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Testimonials

Below are testimonials from our customers nationwide on the service they have received, both instore and online:

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    Very knowledgeable and honest staff. I'm very glad they encouraged me to try the Rega turntable. Everything they said it about it was true.

    Mr Brown, Broadway - 23rd September 2016
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    Arranged a demo with these guys for a Sonos surround system (Playbar and Sub). Also checked out Sonos Play 1 & 3 to act as rears. Very very helpful, friendly and informative. No pressure to buy (albeit I did) and highly competitive on price with a willingness to price match without quibbling. I didn't buy the rears at the time but will be going back to them when I am ready to extend my system. Well done guys, keep up the great work.

    Mr Clegg, Manchester - 22nd September 2016
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    I have bought all my Hi-Fi equipment from the Brentwood branch for the last few years. What I like about the shop and staff is that they enable you to audition and compare equipment in a relaxed and unpressured way, and are prepared to set equipment up so that it is similar to your home setup. When I auditioned the Cyrus CDi, Paul also suggested a couple of other CD players to compare it with. When I had decided on the CDi, Paul also allowed me to borrow it for a home evaluation to ensure that it also sounded as good in that environment. All in all an excellent service, and I would happily recommend the shop to anyone and will continue to use it in the future!

    Mr Davenport, Fyfield - 21st September 2016
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    Excellent service and guidance. I always purchase from Audio T Brentwood. Good job Francis for your help, top man.

    Mr Siddique, Ilford - 20th September 2016
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    Yet again Brighton Audio T have indulged my Hi-Fi habit and supplied me with a pair of Spendor A6Rs. The whole transaction took about a week and the upgrade (from Spendor A5s) is remarkable. My thanks to Julian, Paul and John. I am already planning my next upgrade!

    Mr Lewney, Shoreham - 20th September 2016
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    Thanks for such excellent service and all done in a friendly manner.

    Mr Batchelor, Billericay - 19th September 2016
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    Just a quick note regarding my recent purchase of the Arcam AVR850 and UDP411. I've finally got everything set up and calibrated, and I have to say the result is absolutely stunning and has exceeded my expectations. The difference compared to my old Pioneer receiver is huge and I'm thoroughly enjoying the new equipment. A big investment but I'm delighted. I wanted to thank you again for setting up the demo and taking so much time to make the experience as useful and pleasant as possible.

    Mr McWilliam, Lechlade - 16th September 2016
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    Quick and efficient service as always.

    Mr Clarke, Portsmouth - 15th September 2016
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    Fantastic service, really appreciate it.

    Mr Dootson, Bolton - 15th September 2016
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    Great shop, very knowledgeable and helpful staff.

    Mr Skinner, Hove - 09th September 2016
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    Alan and John of Audio T, Southampton made the whole selection and purchasing experience a genuine pleasure. From their welcome after a gap of so many years, through hours of debate, equipment loans, auditions. So knowledgeable and helpful. I really can't praise them enough. Thanks.

    Mr Medley, Lee-On-The-Solent - 09th September 2016
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    Good service and advice.

    Mr Hunt, Tewkesbury - 09th September 2016
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    New Ortofon Cadenza Black cartridge with new Nick Cave album . A complete joy!! Stunning!!! As ever, you go about your work with courtesy, quality and efficiency. Thank you as ever for your guidance and quality of work. Let's talk speakers next!

    Mr Palmer, Abingdon - 08th September 2016
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    The staff are very friendly have great product knowledge and the shop is stacked with excellent Hi-Fi!!!

    Mrs Cockburn, Gosport - 07th September 2016
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    I would give them 6 stars!! The service and knowledge was impeccable. I must say that Paul certainly knew his stuff and if he didn't, he found out for you. Paul also set up my network player and speakers and demonstrated everything I needed to know. I would highly recommend Audio T for high end equipment and great service and I know they are just a telephone call away if I had any problems. I definitely will be going back when I start looking at cinema surround sound. Cheers Paul and team.

    Mr Sawyer, Hornchurch - 06th September 2016
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    Very many thanks for all your help today – we couldn’t have wished for better. To say I’m pleased with the Rega / Q Acoustics system is a massive understatement. If this is going to bed-in and ultimately sound even better - well I’m speechless! Thanks for making our day a very special one (and for the excellent lunch tip too!).

    Mr Hobbs, Droitwich - 06th September 2016
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    Good advice and service, well recommended.

    Mr Shaw, Swindon - 05th September 2016
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    An excellent service from friendly, knowledgeable staff. That's why I have been using this shop for the last thirty years.

    Mr Taylor, Waterlooville - 05th September 2016
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    The staff at the Bristol store were helpful and professional. I already knew what I wanted and they had one in stock. They even carried it out to the car for me as it was quite bulky and heavy.

    Mr Wade, Kidderminster - 05th September 2016
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    Having purchased a number of Hi-Fi sets over the years this was the first time that I was offered an in store demonstration. Audio T made me feel like a very valued customer.

    Mr Mickleburgh, Enfield - 05th September 2016
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    Good service from Audio T Manchester. I am very happy with the service. Thanks.

    Ms Trinity, Chesterfield - 05th September 2016
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    Excellent knowledgeable friendly staff, and competitive prices!

    Mr Parkinson, Hove - 05th September 2016
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    Fantastic service, great prices and excellent recommendations on new music to explore. Many thanks to Paul and the team at Audio T Brentwood for a relaxing and thoroughly enjoyable upgrade experience and expert insight.

    Mr Fletcher, Billericay - 04th September 2016
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    I purchased from the Cardiff branch in person and have found the stock, service and advice to be excellent.

    Mr Wheeler, Cowbridge - 30th August 2016
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    A fantastic experience! Knowledgeable, helpful and accommodating. I went with a shopping list of various components for a brand new set-up. Talking through what I wanted from the set-up, including the physical environment, my tastes and budget, I was treated to several demos of varying combinations. This meant when I got it all home I got exactly what I wanted out of my listening experience. Prices were very competitive compared to internet stockists but a process I couldn't have gone through without the interaction and physical demos in store. Pay these guys a visit and enjoy the experience.

    Mr Arden, Salisbury - 29th August 2016
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    Perfect retail experience. Friendly, expert knowledge of the staff, unhurried audition and no pressure to buy. I was allowed to make my own decisions, with little guidance, rather than "Buy this! Buy this! It's my favourite thing this week..." or worse still "Buy this, because I make a fortune in commission". Seen it happen too many times. Frankly, I can't imagine I'll ever go anywhere else again for Hi-Fi equipment.

    Mr Smith, Ebbw Vale - 29th August 2016
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    Very good service. Reasonable prices.

    Mr Brothers, Clevedon - 29th August 2016
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    The turntable is sounding awesome! Thanks so much for your help yesterday, especially sharing the secret of the anti-static. I will see you soon with my Uniti-1 for upgrade.

    Mr Patton, Swindon - 28th August 2016
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    Excellent advice and support. No hard sales pitch so much so staff were perfectly happy to recommend cheaper products that were more suitable for our home. Result: we have fantastic new music system. Thank you.

    Mrs Swallow, Brentwood - 28th August 2016
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    I often use Audio T in Swindon as my main point of contact and purchases of Hi-Fi. Andy Day is the Manager and I consider him to be a friend rather than a supplier. All the staff are very helpful and I can recommend them extremely highly!

    Mr Thomas, Chippenham - 26th August 2016
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    Fantastic service, really friendly staff and extremely helpful. I would highly recommend the Cardiff branch, fabulous bunch.

    Mrs Shaw, Camarthen - 25th August 2016
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    Service was first class. James took time and effort to bring the turntable quality to life, and to speed up the delivery process. Extremely impressed all round. As for the Rega .... Wow! Fantastic .

    Mr Gulvin, Porstmouth - 25th August 2016
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    Friendly, knowledgeable and interested. All you need from a specialist store.

    Mr Farrant, Swindon - 24th August 2016
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    Audio T were excellent from start to finish. I was dealt with by an obvious audiophile who guided me through the choices. He listened to my requirements and budget and came up with an excellent package. I tested the odd price online and found them to be right on the money (as it were) price wise. No need to shop around. Audio T recommended a company called TechTone to install everything (ceiling speakers in particular were tricky to get the wires to) and I couldn't recommend him highly enough. All in all a great service and result!

    Mr Slater, Wilmslow - 24th August 2016
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    Excellent service as usual, many thanks to Francis and Paul for their advice and help. Look forward to the next upgrade visit.

    Mr Clark, Brentwood - 23rd August 2016
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    Staff in the local retailer were brilliant and went the extra mile to help us

    Mrs Mace, London - 22nd August 2016
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    My purchase arrived in first class condition and incredibly quickly. I would recommend this company to anyone: if they can show such commitment to service for such a small purchase, it must be good! Thank you all.

    Mr Elliott, Walsall - 22nd August 2016
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    The item I wanted to audition wasn't in stock, but I was directed to an alternative product, and I have to say I am satisfied with the resulting purchase.

    Mr Mills, Cheltenham - 22nd August 2016
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    The Audio T Swansea store offered me some of the best service I have experienced from any retailer in the UK---and I don't just mean audio specialists! The shop has a wonderful "Aladdin's Cave" feel, the staff are well-mannered experts and the products on sale are carefully selected from the very best audio lineups. I purchased a Rega turntable to add into my existing set-up for some analogue listening. I ordered online and had it sent to the Swansea store. Not only was I offered a very substantial discount at that point, on the grounds that the product I was purchasing was a display model; the gentleman in Swansea rounded my extra 'e-club' discount up when I spoke to him on the phone and, when the turntable turned up (no pun intended), it wasn't a display model at all -- it was new and unboxed. The staff cheerily sold it to me anyway at the knockdown price previously agreed, chatting about new pressings of old albums worth obtaining while they did so. The only way I can think to describe my overall experience is good old-fashioned personal service that has all the hallmarks of a high-end retailer. I cannot recommend this company, or the Swansea store, highly enough. Thank you very much once again. And what happened to me and my turntable? ...I took her home to meet my mum and my dad and, well, the rest is history.

    Mr Mann, Swansea - 19th August 2016
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    Excellent, thoughtful service.

    Mr Frost, Henley-on-Thames - 17th August 2016
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    Just a quick email to thank you for your help on Saturday. I'm still blown away by how the system sounds. See you when I get enough together for PSX for the CD player.

    Mr Calaby, Barry - 17th August 2016
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    Purchase was appropriately explained and streaming services. Recommended for my music tastes, much appreciated.

    Mr Patton, Brighton - 17th August 2016
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    The staff were very helpful and took their time to put the Rega through a few vinyl tracks. If my budget was greater I would have purchased my amp and speakers there, but the deal on the Rega was outstanding.

    Mr Williams, Portsmouth - 16th August 2016
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    As always Ian, Gavin and Andy at Preston provided an excellent service. Extremely pleased. Thanks!!!!

    Mr Alston, Preston - 15th August 2016
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    I had a demo booked for new amp and speakers, and came out north of £2k lighter! I must say Hefin is fantastic. Expert knowledge, with a deep love of music. There was no pressure to buy, no pressure to hurry the demo, and he didn't even mind hearing "Dark side of the Moon" for about the millionth time! I came away with a Rega Elex-R and B&W CM6 S2's and matching stands. Worth every penny. I can't possibly imagine I would ever buy Hi-Fi from anywhere else. Superb people, superb shop. Thank you Hefin.

    Mr Smith, Ebbw Vale - 13th August 2016
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    Absolutely fantastic service! I went into the shop to spend a modest amount on new Hi-Fi equipment - £1500 for a turntable and new amp. I had done some research and tried competitors in the area, but it was the Audio T staff knowledge that really stood out. If one was unsure of an answer there was someone who definitely knew the answer. During the listening time, staff were patient and I was extremely happy with my final purchases, despite being different to my original ideas. Leaving with a fantastically matched Rega turntable and amp was great, as I had not had any experience of Rega before. I would happily recommend Audio T to anyone looking for home audio equipment.

    Mr Lyon, Manchester - 12th August 2016
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    Very helpful from the start and their recommendations were excellent. Delivery was next day, so can't ask for more than that!

    Miss Cain, Preston - 11th August 2016
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    James was first class from the moment we walked into the shop and listened to understand what I was looking for and my budget. He spent lots of time with us on 2 different occasions and was full of excellent knowledge and advice. I am extremely happy with my products and would go back to James with anything else I required for my Hi-Fi.

    Mr Sutton, Waterlooville - 10th August 2016
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    I started with a vague specification for a vinyl system along with a target budget and a couple of fixed points and let the store recommend a system to fit. The advice from the store was consistent with my own research and also the recommendation made elsewhere (I wanted to make sure I was getting fit for purpose advice!). The purchasing experience was as shopping should be - a chance to try, plenty of time given, open. I would have no reservation recommending James and the team in Portsmouth.

    Mr Turner, Reading - 09th August 2016
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    Very helpful and able to demo without an appointment.

    Mr Durnford, Swindon - 09th August 2016

  • AnthemArcamAudiolabAudioquestB&WChord Company
  • Chord ElectronicsCyrusDenonDynaudioDynavectorFocal
  • KEFLinnMarantzMonitor AudioNaimNeat Acoustics
  • NovaFidelityOphidian AudioPanasonicPioneerPMCProject
  • QuadRegaRELRuark AudioSonosSpendor
  • Yamaha

Registered office: 19 Old High Street, Headington, Oxford, OX3 9HS