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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    No pressure to buy, just outstanding service from a sales team who are every bit as enthusiastic about music as the customer. Genuine care is taken to ensure that the right equipment is supplied to meet individual budgets and musical tastes.

    Mr Mclean, Brighton - 23rd July 2016
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    First time of buying here. Staff really are first class. No pressure to buy. Knowledgeable. Willing to demonstrate equipment. Competitive prices.

    Mr Hayward, Evesham - 22nd July 2016
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    Staff seem to have plenty of knowledge on the equipment they are selling, very helpful and like their music. That cannot be a bad thing for Hi-Fi.

    Mr Brown, Shoreham-by-Sea - 22nd July 2016
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    Munir, thank you for your time the other day with the new Arcam R Head amp, great service and money well spent. Will call back for the HD800s if the 650's just don't cut the mustard. Many thanks!

    Mr Blake, Burnley - 20th July 2016
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    Excellent customer service from Paul, including complex home turntable set up. Up to date professional approach with clear and detailed technical knowledge of the product evident throughout.

    Mr Field, Braintree - 20th July 2016
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    Excellent service from Hefin and the team at Cardiff as usual.

    Mr Allan, Cardiff - 18th July 2016
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    Very helpful staff - they had the speakers up and running on my arrival, and had a varied choice for me to listen to. I went up the price range when I finally decided to purchase and at no time felt under any pressure. Easy going and relaxed atmosphere. When I change CD players I think I'll be heading in their direction.

    Mr Holt, Wakefield - 17th July 2016
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    First class service from friendly very knowledgeable staff, not my first time and not the last....best Hi-Fi shop in Manchester!

    Mr Ikin, Bury - 15th July 2016
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    Thanks for your recent help. I've now purchased a Naim NAP200 which was in Oxford and is being moved up to Preston where I'll be able to collect it in person. Special thanks to Gavin Brooks at Preston, who made everything extremely straight forward.

    Mr Brewster, Washington - 13th July 2016
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    Great service, helped a great deal in letting us listen to the new speakers and even listen to our old speakers in comparison. Would always recommend trying this shop before going anywhere else.

    Mr Clarke, Southampton - 13th July 2016
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    Excellent service, great guys and of course the Naim NAC 82 does what it say on the tin. System sounding fantastic, now what to upgrade next?

    Mr Quintus, Redditch - 12th July 2016
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    Dave the Manager was brilliant setting up a demonstration, helping me choose a pre-amp and setting the deck up at my home. I cannot rate this service level high enough, absolutely mega. Not sure why people buy Hi-Fi at any other store in the Manchester area.

    Dr Kelly, Sale - 12th July 2016
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    Auditioned an amplifier and two pairs of speakers through my DAC and favourite tracks on my tablet. Enabled me to come to an informed decision before deciding on purchase.

    Mr Nurton, Cardiff - 12th July 2016
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    Extremely helpful and very knowledgeable!!

    Mr Duce, Heywood - 11th July 2016
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    Good communication with this company regarding delivery, very satisfied with the transaction and would buy again from them.

    Mr Syddall, Cltheroe - 11th July 2016
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    I have always shopped here and trusted their views. They are very knowledgeable about most of their products. Pricing is also very competitive. Will continue to buy from this store.

    Mrs Winterborn, Pontypool - 09th July 2016
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    Good service from knowledgeable staff as I have come to expect.

    Mr Lea, Abingdon - 07th July 2016
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    Amazing service from the team at the Southampton branch! Would definitely recommend and will use again. Really happy with my new Rega turntable, amp and B&W speakers!

    Mr Barrett, Southampton - 05th July 2016
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    Absolutely fantastic service from Paul and the team. As a newbie they guided me through the minefield and I have been left with a system that has exceeded my expectations and slightly under my target cost. Guys a big thank you and I look forward to catching up sometime in the near future.

    Mr Sirrell, Barking - 05th July 2016
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    Very helpful staff and gave good advice.

    Mrs Johnstone, Huntingdon - 02nd July 2016
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    Very helpful and friendly staff in Preston. If they say they'll phone you back, they do. Unfortunately not too common nowadays.

    Mr Pemberton, Wigan - 02nd July 2016
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    Exceptional service, absolutely no pressure and just very good advice.

    Mr Raper, Chorley - 01st July 2016
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    The team in Swansea have been great, supporting my project. I am building a full home cinema and have asked endless questions. Nic has shown really good customer care and it has always felt I was a fellow nerd and not just some punter to squeeze a sale out of. The demo room has seen considerable action and a final line up of toys agreed. A combination of B&W, Yamaha and Epson is the final design. Something I would not have gone for without the ability to test side by side. The tech know how has been spot on, occasionally proving other 'experts' to be off the mark by some margin. My piggy bank may be taking a caning but the end result will be better than I anticipated at the start of the project. See you soon chaps, stage 2 awaits....

    Mr Davies, Dyfed - 01st July 2016
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    Very helpful staff.

    Mr Smits, Portsmouth - 29th June 2016
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    The two gentlemen who dealt with me at the Cardiff store were extremely helpful and answered all of the questions I asked so that I felt confident that I was making the correct purchase.

    Mr Aubrey, Newport - 29th June 2016
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    Excellent service. Ordered online. Phone call to say my order had been received. Called as soon as the album arrived to let me know it was ready to be picked up.

    Mr Hodnett, Burgess Hill - 25th June 2016
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    Very helpful, knowledgeable and efficient.

    Dr Lennon, Ross-shire - 25th June 2016
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    An excellent personalised service from Paul and Julian in Brighton. This included an overview of the options for my new room and a site visit to install the right cabling in the right place at the time of the build. It is great to have such a knowledgeable team that are prepared to go beyond the sale of the boxed goods.

    Mr Heaney, Hailsham - 23rd June 2016
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    In the last year I've purchased a pair of PMC speakers and a REL bass speaker. Excellent demo of the PMCs. They even brought an amplifier from home, so as to match the one I would be using. When I ordered the REL, it arrived in under two days. Very satisfied.

    Mr Thorne, Bristol - 21st June 2016
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    Whole team very helpful and informative. Great products, advice and help. Would highly recommend!

    Mr Fitzgerald, Emsworth - 20th June 2016
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    Joe is a very patient man. Despite the myriads of permutations he demonstrated for me his advice was always polite and courteous, informative and relevant. I only bought upgraded cabling in the end, despite his best efforts and would have been understandable if he was a little frustrated having spent 3 hours listening to my indecisions! But he wasn't. Top drawer.

    Mr Clarke, Isle of Wight - 20th June 2016
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    Very good customer service and patient thorough advice given. The manager brought the CD player to our house and installed it.

    Mr White, St Albans - 18th June 2016
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    Audio T in Southampton is likely to be the only place I will shop for my audio visual stuff. While all the staff are excellent, I have predominantly dealt with Alan, who is knowledgeable and very helpful. Items not in stock are ordered in and are normally available within a couple of days and I always feel that I am a valued customer. Thanks very much to all the guys in Southampton branch.

    Mr Boothroyd, Winchester - 16th June 2016
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    Very helpful staff and not pushy.

    Mr Richardson, Brentwood - 16th June 2016
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    Excellent service, professionalism and responsiveness. I have been an Audio T customer for a number of years and have auditioned and purchased 3 different systems. Consistently delighted with the service and overall experience.

    Mr Kouropalatis, Cardiff - 15th June 2016
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    Audio T were helpful from start to finish. Excellent product knowledge, patient but most importantly to me, friendly. I'll be going back whenever I need something else without hesitation.

    Mr Mays, Fareham - 13th June 2016
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    Brilliant. Great Service from Audio T. Much appreciated. Will use again. Thanks.

    Mr Chapman, Bristol - 10th June 2016
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    Absolutely superb. We tried everything within our range without any quibble - needless to say we purchased the most expensive item. I am not a real enthusiast but when there is something to buy it is always Audio T Brentwood.

    Mr Moss, Kelvedon - 09th June 2016
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    Great service from Audio T. I would recommend them to friends and colleagues.

    Mr Hunter, Clifton - 06th June 2016
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    Excellent service. Product as described. Dispatched promptly and £30 cheaper than the second best price for a Yamaha YAS105 soundbar.

    Mr Sloane-Bulger, Stoke-on-Trent - 06th June 2016
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    Very good service and price.

    Mr Eyre, Haslemere - 05th June 2016
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    Excellent, helpful and friendly service. You can tell they value their customers and want them to get the best out of their system whatever that is.

    Ms Jeffers, Wigan - 04th June 2016
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    Really friendly and helpful staff who gave honest and open advice. Price was reasonable, plus they price matched a competitor.

    Mr Keenan, Bristol - 04th June 2016
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    Great service and products. Alan and team are really helpful especially to a vinyl novice like me.

    Mr Rehman, Southampton - 03rd June 2016
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    Andy was very helpful in guiding me through the options when deciding on a first Naim streamer. A Unitiqute2 was demonstrated over a morning long audition, plus a tutorial and introduction to the Naim iPad App. Once the dem was well under way, Andy showed how the more than capable little Qute’s strengths could be improved upon with the addition of a Naim power amp, this was clearly demonstrated! Very comfortable demo facilities, I never felt rushed or pressured and the coffee was a nice touch! Great help and advice in terms of the Naim app and its quirks, how to get the best out of the unit and also help for future additions and upgrades.

    Mr Hauff, Lytham St Annes - 03rd June 2016
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    As always, first class help and service from the Swindon team. Highly recommended.

    Mr Bateson, Marlborough - 30th May 2016
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    I have used Audio T over many years and have never been disappointed with quality of service, advice or price. After moving from London to Newbury this was the first time using the Reading branch and I'm pleased standards experienced in the Hampstead branch are also at Reading.

    Mr Gale, Newbury - 30th May 2016
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    Well I am just so happy with my purchase. Thank you.

    Miss Higham, West Didsbury - 29th May 2016
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    As always the staff at Audio T Swansea are friendly and knowledgeable. They offer an extremely efficient service. Thank you.

    Mr Baker, Carmarthen - 29th May 2016
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    As usual service excellent. Advice, Delivery and installation is second to none. All the staff were outstanding and I would never go anywhere else. Nick was again very helpful. All work very neat with great expertise. I would recommend this store to anyone looking to buy any audio equipment, Hefin and staff are brilliant.

    Mr Reardon, Aberdare - 27th May 2016

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  • CyrusDynaudioDynavectorFocalKEFLinn
  • MarantzMonitor AudioNaimPanasonicPioneerPMC
  • ProjectQuadRegaRELSonosSpendor
  • Ruark AudioYamahaAnthemAudioquestNeat AcousticsNovaFidelity

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS