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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    I often use Audio T in Swindon as my main point of contact and purchases of Hi-Fi. Andy Day is the Manager and I consider him to be a friend rather than a supplier. All the staff are very helpful and I can recommend them extremely highly!

    Mr Thomas, Chippenham - 26th August 2016
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    Fantastic service, really friendly staff and extremely helpful. I would highly recommend the Cardiff branch, fabulous bunch.

    Mrs Shaw, Camarthen - 25th August 2016
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    Service was first class. James took time and effort to bring the turntable quality to life, and to speed up the delivery process. Extremely impressed all round. As for the Rega .... Wow! Fantastic .

    Mr Gulvin, Porstmouth - 25th August 2016
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    Friendly, knowledgeable and interested. All you need from a specialist store.

    Mr Farrant, Swindon - 24th August 2016
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    Audio T were excellent from start to finish. I was dealt with by an obvious audiophile who guided me through the choices. He listened to my requirements and budget and came up with an excellent package. I tested the odd price online and found them to be right on the money (as it were) price wise. No need to shop around. Audio T recommended a company called TechTone to install everything (ceiling speakers in particular were tricky to get the wires to) and I couldn't recommend him highly enough. All in all a great service and result!

    Mr Slater, Wilmslow - 24th August 2016
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    Excellent service as usual, many thanks to Francis and Paul for their advice and help. Look forward to the next upgrade visit.

    Mr Clark, Brentwood - 23rd August 2016
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    Staff in the local retailer were brilliant and went the extra mile to help us

    Mrs Mace, London - 22nd August 2016
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    My purchase arrived in first class condition and incredibly quickly. I would recommend this company to anyone: if they can show such commitment to service for such a small purchase, it must be good! Thank you all.

    Mr Elliott, Walsall - 22nd August 2016
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    The item I wanted to audition wasn't in stock, but I was directed to an alternative product, and I have to say I am satisfied with the resulting purchase.

    Mr Mills, Cheltenham - 22nd August 2016
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    The Audio T Swansea store offered me some of the best service I have experienced from any retailer in the UK---and I don't just mean audio specialists! The shop has a wonderful "Aladdin's Cave" feel, the staff are well-mannered experts and the products on sale are carefully selected from the very best audio lineups. I purchased a Rega turntable to add into my existing set-up for some analogue listening. I ordered online and had it sent to the Swansea store. Not only was I offered a very substantial discount at that point, on the grounds that the product I was purchasing was a display model; the gentleman in Swansea rounded my extra 'e-club' discount up when I spoke to him on the phone and, when the turntable turned up (no pun intended), it wasn't a display model at all -- it was new and unboxed. The staff cheerily sold it to me anyway at the knockdown price previously agreed, chatting about new pressings of old albums worth obtaining while they did so. The only way I can think to describe my overall experience is good old-fashioned personal service that has all the hallmarks of a high-end retailer. I cannot recommend this company, or the Swansea store, highly enough. Thank you very much once again. And what happened to me and my turntable? ...I took her home to meet my mum and my dad and, well, the rest is history.

    Mr Mann, Swansea - 19th August 2016
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    Excellent, thoughtful service.

    Mr Frost, Henley-on-Thames - 17th August 2016
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    Just a quick email to thank you for your help on Saturday. I'm still blown away by how the system sounds. See you when I get enough together for PSX for the CD player.

    Mr Calaby, Barry - 17th August 2016
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    Purchase was appropriately explained and streaming services. Recommended for my music tastes, much appreciated.

    Mr Patton, Brighton - 17th August 2016
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    The staff were very helpful and took their time to put the Rega through a few vinyl tracks. If my budget was greater I would have purchased my amp and speakers there, but the deal on the Rega was outstanding.

    Mr Williams, Portsmouth - 16th August 2016
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    As always Ian, Gavin and Andy at Preston provided an excellent service. Extremely pleased. Thanks!!!!

    Mr Alston, Preston - 15th August 2016
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    I had a demo booked for new amp and speakers, and came out north of £2k lighter! I must say Hefin is fantastic. Expert knowledge, with a deep love of music. There was no pressure to buy, no pressure to hurry the demo, and he didn't even mind hearing "Dark side of the Moon" for about the millionth time! I came away with a Rega Elex-R and B&W CM6 S2's and matching stands. Worth every penny. I can't possibly imagine I would ever buy Hi-Fi from anywhere else. Superb people, superb shop. Thank you Hefin.

    Mr Smith, Ebbw Vale - 13th August 2016
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    Absolutely fantastic service! I went into the shop to spend a modest amount on new Hi-Fi equipment - £1500 for a turntable and new amp. I had done some research and tried competitors in the area, but it was the Audio T staff knowledge that really stood out. If one was unsure of an answer there was someone who definitely knew the answer. During the listening time, staff were patient and I was extremely happy with my final purchases, despite being different to my original ideas. Leaving with a fantastically matched Rega turntable and amp was great, as I had not had any experience of Rega before. I would happily recommend Audio T to anyone looking for home audio equipment.

    Mr Lyon, Manchester - 12th August 2016
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    Very helpful from the start and their recommendations were excellent. Delivery was next day, so can't ask for more than that!

    Miss Cain, Preston - 11th August 2016
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    James was first class from the moment we walked into the shop and listened to understand what I was looking for and my budget. He spent lots of time with us on 2 different occasions and was full of excellent knowledge and advice. I am extremely happy with my products and would go back to James with anything else I required for my Hi-Fi.

    Mr Sutton, Waterlooville - 10th August 2016
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    I started with a vague specification for a vinyl system along with a target budget and a couple of fixed points and let the store recommend a system to fit. The advice from the store was consistent with my own research and also the recommendation made elsewhere (I wanted to make sure I was getting fit for purpose advice!). The purchasing experience was as shopping should be - a chance to try, plenty of time given, open. I would have no reservation recommending James and the team in Portsmouth.

    Mr Turner, Reading - 09th August 2016
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    Very helpful and able to demo without an appointment.

    Mr Durnford, Swindon - 09th August 2016
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    Very helpful staff. Explained everything from start to finish and always had time to spend with me to make sure I was happy.

    Mr Webster, Weymouth - 08th August 2016
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    Great staff, so helpful and knowledgeable on products. These guys go above and beyond.

    Mr Guercio, Barry - 08th August 2016
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    As always service from Portsmouth has been first class. They are friendly and helpful people and a pleasure to do business with.

    Mr Green, Romsey - 08th August 2016
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    An extremely helpful team who could not have helped anymore.

    Mr Morgan, Newport - 08th August 2016
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    Excellent personal and detailed service given by the Cardiff branch. Extremely patient friendly and flexible with the fussiest of customers. Highly recommended.

    Mr Bennett, Cardiff - 08th August 2016
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    Nothing was too much trouble - friendly, efficient service. Lots of useful advice given which was very much appreciated. All was set up for me, time taken to do so not being a problem. Extremely satisfied. No hesitation in recommending Audio T. Many thanks to everyone at Chandler's Ford, Southampton Audio T.

    Mr Bond, Eastleigh - 08th August 2016
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    Despite having a delay in the build and delivery of my pair of P3s, I felt that I was informed and updated in a very customer focused way. The knowledge and approachability of the staff (thanks Simon) was excellent even to the point of helping to walk the kit to my car. Much appreciated.

    Mr Cressey, Manchester - 08th August 2016
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    I have purchased many different Hi-Fi components and each time I have sought advice and comparisons of options, they have always obliged without issue, as well as assisting with queries with backups and ancillary equipment.

    Mr Peach, Bognor regis - 03rd August 2016
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    The service I receive at Audio T Portsmouth is always great. Nick, Joe and James are great guys and very helpful.

    Mr Barnett, Portsmouth - 28th July 2016
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    Great reception by the staff. My wife and I had booked an extended listening session on our prospective purchases. Sound advice and comment offered and gratefully received. I'll be back for more kit once I find where the piggy bank has been hidden!

    Mr Pratt, Buckingham - 26th July 2016
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    No pressure to buy, just outstanding service from a sales team who are every bit as enthusiastic about music as the customer. Genuine care is taken to ensure that the right equipment is supplied to meet individual budgets and musical tastes.

    Mr Mclean, Brighton - 23rd July 2016
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    First time of buying here. Staff really are first class. No pressure to buy. Knowledgeable. Willing to demonstrate equipment. Competitive prices.

    Mr Hayward, Evesham - 22nd July 2016
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    Staff seem to have plenty of knowledge on the equipment they are selling, very helpful and like their music. That cannot be a bad thing for Hi-Fi.

    Mr Brown, Shoreham-by-Sea - 22nd July 2016
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    Munir, thank you for your time the other day with the new Arcam R Head amp, great service and money well spent. Will call back for the HD800s if the 650's just don't cut the mustard. Many thanks!

    Mr Blake, Burnley - 20th July 2016
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    Excellent customer service from Paul, including complex home turntable set up. Up to date professional approach with clear and detailed technical knowledge of the product evident throughout.

    Mr Field, Braintree - 20th July 2016
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    Excellent service from Hefin and the team at Cardiff as usual.

    Mr Allan, Cardiff - 18th July 2016
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    Very helpful staff - they had the speakers up and running on my arrival, and had a varied choice for me to listen to. I went up the price range when I finally decided to purchase and at no time felt under any pressure. Easy going and relaxed atmosphere. When I change CD players I think I'll be heading in their direction.

    Mr Holt, Wakefield - 17th July 2016
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    First class service from friendly very knowledgeable staff, not my first time and not the last....best Hi-Fi shop in Manchester!

    Mr Ikin, Bury - 15th July 2016
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    Thanks for your recent help. I've now purchased a Naim NAP200 which was in Oxford and is being moved up to Preston where I'll be able to collect it in person. Special thanks to Gavin Brooks at Preston, who made everything extremely straight forward.

    Mr Brewster, Washington - 13th July 2016
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    Great service, helped a great deal in letting us listen to the new speakers and even listen to our old speakers in comparison. Would always recommend trying this shop before going anywhere else.

    Mr Clarke, Southampton - 13th July 2016
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    Excellent service, great guys and of course the Naim NAC 82 does what it say on the tin. System sounding fantastic, now what to upgrade next?

    Mr Quintus, Redditch - 12th July 2016
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    Dave the Manager was brilliant setting up a demonstration, helping me choose a pre-amp and setting the deck up at my home. I cannot rate this service level high enough, absolutely mega. Not sure why people buy Hi-Fi at any other store in the Manchester area.

    Dr Kelly, Sale - 12th July 2016
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    Auditioned an amplifier and two pairs of speakers through my DAC and favourite tracks on my tablet. Enabled me to come to an informed decision before deciding on purchase.

    Mr Nurton, Cardiff - 12th July 2016
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    Extremely helpful and very knowledgeable!!

    Mr Duce, Heywood - 11th July 2016
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    Good communication with this company regarding delivery, very satisfied with the transaction and would buy again from them.

    Mr Syddall, Cltheroe - 11th July 2016
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    I have always shopped here and trusted their views. They are very knowledgeable about most of their products. Pricing is also very competitive. Will continue to buy from this store.

    Mrs Winterborn, Pontypool - 09th July 2016
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    Good service from knowledgeable staff as I have come to expect.

    Mr Lea, Abingdon - 07th July 2016
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    Amazing service from the team at the Southampton branch! Would definitely recommend and will use again. Really happy with my new Rega turntable, amp and B&W speakers!

    Mr Barrett, Southampton - 05th July 2016
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    Absolutely fantastic service from Paul and the team. As a newbie they guided me through the minefield and I have been left with a system that has exceeded my expectations and slightly under my target cost. Guys a big thank you and I look forward to catching up sometime in the near future.

    Mr Sirrell, Barking - 05th July 2016

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Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS