was really refreshing. I actually enjoyed the buying experience more than any other I can think of.

    Mr Taggerty, Fareham - 24th May 2016
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    Friendly, knowledgeable staff who kept me informed regarding the status of my order. Will be back.

    Mr MacSorley, Bristol - 20th May 2016
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    Jon at Audio T Oxford was very helpful and knowledgeable. The transaction was smooth and was helped by an attractive trade in offer for my existing cable. I couldn't have asked for more.

    Mr Byatt, Chesham - 20th May 2016
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    Excellent customer service. I have known Audio T and this shop in particular for many years. Wouldn't go anywhere else!!

    Mr Coulthard, Tewkesbury - 19th May 2016
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    Nice local showroom! I was offered a listening facility and good advice from the pleasant knowledgeable and non pushy salesman. Good discount was a bonus. Hassle free delivery and easy installation and set up. Highly recommended.

    Mr Bakewell, Billericay - 19th May 2016
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    Just wanted to drop you a line to say what a brilliant experience it was to deal and purchase from you on Saturday. James was very helpful. I'm over the moon with my Rega turntable and glad of the advice and demo of the two side by side. I'll be using you for any future upgrades and new purchases and recommending you to anyone who asks. Thanks again.

    Mr Mays, Fareham - 18th May 2016
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    Friendly staff willing to demo the units I wanted to hear and flexible on the price too!

    Mr Johnson, Benfleet - 18th May 2016
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    Great service! Friendly with great advice.

    Mr Moores, Chorley - 18th May 2016
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    Staff at the Brentwood store were as ever superb. Paul listened to my thoughts and re informed where necessary or suggested alternatives if appropriate to my requirements. Top quality service and I come away knowing that I have selected the right equipment for my needs and at very competitive prices.

    Mr Smith, Brentwood - 17th May 2016
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    Audio T great service very helpful staff, would buy from them again.

    Mr Stanford, Eastbourne - 17th May 2016
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    Rare to find an audio business so knowledgeable about ancient equipment (Boothroyd-Stuart Meridian circa 1979) as well as advising on compatible modern equipment. Friendly, efficient atmosphere in the showroom and top rate advice.

    Dr Zentar, Manchester - 16th May 2016
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    John, just to say thank you for all of your time on Saturday morning helping me with the set up the Bowers & Wilkins Z2. I'll be recommending you to anyone that asks.

    Miss Stubbs, Bristol - 13th May 2016
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    Professional, knowledgeable and friendly staff. Would highly recommend, I've used them before and will definitely use them again.

    Mr Woodfine, Cheltenham - 12th May 2016

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  • MarantzMonitor AudioNaimPanasonicPioneerPMC
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  • Ruark AudioYamahaAnthemAudioquestNeat AcousticsNovaFidelity

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS