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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    As always the staff were very knowledgeable and helpful.

    Mr Ellis, Cardiff - 10th February 2016
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    Have previously dealt with this branch, and service as always is very good. Helpful without being pushy. I had a problem with the first supplied unit, but their service in putting the problem right was first rate and I would have no hesitation in going back to them for my next purchase.

    Mr Leyman, Bicester - 09th February 2016
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    Julian is very knowledgeable especially about the top of the market.

    Mr Neilson, Brighton - 09th February 2016
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    Superb levels of customer service and expert advice. I have no hesitation in recommending the Audio T Preston branch as a top drawer Hi-Fi retailer.

    Mr Phillips, Preston - 08th February 2016
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    Great service, great price, great availability. I could not have asked for a better shopping experience.

    Mr Wilkinson, Portsmouth - 08th February 2016
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    Excellent service!

    Mr Ellis, Leigh-On-Sea - 08th February 2016
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    Great shop, friendly, knowledgeable staff. Good price.

    Mr Eskins, Oldham - 07th February 2016
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    Good service, the product purchased was off the shelf. Very helpful staff who helped me deal with an issue on another system which was not purchased from Audio T.

    Mr Thomas, Stroud - 07th February 2016
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    Very good service.

    Mr Parker, Bristol - 07th February 2016
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    First class service, comfortable and relaxed auditioning room and good selection of music for demo purposes. Would recommend.

    Mr Virtue, Bristol - 07th February 2016
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    Really good service. Sorted out me a Sonos, which has been brilliant!

    Mr Saville, Bristol - 04th February 2016
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    We bought 4 Sonos speakers and a soundbar as well as the TV and the service was outstanding. They drove us home as they delivered our goods! Straight, honest, knowledgeable. It's a breath of fresh air to find people who know what they are talking about.

    Mr Jinks, Oxford - 02nd February 2016
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    Arrived quickly and well packaged.

    Mr Sandler, London - 02nd February 2016
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    The service was second to none. Having used other dealers in Southampton over the years, what I got here was something that stood out. To allow me to take a couple of amps to home demo as I couldn't decide in store was a defining gesture. Many thanks Alan and John I'll be seeing you guys again.

    Mr Willoughby, Southampton - 02nd February 2016
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    Excellent!

    Mr Gibson. Hyde - 01st February 2016
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    I purchased an Arcam Music Boost from Audio T only to find it wasn't compatible with my iPhone 6s. I returned it for a no quibble refund. Excellent service from a great dealer.

    Mr Howe, Bristol - 01st February 2016
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    I purchased a Pioneer XDP-100R from Audio T Bristol, after visiting for a demo. They were the only reasonably local stockist with the ability to demo the player. The staff were knowledgeable and helpful, as always. I was made to feel welcome. After the demo I purchased the unit, upon which I was informed there was a sale, and £50 would be knocked off the price - an unexpected bonus. Unfortunately a few days later (with minimal use) the unit I purchased developed a fault. After contacting Audio T, they arranged for a replacement themselves, rather than directing me to Pioneer (to claim under warranty). The replacement was posted out to me at no cost. I couldn't be happier with their service and hope to purchase from them again.

    Mr Wilkins, Highbridge - 31st January 2016
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    Top team at Audio T Manchester. Called into shop with my wife a couple of weeks before Christmas just to have l look at a Rega RP3 turntable, with the intention of possibly purchasing one in the New Year. I spoke with Munir who was very helpful and gave me much information about the product. He convinced me that it was the turntable for me. I told him that I would call into the shop in the new year to purchase the product. He obviously struck a chord with my wife because out of the blue she said she would buy it for me for Christmas. They didn't have the deck colour that I wanted so Munir telephoned Rega and ordered one for me telling them I wanted it before Christmas. Four days later I got a call from Munir stating that the turntable had arrived. I told him I would pick it up the next day and he said it would be set up for me ready to play. The next day I arrived at the shop and spoke with David and Munir. David had set the turntable up for me so that I had no messing about to do when

    Mr Brady, Bolton - 27th January 2016
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    I have been a customer over many years and never fail to get good knowledgeable service. No pressure selling and happy to encourage that equipment is taken home for trial.

    Mr Buckle, Enfield - 26th January 2016
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    I have purchased a Monitor Audio RSW12 sub in 2010 which is still going strong to this day! Customer service was excellent then and then bought my B&Ws in Reading in 2015. I had good service in regards to demo and customer service. No pushy tactics, wasn't hurried so will definitely visit the shop again. Thank you Marc.

    Mr Kushamba, High Wycombe - 26th January 2016
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    Excellent service as usual. Staff listen to what you require and offer great advice. I always recommend them to friends and family.

    Mr Crane, Waterlooville - 26th January 2016
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    We were very impressed with Audio T, both Mike and Munir have been really helpful and given us lots of advice. We bought a Rega turntable and we also had an Arcam amp repaired, and each time the service has been great. We are very pleased with our purchase.

    Miss Davies, Manchester - 26th January 2016
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    The chaps at Audio T Bristol were most accommodating and professional. Great job and thanks for convincing me to spend the extra to buy the RP10!!

    Mr Bernard, Keynsham - 26th January 2016
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    Personal to the home.

    Mr Dunlop, Eastleigh - 25th January 2016
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    Friendly helpful and knowledgeable staff, good surroundings and sales not too pushy. Will continue using Audio T's services and goods as the need arises. Many thanks.

    Mr Blackwell, Portsmouth - 25th January 2016
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    Totally excellent. Alan took time out to test an old but good MC cartridge for me and identify a new turntable at a less than ruinous price to get it back into service. Champions of real music deserve our support.

    Mr Haswell, Andover - 21st January 2016
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    Always had no problems when auditioning or buying from this company. Always friendly keeping me up to date with new releases etc.

    Mr Bradley, Eastleigh - 21st January 2016
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    John Devshi was really patient and very accommodating in demonstrating and explaining everything. His "personal touch" clinched the sale. Will definitely make Audio T my first choice for my other Hi-Fi requirements in the future.

    Mr Harris, Knebworth - 21st January 2016
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    Very helpful with demos and cable loans over a period of some months to refine my system during progressive upgrades. I have now used Audio T Cardiff over a 6 year period.

    Mr Gladstone, Powys - 21st January 2016
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    Good to find someone with the time, patience and experience to listen to all my questions and demonstrate what the Sonos can do. My questions were more about storage and connectivity than the sound system itself - that bit took care of itself. Thanks.

    Mr Lewis, Cardiff - 21st January 2016
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    The usual very good service from the Brighton store. Thanks.

    Mr Skelton, Hove - 21st January 2016
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    Very happy with Audio T, friendly and efficient service.

    Mr Cull, Brighton - 21st January 2016
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    I visited the Swindon shop as Andy had previously sold me a Panasonic TV and was very helpful. Philip displayed the perfect combination of friendliness and product knowledge, without being pushy and I had no hesitation in buying the speakers, particularly after an in-house demonstration and at a competitive price too! Many thanks.

    Mr Wilson, Swindon - 20th January 2016
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    Possibly my best experience. I was amazed at the service provided which put a smile on my face for the rest of the day!

    Mr Leonard, Fordingbridge - 20th January 2016
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    Top class service from Audio T Bristol!

    Mr Whalen, Bristol - 20th January 2016
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    Excellent support and advice as ever. Thank you.

    Mr Rhodes, Reading - 19th January 2016
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    Excellent service from the team in Swindon. Thanks.

    Mr Irvine, Oswestry - 19th January 2016
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    Excellent service.

    Mr Cork, Doncaster - 19th January 2016
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    Great service from the moment I walked into the shop! Would definitely go back.

    Mr Allen, Penarth - 19th January 2016
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    Very helpful and experienced. Nice welcoming atmosphere. Didn't detect any audiophile snobbery which would have put me right off!

    Mr Hogg, Bristol - 19th January 2016
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    Staff at the Cheltenham shop were very friendly, informative and helpful - good service.

    Mr Smith, Tewkesbury - 18th January 2016
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    Superb service as always! I would not use any other Hi-Fi dealer! Alan and John are fantastic!

    Mr Bushell, Eastleigh - 18th January 2016
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    First class service at the Portsmouth shop. Would highly recommend.

    Mr Trewick, Southampton - 18th January 2016
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    Efficient and friendly service. Would use again.

    Mr Burgin, Malvern - 18th January 2016
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    Very helpful in the Bristol shop. They put a lot of effort into helping you find the right product.

    Mr Staples, Weston-Super-Mare - 18th January 2016
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    We knew nothing about this system it when we walked into the shop and only had a hazy idea about what we really wanted. James was very patient and took his time to explain the pros and cons of the different systems available. Although there were a few demonstration gremlins, we were able to clearly see and hear how good the Naim system is and decided that it was time to move to a music streaming system rather than just another CD player. The transaction process was very smooth. It was good to be able to discuss our requirements with a product expert, something which is not always possible with the larger electrical stores. A good purchasing experience, highly recommended.

    Mr Roast, Lee-on-the-Solent - 17th January 2016
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    The following comments apply to Audio T, Brighton, formerly Jefferies Hi-Fi. I have been using them for longer than I care to remember. The staff, Julian, John and Paul; I remember them when they were but callow youths; are always helpful, always after my money of course, but isn't that their raison d'etre? They have always served me well, hence my many, many visits. Audio T are obviously a chain with favoured products but they also appear to allow each individual store a certain autonomy. To me this is of major importance, paramount indeed, otherwise they will just become just another 'high street retailer' and that cannot be good.

    Mr Kingsley, Haywards Heath - 17th January 2016
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    Very good service very impressed by the manager Hefin and would buy from this shop again.

    Mr McKenna-Britton, Redditch - 14th January 2016
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    I like Martin and Stefan at Audio T Bristol and enjoy my visits there. Sometimes I even buy stuff from them. Martin is 'grounded' in his approach, which inspires confidence and trust.

    Mr Haynes, Bristol - 14th January 2016
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    Brilliant customer service. Fixed my Pro-ject Xpression turntable in really quick time. (about one and a half hours). Picked the turntable up the same day as I took it in....and a new stylus was fitted too. Very friendly staff. Amazing all round!

    Mr Bramley, Swinton - 14th January 2016

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  • MarantzMonitor AudioNaimPanasonicPioneerPMC
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Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS