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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Fab service. Really prompt delivery. Many thanks.

    Mr Pennycook, Bracknell - 18th January 2017
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    10 out of 10.

    Mr Stewart, Alderley Edge - 18th January 2017
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    What an excellent store. Friendly knowledgeable staff and a range of top quality products.

    Mr Hallam, Brighton - 18th January 2017
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    I've been using this Store in Headington, Oxford on and off for over 15 years - same folk throughout this time. Friendly and informed and candid. Happy to take time and explain and demonstrate. Good service as always.

    Mr Anand, Oxford - 18th January 2017
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    5* service

    Mrs Steel, Malvern - 18th January 2017
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    I received a quality service from Audio T - the speakers were packed very carefully and delivered in a very short time in a busy time around Christmas. It was an absolute pleasure and I am looking forward to buying from them again

    Mr Pomykala, London - 18th January 2017
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    I have found Alan at Chandlers Ford to be extremely accommodating while I am trying to decide what to buy.

    Mr King, Eastleigh - 17th January 2017
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    Very knowledgeable staff and definitely not 'pushy' in any way. Answered any question I could fire at them. Superb service.

    Mr Hurst, Preston - 16th January 2017
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    Superb! James at the Portsmouth shop is very patient! Nothing is too much trouble I spent many hours auditioning an amplfier then a CD player and finally the speakers. His coffee is not so good but to be fair Costa don't sell very good Hi Fi :) I would recommend Audio T and Joe and James to anyone.

    Mr Jones, Portsmouth - 16th January 2017
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    We travelled here from Wensleydale, North Yorks. It was here or Newcastle. Staff were very helpful on the phone and extremely helpful during our visit. We were not up to speed with recent developments and we weren't spending lot of money but we were not rushed and everything was clearly explained.

    Mr Howard, Wensleydale - 16th January 2017
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    The only stockist in Manchester that had the subwoofer we wanted and being impatient we wanted it same day. Very helpful over the phone and explained how the optional wireless adaptor/connector to the amp worked which persuaded us to buy it and when I collected the guys showed me how it connected. I would recommend them on service and price too.

    Mr Cullen, Heywood - 15th January 2017
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    Very good advice on the products to select, installation, commissioning and after-sales. Would definitely recommend to others. John did a great job.

    Mr Willsher, Winchester - 15th January 2017
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    Staff were generous with their time, allowed us to listen to various turntables with no time pressures during the demos. Gavin went the extra mile to bring around to my home parts from their shop model to exchange the dud part supplied with the turntable. It's a pity Rega let them down hence the four star review as it would have been good to listen to other turntables other than Rega especially when at and around the £1000 level.

    Mr Farnworth, Chorley - 14th January 2017
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    Excellent service from knowledgeable and friendly staff. Would use them again without question.

    Mr Hutchison, Tonyrefail - 13th January 2017
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    Excellent service, as always from my favourite Hi-Fi specialists.

    Mr Evans, Dursley - 13th January 2017
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    Very helpful and useful advice. Item brought from another branch to my local shop the next day for me to collect. Would definitely recommend this company.

    Mr Joyner, Waterlooville - 12th January 2017
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    Never purchased anything from Audio T before, but they came recommended by a friend. We both attended a Chord interconnect cable demo that Audio T hosted. My understanding of what could be achieved with the appropriate cables changes entirely. In 2 months, I've added mains filtering, new speaker cables - superbly demonstrated by Audio T. Now they have let me trial some Chord interconnects and I will be purchasing them. I'll have no hesitation in returning back to Audio T in the future. So far an excellent experience. Thank You Audio T.

    Mr Bateson, Southampton - 12th January 2017
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    Staff friendly and efficient. They knew the products inside out and were extremely helpful. Thank you.

    Mr Samways, Somerset - 12th January 2017
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    Same staff after over twenty years, think this says it all.

    Mrs French, Worthing - 11th January 2017
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    Brilliant. Very helpful, understanding, patient and informative. Will definitely return when necessary.

    Mr Evans, Manchester - 10th January 2017
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    Had a chat and entertained you guys with the pictures of the Jecklin Floats. Good service, shame you don't have a branch in Montauban!

    Mr Perry, Accrington - 10th January 2017
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    Excellent service from Andy and his colleagues at Swindon, demo was set up when we arrived, great tea, wide choice of movie and music to try, left to make our minds up with no pressure. Very enjoyable experience - many thanks!

    Mr Fox, West Midlands - 10th January 2017
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    Yet again excellent service from all the staff at Audio T. Great advice and help setting things up. Thanks.

    Mr Souster, Upminster - 10th January 2017
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    An excellent install.Thx.

    Mr Barnard, Brentwood - 10th January 2017
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    Excellent service and very helpful.

    Mr Lipner, Knebworth - 08th January 2017
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    Usual great and knowledgeable service from the team at Brighton.

    Mr Curtis, Surrey - 08th January 2017
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    Solid support from Audio T, no problems. Will shop there again with confidence.

    Mr Humphries, Newport - 06th January 2017
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    Nice atmosphere and professional service. I recommend highly this company.

    Mr Sudan, Switzerland - 06th January 2017
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    I have always used Audio T and bought myself a complete surround sound system set up about 9 years ago (which is still sounding fantastic now) my recent purchase was an HDMI cable upgrade which I needed to receive ultra HD and 4K TV. After my purchase I installed the new cable immediately but was still unable to get ultra HD, so I spoke to Audio T who ran through a few ideas that I could try, but nothing worked so within 30 mins they sent someone to my house to set up the system. So I am very impressed by the service and knowledge of the equipment they showed. Thank you.

    Mr Butler, Brentwood - 06th January 2017
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    Excellent service.

    Mr Fraser, Oxford - 05th January 2017
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    We spent over an hour with Andy in the shop in Preston. He was so incredibly patient with us we are both a bit technophobic!) and explained the Sonos system in great detail. Only one of the speakers was in stock and Andy went out of his way to deliver the second speaker directly to our home when it had arrived. The staff in Audio T obviously have an in depth understanding of all things related to sound systems etc and it showed. Thank you

    Mr Eaves, Fleetwood - 04th January 2017
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    Have trolled around trying to find the right product for my wife, Audio T staff were marvellous and set up the Naim so that we could hear the sound quality. They were helpful and very knowledgeable about the product. Without a doubt the best service we'd had after visiting several shops.

    Mr Desai, Cwmbran - 03rd January 2017
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    Great service and happy customer!

    Mr Nelson, Marlborough - 03rd January 2017
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    I had my old Rega turntable serviced and a new stylus added. The service was quick and affordable and I am very happy to be playing my vinyl again!

    Mr Coates, St Leonards-on-Sea - 03rd January 2017
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    Excellent service and advice from Gareth at the Cardiff branch.

    Mr Millard, Cardiff - 02nd January 2017
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    As always the help and advice offered by Audio T cannot be bettered that's why I've shopped with them and nobody else for my audio and visual equipment for over 20 years.

    Mr Williamson, Gloucester - 02nd January 2017
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    Excellent and friendly service from knowledgeable guys in Manchester store.

    Mr Holburn, Warrington - 02nd January 2017
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    I was fortunate to visit the Swindon branch and meet Stefan Rudolph, Assistant Manager. I wanted to buy a replacement system for a B&O system which I had had for 30 years. My knowledge of modern audio technology was very limited but Stefan carefully listened and questioned me about my requirements, explained all the options from amplifiers, CD decks, speakers and cables and set up various combinations for me to listen to and compare. He was excellent and made the process very easy. Finally he delivered and set up the new system in our house. Top marks to Audio T and particularly for Stefan Rudolph.

    Mr Vernon-Smith, Cirencester - 31st December 2016
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    They listened to my needs and matched them to a suitable range of products. Also, they were polite, helpful and knowledgeable.

    Mr Foyle, Thatcham - 29th December 2016
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    Excellent service delivered on time.

    Mr Wilden, Ammanford - 27th December 2016
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    As always excellent service from the crew at Cardiff.

    Mr Gibbs, Mountain Ash - 27th December 2016
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    Excellent service from staff! No pressure with sales and very fair discounts.

    Mr Trattles, Dorset - 27th December 2016
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    I recently had my Linn Sondek serviced and upgraded by Audio T in Portsmouth. In preliminary discussions I was given good impartial advice and the subsequent work was carried out with a very high degree of professionalism and attention to detail. I am very pleased with the results.

    Mr Dale, Portsmouth - 24th December 2016
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    Absolutely brilliant! I have been dealing with Julian at Audio T for decades and he is the most knowledgeable, helpful least pushy person I have ever met. I will never shop anywhere else because I trust their guidance implicitly. They never attempt to upsell, they always listen to my needs and wants and guide me accordingly.

    Mr Marden, Hailsham - 24th December 2016
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    Brentwood store great service and price.

    Mr Heard, Chelmsford - 24th December 2016
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    Great. I wasn't able to be in on the day of delivery, but thanks to the updates, I was able to get it delivered elsewhere. Brilliant!

    Mrs Booth, Cosham - 23rd December 2016
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    Friendly, competent and efficient...reasons for another visit soon. Thank you Audio T Bristol.

    Mr Bosak, Bristol - 23rd December 2016
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    I am lucky enough to have a few Cyrus streamers: 2 Streamline 2's and a Lyric 09, bought from Creative Audio in Shrewsbury, Vickers in York & Superfi in Stockport. I'm based in Stockport. They all needed firmware upgrades and I looked up the approved dealers and called the first retailer. After establishing that I hadn't bought my streamers from them they declined to do firmware updates. The reason given was that they use Macs so it wasn't possible for them to do the upgrades. That made me wonder how they support the customers who have bought from them - I thought their real reason was probably because I didn't buy from them, which I understand, but some honesty would have been appreciated. It wasn't what I expected from one of the approved dealers - after all, people move towns, and it isn't always straightforward to return a unit to the dealer it was bought from. The next dealer I called was Audio T in Manchester. The experience could not have contrasted more with the first one. They immediately invited me to bring all three to the store and were quick to volunteer that they would all be updated free of charge. I did this and they did the update, showing me a truly impressive, welcoming, friendly store providing great quality service and advice - basically what you hope for with Cyrus dealers. Mike was absolutely outstanding in his help with this. I thought such exceptional service was worth a mention. It's made me even keener on Cyrus products, and from now on I will be buying from Audio T because of their knowledge, attitude and great service.

    Mr Lowe, Stockport - 22nd December 2016
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    I received friendly, helpful and unhurried attention from Simon, and was happy to buy the product afterward. I could not ask or hope for more.

    Mr Merrick, Hyde - 22nd December 2016
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    I dealt mainly with Stefan at the Swindon branch and it was a pleasure, he is super helpful, very knowledgeable and a generally nice bloke. Look forward to shopping in the store again in the future

    Mr Hanchett, Swindon - 22nd December 2016

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Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS